Global Construction Manufacturing Client - Cloud Tools and Automation Engineer• Developed a CoE for the RPA Digital Manufacturing team using SharePoint and Microsoft Flows to centralize documentation and essential business processes. • Helped develop and refine a governance and operating model for the team to establish a natural chain of command. • Created a new business standard for idea generation for new RPA projects, business case generation, budgeting and prioritization.• Developed a stakeholder communication matrix to provide status visibility for their ideas, including idea tracking status and point of contact assignments.Regional Healthcare Client - Onshore Delivery Lead / RPA Developer• Managed 2-4 onshore resources to enforce top-tier quality and deadlines for three key deliverables within 1 month.• Led development efforts for two business critical processes within the client’s core applications.• Represented onshore resources in daily scrum calls with Accenture executives and leadership.National Aviation Client - RPA Application Developer• Developed the skillsets of 10+ client resources to be self-sufficient Automation Anywhere users, utilizing tools to buildstandard bot processes and calls to APIs to compress 3-4 hours of daily work into 30-45 minutes executed outside of businesshours.• Maintained deliverable milestone schedules to ensure an on-time project timeline for 4 pilot deployments.• Regularly met with project stakeholders and project managers to ensure alignment of objectives.

Multinational Oil & Gas Client - RPA Process Architect• Developed proof of concept to automate a business-critical workflow for resource onboarding.• Designed solution, technical, and design documentation to outline the details of the designed bot.• Created and executed test scenarios to determine readiness for production.• Led progress demonstrations and accrued requirements in face-to-face meetings with client stakeholders.Multinational Utilities Client - RPA Developer• Performed team lead activities including oversight of junior onshore and offshore resources, reported to senior business and client leadership for daily status updates, and acted as primary representative of automation team.• Developed process automation bots via Blue Prism that served to fill in functional gaps in implemented solutions.• Responsible for creating and organizing design documentation for each of the 10 bots that were designed.

Oil & Gas Client• Work within SAP to perform and assist project controllers with project forecasting and close-out responsibilities• Generate reports from SAP to easily represent company-sensitive materials and logistics• Design and maintain a SharePoint site that is responsible for maintaining records and information for an entire department.Oil & Gas Client• Led onboarding/offboarding process testing, which involved performing and documenting ten test scenarios for over six request forms, in addition to creating a training deck to train 20+ business SMEs.• Owned the onboarding/offboarding process of removing application access from a security perspective for terminating users.• Assisted with Identity and Access Management related requests for a variety of applications, working 100+ incidents per week.• Triaged incidents, including lost or forgotten passwords, insufficient authorization, incorrectly set up accounts, and access for new users. • Triaged File Share issues and resolutions for a major 3rd-party vendor, including the creation of new Security groups within the File Share Folders. Also, created the name structure of the Active Directory group to be assigned to the File Share folders. • Created and distributed training materials for business usersMajor National Financial Client• Managed and executed data validation and migration tasks with an Accenture-based automation tool.• Responsible for delivering daily migration reports and communications to key stakeholders and high-level leadership.• Represented the Migration Team during a daily deployment execution status call to high-level leadership and stakeholders.• Collaborated with multiple high-visibility teams to ensure the success of 1000+ migrations per night.

Install, configure, manage, and troubleshoot servers, PCs, and other network devices such as printers, firewalls, switches, and routersProvide remote administration and support to clients when possibleProvide on-site IT support when necessary or requestedWork with clients from a variety of business sectors to provide world-class customer service and technical support

Multitasking operations to include managing foul counts, maintain the clock operation, and set up and organize up to ten games in a day.Maintained a strict adherence to the schedule to keep the flow of operations at an optimal level to remove any unexpected delays related to the start and end times of games.

Embraced a higher responsibility role as a second-year counselor, assisting newer counselors by providing ideas and assistance whenever it was needed.Trusted to play the lead role of several specialty camps, providing week-long agendas, broken down by day, to be implemented with a particular objective in mind.Coordinated weekly agendas with fellow team members to provide an optimal experience for the attendees of the camp.

Multitasking operations to include managing foul counts, maintain the clock operation, and set up and organize up to ten games in a day.Maintained a strict adherence to the schedule to keep the flow of operations at an optimal level to remove any unexpected delays related to the start and end times of games.

Maintained stock of inventory while coordinating with team members to provide the best experience for customers.Roamed to multiple store departments, requiring knowledge of all areas of the store to be of the best assistance for customers.Responsible for cashier responsibilities, requiring a sense of readiness to adjust from working on the sales floor to handling the customer's checkout experience.

Shadowed senior staff to grasp the concept of work flow and operationsTrusted to play the lead role of several specialty camps, providing week-long agendas, broken down by day, to be implemented with a particular objective in mind.Coordinated weekly agendas with fellow team members to provide an optimal experience for the attendees of the camp.

Multitasking operations to include managing foul counts, maintain the clock operation, and set up and organize up to ten games in a day.Maintained a strict adherence to the schedule to keep the flow of operations at an optimal level related to the start and end times of games.