Principal Product Manager
CurrentProduct manager for both voice and digital bots within the Genesys platform
Jun 2022 - Present
AeroLeads people directory · profile
Mitchell Mason Email & Phone Number
Product Manager - Bots @ Genesys
at
Genesys
1 work email found
@us.ibm.com
4 phones found area 408
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Manager - Bots @ Genesys
Location
San Jose, California, United States
Company size
Who is Mitchell Mason? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mitchell Mason is listed as Product Manager - Bots @ Genesys at Genesys, a with 6207 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at us.ibm.com, phone signal with area code 408, and a matched LinkedIn profile for Mitchell Mason.
Mitchell Mason previously worked as Principal Product Manager at Genesys and Senior Offering Manager - Watson Conversation Service at Ibm. Mitchell Mason holds Bachelor Of Science, Business; Finance from San Jose State University.
Company email context
Email format at Genesys
This section adds company-level context without repeating Mitchell Mason's masked contact details.
mmason@us.ibm.com
76% confidence
AeroLeads found 1 current-domain work email signal for Mitchell Mason. Compare company email patterns before reaching out.
Profile bio
About Mitchell Mason
Technology-minded with a customer service background. I enjoy working with people to create new ideas. I am a problem solver always looking for the best way to accomplish a goal. I thrive under pressure and always work hard - no matter the stakes. While at Cognea, we used our proprietary programming platform created by the founders to create engaging virtual agents. So engaging that IBM Watson took notice and saw a cohesive relationship between their cutting edge Watson technology and our platform. There is no computer in the world as smart as Watson, My role as product manager for a piece of Watson's Conversational Services is to ensure that Dialog plays a comprehensive part in the overall solutions we develop for enterprise as well continuing to evolve the product into the future and beyond.
Listed skills include Customer Service, Sales, Finance, Microsoft Excel, and 23 others.
Current workplace
Mitchell Mason's current company
Company context helps verify the profile and gives searchers a useful next step.
Genesys
11 roles
Mitchell Mason work experience
A career timeline built from the work history available for this profile.
Senior Offering Manager - Watson Conversation Service
Conversation Service is the evolution of the previous Watson Dialog service, brought to Bluemix as a self service, create your own conversational application offering. It incorporates much of the learning through previous Watson engagements into a single, easy to use service for anyone to take advantage of.
Jul 2017 - Jun 2022
Offering Manager - Watson Engagement Advisor
Watson Engagement Advisor is a solution of services offerent to enterprise clients looking to integrate conversational applications. It can consist of various services including Dialog, Natural Language Classifier, Watson QA, Speech to Text, etc.
Sep 2016 - Jul 2017
Associate Offering Manager - Watson Dialog Service
IBM Watson Dialog Service is the next generation of interactive dialog technology, born from the IBM acquisition of Cognea AI. As Watson Group releases Dialog to both enterprises, ecosystems, and developer communities it is my role as product manager to continue to evolve the product and guide it through its journey as one of the Watson Conversational Services.
Jan 2015 - Sep 2016
Associate Product Manager - Watson Life
Watson Life was tasked with learning about end users and customer engagement. As Watson products evolve, IBM and Watson Group knew we had to know everything about how people wanted to interact with Watson, Virtual Agents, and technology. It was Watson Life's mission to learn everything about end users through the design of direct to consumer applications such as Chef Watson. My main responsibilities were around managing the development of early stage ideas and products, as well as helping to develop the overall strategy for the newly formed Watson Life team.
Jun 2014 - Jan 2015
Manager - Business Development
Cognea Ai
Business Development, Marketing, Operations, Sales
Aug 2013 - Jun 2014
Aug 2012 - Aug 2013
Head Teller
Lead teller teamMeet and exceed sales and operations expectationsMaintain and repair ATMs
Sep 2011 - Sep 2012
Shift Lead
Lead team, organize break schedules/positionsWork register, make smoothies, address customer complaintsCount and divide tips for teamCount down tills at end of team members' shifts, count safe, run sales reports each shift
Nov 2006 - Sep 2011
Associate
Assisted customers, managed inventoryWorked register, stocked racks, unloaded trucks
Jul 2006 - Nov 2006
Apprentice
Carlson Construction
Performed basic construction tasksAided journeymen with job preparation and completion
Jun 2004 - Aug 2004
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 6207 employees →
SM
Sam Mesh
Colleague at GenesysWalnut Creek, California, United States
View →
DB
Diana Bejan
Colleague at GenesysNaples, Florida, United States
View →
DP
Danny P.
Colleague at GenesysCarmel, Indiana, United States
View →
AB
Artaud Basseth
Colleague at GenesysFort Pierce, Florida, United States
View →
BS
Bob Schulenberg
Colleague at GenesysHerndon, Virginia, United States
View →
SY
Suyash Yadav
Colleague at GenesysNew Delhi, Delhi, India
View →
AA
Anne Assante
Colleague at GenesysCarmel, Indiana, United States
View →
KB
Kris B., Clssyb
Colleague at GenesysMetro Manila, Philippines
View →
ME
Mohsen Ershadi
Colleague at GenesysCanada
View →
LS
Lakshmi Santosh Tungam
Colleague at GenesysChennai, Tamil Nadu, India
View →
Sam Mesh
Colleague at GenesysWalnut Creek, California, United States
View →
DB
Diana Bejan
Colleague at GenesysNaples, Florida, United States
View →
DP
Danny P.
Colleague at GenesysCarmel, Indiana, United States
View →
AB
Artaud Basseth
Colleague at GenesysFort Pierce, Florida, United States
View →
BS
Bob Schulenberg
Colleague at GenesysHerndon, Virginia, United States
View →
SY
Suyash Yadav
Colleague at GenesysNew Delhi, Delhi, India
View →
AA
Anne Assante
Colleague at GenesysCarmel, Indiana, United States
View →
KB
Kris B., Clssyb
Colleague at GenesysMetro Manila, Philippines
View →
ME
Mohsen Ershadi
Colleague at GenesysCanada
View →
LS
Lakshmi Santosh Tungam
Colleague at GenesysChennai, Tamil Nadu, India
View →
2 education records
Mitchell Mason education
Bachelor Of Science, Business; Finance
Education record
Branham High School
FAQ
Frequently asked questions about Mitchell Mason
Quick answers generated from the profile data available on this page.
What company does Mitchell Mason work for?
Mitchell Mason works for Genesys.
What is Mitchell Mason's role at Genesys?
Mitchell Mason is listed as Product Manager - Bots @ Genesys at Genesys.
What is Mitchell Mason's email address?
AeroLeads has found 1 work email signal at @us.ibm.com for Mitchell Mason at Genesys.
What is Mitchell Mason's phone number?
AeroLeads has found 4 phone signal(s) with area code 408 for Mitchell Mason at Genesys.
Where is Mitchell Mason based?
Mitchell Mason is based in San Jose, California, United States while working with Genesys.
What companies has Mitchell Mason worked for?
Mitchell Mason has worked for Genesys, Ibm, Cognea Ai, Citi, and Jamba Juice.
Who are Mitchell Mason's colleagues at Genesys?
Mitchell Mason's colleagues at Genesys include Sam Mesh, Diana Bejan, Danny P., Artaud Basseth, and Bob Schulenberg.
How can I contact Mitchell Mason?
You can use AeroLeads to view verified contact signals for Mitchell Mason at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Mitchell Mason attend?
Mitchell Mason holds Bachelor Of Science, Business; Finance from San Jose State University.
What skills is Mitchell Mason known for?
Mitchell Mason is listed with skills including Customer Service, Sales, Finance, Microsoft Excel, Leadership, Powerpoint, Banking, and Microsoft Word.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Mitchell Mason you were looking for.
View similar profiles
