Michael Marino Email and Phone Number
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Senior leader who combines over fifteen years of practical operational experience in consumer driven organizations with another five years of experience in top-tier management consulting. Known for developing an analytical data-driven approach to guide marketing programs and influence CEO and board decisions. Respected leader in customer loyalty for digitizing, optimizing and enhancing Caesars' industry leading loyalty program. Designed the first multi-game loyalty program for online social games. Experience across several industries, with a focus on hospitality and leisure, retail, consumer products and financial services. Areas of expertise include customer loyalty, analytics, customer experience, e-commerce, digital media, CRM, communication strategy throughout the customer journey (email, direct mail, mobile), customer segmentation, mobile app development, brand and consumer insights.
Virgin Voyages
View- Website:
- virginvoyages.com
- Employees:
- 3593
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Svp, Head Of Digital And LoyaltyVirgin VoyagesChicago, Il, Us -
Head Of Digital And LoyaltyVirgin Voyages Feb 2024 - PresentPlantation, Fl, UsAs Head of Digital and Loyalty for the #1 rated cruise line, Michael will accelerate the performance of Virgin Voyages digital platforms including VirginVoyages.com. Michael will also create a best-at-sea, growth-driven loyalty program. -
Strategic AdvisorMintpass Sep 2023 - Present -
Strategic AdvisorWager Score Sep 2023 - PresentNew York , New York , Us -
Michael Marino ConsultingMichael Marino Consulting Aug 2022 - Jan 2024Provided marketing consulting and strategic support to early stage brands including strategy in loyalty, digital and go to market. Assessed org design, assisted with talent recruitment and optimized media mix. Continue to serve on advisory boards.
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Chief Commercial OfficerAccel Entertainment Mar 2020 - Aug 2022Bolingbrook, Il, UsAs Chief Commercial Officer, Mr. Marino led the company’s strategic development with a focus on incremental service offerings, partnerships, marketing, analytics and loyalty. Accel is a leading distributed gaming operator in the United States on an Adjusted EBITDA basis, and a preferred partner for local business owners in the Illinois market. Accel’s business consists of the installation, maintenance and operation of VGTs, redemption devices that disburse winnings and contain ATM functionality, and other amusement devices in authorized non-casino locations such as restaurants, bars, taverns, convenience stores, liquor stores, truck stops, and grocery stores. -
Svp Marketing & Chief Experience OfficerCaesars Entertainment, Inc. Aug 2016 - Feb 2020Las Vegas, Nv, UsResponsible for managing end-to-end customer journey which includes a 450 person team and strategic oversight, design and execution of the following:1. Industry leading loyalty program, Caesars Rewards, with over 60m members2. Loyalty program partnerships and financial services including the Caesars Rewards Visa3. e-commerce business including content creation for and development of all ~200 Caesars websites, online reputation management and SEO4. Award winning "Caesars Rewards" mobile app 5. Guest facing marketing technology including chat bot, check-in kiosks, mobile food ordering6. Brand Marketing and consumer insights - including the loyalty re-brand to Caesars Rewards7. Creative design and production studio 8. All customer communication channels (digital media, traditional media, email, direct mail, mobile messaging)9. Sports partnerships Prior to leaving Caesars, Michael was the marketing lead for the ERI/CZR integration -
Senior Vice President Of Loyalty And DigitalCaesars Entertainment, Inc. Mar 2015 - Jul 2016Las Vegas, Nv, UsResponsible for strategy, design and execution of Total Rewards (TR) loyalty program and Digital business which includes 40+ team members; content creation for and development of all ~200 Caesars websites; SEO, online reputation management, social media strategy and execution; and digital media strategy and execution -
Vice President Of Customer LoyaltyCaesars Entertainment, Inc. Feb 2014 - Mar 2015Las Vegas, Nv, UsResponsible for the strategy, design and execution of Total Rewards (TR), the industry leading entertainment loyalty program which fuels Caesars' analytical marketing engine.Designed and built the first multi-game loyalty program for online social games, TR Social, an adjacent brand of Caesars' loyalty program, which has resulted in a multi-million dollar cross-marketing business. -
Vice President And Chief Of Staff To Chairman, President & CeoCaesars Entertainment, Inc. Dec 2012 - Jan 2014Las Vegas, Nv, UsServed as Chief of Staff to Chairman, President & CEO and worked closely with senior leadership; supported and executed against CEO priorities to enable effective senior leadership decision-making -
Director Of Marketing AnalyticsCaesars Entertainment, Inc. Apr 2012 - Dec 2012Las Vegas, Nv, UsLed the Corporate Marketing Decision Support team, a group of 7 MBA-level managers; responsible for overseeing all marketing analysis for the company -
Consultant / Case Team LeaderBain & Company Jun 2007 - Apr 2012Boston, Ma, UsWorked with executives of Fortune 500 and private equity backed companies on operational and strategic issues. Developed workplans, directed analysis, and oversaw execution for Bain teams. Experience across broad range of industries with focus on consumer products, retail and private equity -
Associate Consultant / Consultant / Business ManagerCapital One Sep 2004 - Aug 2006Mclean, Va, UsServed on banking strategy team which evaluated role of banking in Capital One’s corporate strategy and presented materials to SVP of strategy and CEO which resulted in decision to pursue acquisitions of traditional banks. Performed due diligence on bank acquisition targets, created pitch books for senior leadership, and developed valuation models for acquisitions -
Data Analyst / Business AnalystCapital One Jan 2002 - Aug 2004Mclean, Va, UsPerformed various analyses to acquire and maintain credit card customers, while developing skills in customer segmentation, customer loyalty, direct marketing and risk management
Michael Marino Skills
Michael Marino Education Details
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University Of Virginia Darden School Of BusinessMba -
University Of VirginiaComputer Science
Frequently Asked Questions about Michael Marino
What company does Michael Marino work for?
Michael Marino works for Virgin Voyages
What is Michael Marino's role at the current company?
Michael Marino's current role is SVP, Head of Digital and Loyalty.
What is Michael Marino's email address?
Michael Marino's email address is jm****@****ars.com
What is Michael Marino's direct phone number?
Michael Marino's direct phone number is +170240*****
What schools did Michael Marino attend?
Michael Marino attended University Of Virginia Darden School Of Business, University Of Virginia.
What skills is Michael Marino known for?
Michael Marino has skills like Direct Marketing, Customer Acquisition, Customer Loyalty, Customer Insight, Customer Experience, Customer Analytics, Business Analysis, Client Segmentation, Business Strategy, Marketing Strategy, Product Development, Financial Analysis.
Who are Michael Marino's colleagues?
Michael Marino's colleagues are Ralph Gregor Gamora, Murilo Guimaraes, Sarthak Bhandari, Bagas Kurniawanto, Billie Matitu, Saifulla Sha, Omkar Vartak.
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