Mark Joseph Mandap Email and Phone Number
Working in the Online Gaming and Gambling Industry since 2006 in different International companies and multilingual environments. Deep and keen understanding of Casino (LD & RNG), Poker, Sportsbetting, Skill Games, Bingo, Lottery, and Mobile Game Products in either B2B or B2C set-up. Experienced in Online and Offline Marketing, Business Development, Account and Product Management, Affiliates and Promotions Management, Customer Support, Sales and Telemarketing.Language skills include English (Fluent). Secondary foreign language is Basic Spanish. Local dialects include Tagalog, Kapampangan, and Ilocano.Specialties: Online Gaming Industry (Casino, Poker, Sportsbetting, Skill Games, Bingo and Lottery), Account and Product Management, Business Development, Affiliates and Promotions, Online Marketing, ATL and BTL Marketing, USA Tax Laws, Telemarketing Procedures, E-commerce, Customer Support Management, Operations Setup, Online and Offline Sales Management.
Imagine Live
View- Website:
- imaginelive.com
- Employees:
- 160
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Business Development ManagerImagine LiveValenzuela, Ncr, Ph -
Business Development ManagerCreedroomz Jan 2024 - Oct 2024Manila, National Capital Region, PhilippinesEngaging in proactive collaboration with Key Accounts, Brands, Operators, Aggregators, and Game Suppliers in order to optimize the generation of revenues in the vital Asian Market. -
Marketing ManagerBally’S Corporation Jan 2020 - Oct 2023Makati, National Capital Region, Philippines♣ Develop tailored Retention and Reactivation marketing strategies to achieve business KPIs and company objectives for Everlounge Inc./Gamesys Group/Ballys Corporation in Asia♣ Handle the development of our casino product markets calendar and management of execution, including targeted and onsite campaigns; ensuring campaigns are appropriately localized and creating unique campaign opportunities for each market are recognized♣ Work closely with the Brand Managers, Country Managers… Show more ♣ Develop tailored Retention and Reactivation marketing strategies to achieve business KPIs and company objectives for Everlounge Inc./Gamesys Group/Ballys Corporation in Asia♣ Handle the development of our casino product markets calendar and management of execution, including targeted and onsite campaigns; ensuring campaigns are appropriately localized and creating unique campaign opportunities for each market are recognized♣ Work closely with the Brand Managers, Country Managers, Product Leads, and Marketing Channels to conceptualize promotions creative and messaging, optimizing offers and communication tools to ensure the creative assets meet the promotion objectives and concept and are aligned with the marketing strategy♣ Manage the bonus projections, budget, spend, both in absolute value and in percentage value♣ Monitor and report on KPIs and budget to stakeholders; reacting to and communicating trends that become apparent♣ Effectively synthesize & communicate plans and progress to stakeholders♣ Build strong relationships with internal cross-functional teams and peers♣ Coaching and mentoring Brand and Country Managers, Marketing Executives, Marketing Coordinators, and Product Leads Show less -
Senior Account ManagerFlow Gaming Nov 2018 - Dec 2019Taipei City, Taiwan♣ Proactively working with Key Accounts (Operators) and Game Suppliers (NetEnt, Quickspin, Play'n GO, Microgaming, Maverick, Playson, No Limit City, Elk Studios, Blueprint) to maximize revenues generated in Asia♣ Ensure the highest possible level of customer satisfaction and build a close relationship♣ Carry out sales and marketing activities with the objective to sign new Operators♣ Set a strategic development plan, marketing, sales and account management plan♣ Identifying… Show more ♣ Proactively working with Key Accounts (Operators) and Game Suppliers (NetEnt, Quickspin, Play'n GO, Microgaming, Maverick, Playson, No Limit City, Elk Studios, Blueprint) to maximize revenues generated in Asia♣ Ensure the highest possible level of customer satisfaction and build a close relationship♣ Carry out sales and marketing activities with the objective to sign new Operators♣ Set a strategic development plan, marketing, sales and account management plan♣ Identifying short and long term growth opportunities of the operator and presenting the new products and services available to help and achieve such growth♣ Collaborate with Game Suppliers to create campaigns and marketing material to drive revenues♣ Relay marketing information provided by Game Suppliers to the Operators to maximize revenues♣ Attending meetings and visiting Operators to discuss potential business growth opportunities and possibilities to improve product delivery and overall service quality♣ Delivering Product Specific Training to all the operators included in the portfolio♣ Communicate the progress of monthly/quarterly initiatives to stakeholders♣ Monitor and report on KPIs and budget to stakeholders; reacting to and communicating trends that become apparent Show less -
Key Account ManagerFlow Gaming Jul 2017 - Oct 2018Makati City, Philippines -
Marketing ManagerBodog Nation Sep 2012 - Jul 2017Makati City, Philippines♣ Develop tailored Casino Acquisition, Conversion, Retention and Reactivation marketing strategy to achieve Casino business player and company objectives in Asia♣ Handle the development of our casino product markets calendar and management of execution, including targeted and onsite campaigns; ensuring campaigns are appropriately localized and creating unique campaign opportunities for each region are recognized♣ Work closely with the Marketing Channels to conceptualize promotions… Show more ♣ Develop tailored Casino Acquisition, Conversion, Retention and Reactivation marketing strategy to achieve Casino business player and company objectives in Asia♣ Handle the development of our casino product markets calendar and management of execution, including targeted and onsite campaigns; ensuring campaigns are appropriately localized and creating unique campaign opportunities for each region are recognized♣ Work closely with the Marketing Channels to conceptualize promotions creative and messaging, optimizing offers and communication tools to ensure the creative assets meet the promotion objectives and concept and are aligned with the marketing strategy♣ Ensure the casino website is up to date and promotions are delivered to site effectively♣ Manage the Casino bonus projections, budget and spend♣ Monitor and report on KPIs and budget to stakeholders; reacting to and communicating trends that become apparent♣ Perform analysis of completed promotions and share learning’s with the rest of the business♣ Effectively synthesize & communicate plans and progress to stakeholders♣ Perform continuous research of the online casino competition worldwide; especially focus on the Asian markets♣ Build strong relationships with internal cross functional teams and peers Show less -
Marketing ManagerFalcontek Corporation Feb 2012 - Jul 2012Makati City, Philippines♣ Create marketing plans and manage the Casino, Keno, Lottery and Mahjong products♣ Manage the Player Retention Program and Promotions♣ Measure the success of campaigns and promotions by reporting on promotion take-up and ROI -
Product Development AssociateAyannah Oct 2010 - Feb 2012Ortigas Center, Pasig City, Philippines♣ Create marketing plans, manage systems analysis and usability for local online gaming products and partners (IPVG E-Games, GameClub, Level Up!, MOL/Money Online, Amped, Friendster Games, Garena, Mobius, PisoBid) in the PH Market♣ Project Management, Product Development and Research♣ Analysis and acquisition of Payment Gateways /E-Commerce♣ Measure the success of campaigns and promotions by reporting on promotion take-up and ROI♣ Coordinate activities and promotions to other… Show more ♣ Create marketing plans, manage systems analysis and usability for local online gaming products and partners (IPVG E-Games, GameClub, Level Up!, MOL/Money Online, Amped, Friendster Games, Garena, Mobius, PisoBid) in the PH Market♣ Project Management, Product Development and Research♣ Analysis and acquisition of Payment Gateways /E-Commerce♣ Measure the success of campaigns and promotions by reporting on promotion take-up and ROI♣ Coordinate activities and promotions to other parts of the organization including the Creative Team, Dev/Tech Team & Operations Team♣ Analyze competitor activities and keep a close eye on local online gaming market Show less -
Promotions ManagerSega Technical Services Ltd. Jun 2009 - Sep 2010Makati City, Philippines♣ Create marketing plans and manage the Player Retention Program and Promotions for Asia♣ Organize segments, call and email lists. Manage back office auto campaigns and emails♣ Measure the success of campaigns and promotions by reporting on promotion take-up and ROI♣ Build customized cash back program and implementation targeted campaigns to increase the life value of customers♣ Produce monthly reports of promotions done and their outcome ROI; plan what needs to be done in the… Show more ♣ Create marketing plans and manage the Player Retention Program and Promotions for Asia♣ Organize segments, call and email lists. Manage back office auto campaigns and emails♣ Measure the success of campaigns and promotions by reporting on promotion take-up and ROI♣ Build customized cash back program and implementation targeted campaigns to increase the life value of customers♣ Produce monthly reports of promotions done and their outcome ROI; plan what needs to be done in the month ahead♣ Work with social media, SEO and SEM partners to maximize marketing impact♣ Coordinate activities and promotions to other parts of the organization including the Creative Team, Affiliate/London Team, Dev/Tech Team & Operations Team♣ Retrieve and analyze relevant information using specific administration tools (Playtech Admin) Show less -
Team Leader / Special Projects Officer (Vip & Telemarketing Teams)Paragon Icc , A Playtech Company May 2006 - May 2009Makati City, Philippines♣ Main responsibilities include accomplishing daily, monthly, quarterly and annual reports for VIP and Telemarketing teams for Titan Poker and CD Poker/William Hill Poker mainly for European Market♣ Handle phone and email escalations♣ Organize and facilitate training on new updates and techniques♣ Workforce Analyst for Online Support, VIP & Tele-Marketing teams♣ Responsible for organizing break schedules and balance of agents on the work floor♣ Send daily reports to consist… Show more ♣ Main responsibilities include accomplishing daily, monthly, quarterly and annual reports for VIP and Telemarketing teams for Titan Poker and CD Poker/William Hill Poker mainly for European Market♣ Handle phone and email escalations♣ Organize and facilitate training on new updates and techniques♣ Workforce Analyst for Online Support, VIP & Tele-Marketing teams♣ Responsible for organizing break schedules and balance of agents on the work floor♣ Send daily reports to consist of new updates, problems, and concerns within the shift Show less
Mark Joseph Mandap Education Details
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Philosophy
Frequently Asked Questions about Mark Joseph Mandap
What company does Mark Joseph Mandap work for?
Mark Joseph Mandap works for Imagine Live
What is Mark Joseph Mandap's role at the current company?
Mark Joseph Mandap's current role is Business Development Manager.
What schools did Mark Joseph Mandap attend?
Mark Joseph Mandap attended University Of Santo Tomas.
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