Mitchell Mason Email and Phone Number
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Technology-minded with a customer service background. I enjoy working with people to create new ideas. I am a problem solver always looking for the best way to accomplish a goal. I thrive under pressure and always work hard - no matter the stakes. While at Cognea, we used our proprietary programming platform created by the founders to create engaging virtual agents. So engaging that IBM Watson took notice and saw a cohesive relationship between their cutting edge Watson technology and our platform. There is no computer in the world as smart as Watson, My role as product manager for a piece of Watson's Conversational Services is to ensure that Dialog plays a comprehensive part in the overall solutions we develop for enterprise as well continuing to evolve the product into the future and beyond.
Genesys
View- Website:
- genesys.com
- Employees:
- 6207
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Principal Product ManagerGenesys Jun 2022 - PresentSan Jose, California, United StatesProduct manager for both voice and digital bots within the Genesys platform
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Senior Offering Manager - Watson Conversation ServiceIbm Jul 2017 - Jun 2022Almaden Research CenterConversation Service is the evolution of the previous Watson Dialog service, brought to Bluemix as a self service, create your own conversational application offering. It incorporates much of the learning through previous Watson engagements into a single, easy to use service for anyone to take advantage of. -
Offering Manager - Watson Engagement AdvisorIbm Sep 2016 - Jul 2017Almaden Research CenterWatson Engagement Advisor is a solution of services offerent to enterprise clients looking to integrate conversational applications. It can consist of various services including Dialog, Natural Language Classifier, Watson QA, Speech to Text, etc.
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Associate Offering Manager - Watson Dialog ServiceIbm Jan 2015 - Sep 2016Almaden Research Center, San Jose, CaIBM Watson Dialog Service is the next generation of interactive dialog technology, born from the IBM acquisition of Cognea AI. As Watson Group releases Dialog to both enterprises, ecosystems, and developer communities it is my role as product manager to continue to evolve the product and guide it through its journey as one of the Watson Conversational Services.
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Associate Product Manager - Watson LifeIbm Jun 2014 - Jan 2015San Francisco Bay AreaWatson Life was tasked with learning about end users and customer engagement. As Watson products evolve, IBM and Watson Group knew we had to know everything about how people wanted to interact with Watson, Virtual Agents, and technology. It was Watson Life's mission to learn everything about end users through the design of direct to consumer applications such as Chef Watson. My main responsibilities were around managing the development of early stage ideas and products, as well as helping to develop the overall strategy for the newly formed Watson Life team.
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Manager - Business DevelopmentCognea Ai Aug 2013 - Jun 2014United StatesBusiness Development, Marketing, Operations, Sales
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Personal BankerCiti Aug 2012 - Aug 2013SaratogaSell, sell, sellPerform to operations standardsDeepen client relationships -
Head TellerCiti Sep 2011 - Sep 2012Willow GlenLead teller teamMeet and exceed sales and operations expectationsMaintain and repair ATMs
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Shift LeadJamba Juice Nov 2006 - Sep 2011Lead team, organize break schedules/positionsWork register, make smoothies, address customer complaintsCount and divide tips for teamCount down tills at end of team members' shifts, count safe, run sales reports each shift -
AssociateKohl'S Department Stores Jul 2006 - Nov 2006Assisted customers, managed inventoryWorked register, stocked racks, unloaded trucks -
ApprenticeCarlson Construction Jun 2004 - Aug 2004Performed basic construction tasksAided journeymen with job preparation and completion
Mitchell Mason Skills
Mitchell Mason Education Details
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Business; Finance -
Branham High School
Frequently Asked Questions about Mitchell Mason
What company does Mitchell Mason work for?
Mitchell Mason works for Genesys
What is Mitchell Mason's role at the current company?
Mitchell Mason's current role is Product Manager - Bots @ Genesys.
What is Mitchell Mason's email address?
Mitchell Mason's email address is mi****@****ibm.com
What is Mitchell Mason's direct phone number?
Mitchell Mason's direct phone number is +140898*****
What schools did Mitchell Mason attend?
Mitchell Mason attended San Jose State University, Branham High School.
What are some of Mitchell Mason's interests?
Mitchell Mason has interest in Children, Politics, Education, Animal Welfare, Arts And Culture, Health.
What skills is Mitchell Mason known for?
Mitchell Mason has skills like Customer Service, Sales, Finance, Microsoft Excel, Leadership, Powerpoint, Banking, Microsoft Word, Financial Analysis, Forecasting, Data Analysis, Business Development.
Who are Mitchell Mason's colleagues?
Mitchell Mason's colleagues are Jason Hughes, Aj S., Andrew Leithart, Sean Richard, Cpa, Colin Leonard, Casey Greene, Moses Green.
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Mitchell Mason
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Mitchell Mason
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