Michael Kennedy's Location
St Louis, Missouri, United States, United States
Michael Kennedy's Contact Details
Michael Kennedy work email
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Michael Kennedy personal email
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About Michael Kennedy
I am a professional Artificial Intelligence content writer and am exploring new career opportunities that utilize my love of languages (human or computer), seeking to branch out into creative writing (particularly AI, RPG, or game writing), Japanese translation, or software development. I am a veteran IT professional with years of experience in infrastructure IT, nonprofit IT management, and IT project management. I am self-motivated to improve my skills and knowledge in these fields and am actively engaged in any projects I am assigned to. I have a background primarily in Microsoft products such as Server, Exchange, Active Directory, and M365. I also have a telephony background focused on Cisco, Avaya, and Nortel VoIP / PBX configuration.
Michael Kennedy's Current Company Details
Civitas Associates
Information Technology System Administrator
St. Louis, MO, US
Michael Kennedy Work Experience Details
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Information Technology System AdministratorCivitas AssociatesSt. Louis, Mo, Us
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Information Technology ManagerCivitas Associates Feb 2013 - PresentI provide IT support for a non-profit company, such as hardware support, remote access, and software management. I am focusing on streamlining and reducing their IT costs with more efficient software and hardware configurations. I support 15+ computers and manage their inter-connectivity to ensure that everyone on the staff is able to utilize the computers to optimal performance. I maintain relationships and make purchases with external companies such as TechSoup.org and Intermedia. My notable achievements include rebuilding the network infrastructure from the ground-up and establishing remote access / cloud storage solutions; I single-handedly designed and implemented an upgrade from a consumer-level unconnected network to an enterprise-level Active Directory-based network in order to centralize group policy management and user administration; I also coordinated a successful upgrade to Windows 10 on end-user PCs (per executive request) with no downtime / outage; upgraded backend hardware to robust business-grade servers to provide network redundancy and availability.
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Creative Ai Content WriterAnlatan Sep 2024 - Dec 2024- Responsible for producing creative writing content with other team members formatting according to guidelines and standards to help build an ever-evolving conversation and roleplay dataset for a new generation of AI-powered chatbots.- Collaborating with fellow writers to create fictional, naturally-flowing conversation & roleplay, utilizing my writing skills with versatility and flexibility for a variety of content.- Supplementing conversations/roleplays with metadata such as tagging, descriptions of characters and locales, summaries and emotional responses.- Editing / correcting typographical mistakes to ensure training data is as clean and high-quality as possible.- Working on creating both 'Safe for Work' (SFW) and 'Not Safe for Work' (NSFW) content in order to diversify the abilities of the AI model. -
Project ManagerStl Communications, Inc. Feb 2024 - May 2024St Louis, Mo, Us- Coordinating project teams to ensure maximum performance, by providing purpose, direction, and motivation.- Leading projects from requirements definition through deployment; identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.- Coordinating internal and external resources to ensure that projects adhere to scope, schedule, and budget.- Developing schedules and methods for measuring results.- Analyzing project status and, when necessary, revising scope, schedule, and/or budget to ensure project requirements can be met.- Establishing and maintaining relationships with relevant client stakeholders, providing day-to-day contact on project statuses and changes.- Leading kickoff meetings with customers at beginning of projects, developing and circulating relevant materials, and maintaining thorough customer communications through project completion. -
Project ManagerThompson Coburn Llp May 2022 - Nov 2023Saint Louis, Mo, UsI managed and implemented internal IT projects utilizing PMI methodologies to ensure projects were delivered on time, within budget, and meeting stakeholder expectations. I led project teams from initiation and planning through execution and delivery to Operations. I worked with stakeholders and project teams to prioritize requirements and ensure projects remained within scope. I developed and managed detailed project plans to monitor and track progress, and maintain comprehensive project documentation. I communicated with management regarding status of projects, managed relationships with stakeholders, vendors, and Firm personnel, and was accountable for project success with the project sponsor. I cross-trained team members so that policies and standards are adhered to. -
Project ManagerTierpoint Oct 2021 - May 2022St. Louis, Mo, UsI manage multiple (15-25) medium- to large-sized projects in the Client Implementation Management Enhanced Services team, covering new and existing clients implementing IaaS Cloud, Colocation, Public Cloud, DRaaS, BaaS, and Managed Services projects. -
Project ManagerTierpoint Apr 2021 - Oct 2021St. Louis, Mo, UsI manage multiple (20-30) small- to medium-sized projects in the Client Implementation Management team, covering new and existing clients implementing IaaS Cloud, Colocation, Public Cloud, and Managed Services projects.
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Telecom Design EngineerCentene Corporation Feb 2017 - Mar 2021Saint Louis, Mo, UsI was part of the team responsible for designing, developing, implementing, and analyzing voice/data communication networks at Centene Corporation. As part of this team, I assisted with the completion of large-scale network services engineering projects as well as engineering research and design. I designed and implement enterprise-wise voice and data network projects; as part of this, I prepared and maintained project implementation schedules as well as met with vendors and participated in purchase/design decisions. I addressed process improvement and workflow efficiency efforts through automation and scripting. I also troubleshot, resolved, and documented all Tier 3 support calls relating to LAN/WAN and Telecommunications. My most recent notable achievements: being a crucial participant in designing and building the upgrade to a virtualized environment/version upgrade of our backbone telephony environment; designing and implementing a cost-free internal Music on Hold solution to replace a CD-based subscription service; designing and implementing a vender-agnostic, infinitely scalable voicemail replacement solution to replace legacy Exchange UM, and reduced costs massively by transitioning voicemail to an opt-in design where only those who needed voicemail requested it. -
Senior Telecom-Pc/Lan AnalystSsm Health St. Louis Jun 2014 - Feb 2017St Louis, Missouri, UsI was responsible for managing, designing, and administering legacy PBX and voice-mail telephony systems (such as Nortel / Meridian Mail) , as well as Voice-Over-Internet-Protocol (VOIP) phone systems (such as Cisco and Lync), and also local area and wireless networks for multiple facilities and offices located throughout the Greater St. Louis area. I repaired, installed, modified, and maintained telecommunications equipment and monitored appropriate telephony equipment inventories. I assured that necessary equipment and supplies are available or ordered and I coordinated the installation of cabling for telecom/computer equipment with contractors. As part of the STL telecom team, I assisted in maintaining reliable and efficient telephony and data network systems to almost 10 hospitals and over 20 doctor's offices. My notable achievements include deploying multiple Cisco-based phone systems for remote sites all across St. Louis (including phone and CSS configuration as well as phone tree scripting); I also helped coordinate multiple successful version updates for the Cisco PBX clusters with minimal downtime; I've coordinated the licensing and purchasing of new administrative software to improve the productivity of our team; and I am the primary administrator of my team for a hospital PBX/voicemail system spanning over 2,000 phones in a combination of legacy Nortel systems and modern Cisco and Lync/Skype VoIP systems. -
Senior Tsc Support Analyst, Office Technology Systems TeamSsm Health St. Louis Jan 2011 - Jun 2014St Louis, Missouri, UsI provided Tier 2 technical support to over 40,000 internal users across multiple states and facilities. I supported Microsoft Office (including Outlook/Exchange, Lync/Unified Communication, and Excel), as well as Citrix frontline support, Remote Access, and Mobile Iron for mobile devices. Along with my team, I directly managed over 60 workstations in my department, maintaining security patch compliance, software installs/upgrades, refresh, and general issues that come up. I owned and managed our department SharePoint site and worked with the SharePoint Administration team to be aware of issues and workflow.I spearheaded the deployment of Microsoft Office 2013 and Lync 2013 Persistent Chat to the department and maintained a number of Knowledge Base articles covering support for my products.
Michael Kennedy Skills
Active Directory
Cisco Voip
Cisco Call Manager
Japanese Translation
Avaya Aura
Session Initiation Protocol
Red Hat Linux
Vmware Vsphere
Visio
Windows Server
Nortel Meridian
Windows
Microsoft Technologies
System Deployment
Photoshop
Microsoft Exchange
Outlook
Lync
Microsoft Office
Remote Desktop
Microsoft Excel
Microsoft Word
Servicenow
Bmc Remedy
Powerpoint
Public Speaking
Computer Hardware
Nortel
Software Installation
Wireless Networking
Voip
Information Technology
Telecommunications
Sharepoint
Troubleshooting
English
U.s. Health Insurance Portability And Accountability Act
Dynamic Host Configuration Protocol
Skype
Japanese Culture
Japanese History
Internet Protocol Suite
Michael Kennedy Education Details
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Webster UniversityEast Asian Studies -
Kansai UniversityJapanese Studies
Frequently Asked Questions about Michael Kennedy
What company does Michael Kennedy work for?
Michael Kennedy works for Civitas Associates
What is Michael Kennedy's role at the current company?
Michael Kennedy's current role is Information Technology System Administrator.
What is Michael Kennedy's email address?
Michael Kennedy's email address is mk****@****ene.com
What schools did Michael Kennedy attend?
Michael Kennedy attended Webster University, Kansai University.
What skills is Michael Kennedy known for?
Michael Kennedy has skills like Active Directory, Cisco Voip, Cisco Call Manager, Japanese Translation, Avaya Aura, Session Initiation Protocol, Red Hat Linux, Vmware Vsphere, Visio, Windows Server, Nortel Meridian, Windows.
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