Michael J. Milad , Pmp, Ocp, Itil, Ctfl-At, Dassm® Email & Phone Number

Egypt

• Designing and implementing Odoo in order to deliver software solutions that address customers’ requirements.• Prepare and review all BRD, FRD (Fit\Gap analysis), SRS Documents in order to control Project Scope.• Engaged in some projects as an Odoo developer using Python and PostgreSQL ORM in order to deliver special requirements.• Installing and configuring Odoo servers on Ubuntu and Windows OS associated development and testing environments.• Perform root cause analysis to find what is not working and why.• Define and monitor SLAs, OLAs and vendor support agreements.• Ensure that appropriate and up to date controls, processes, documentation and procedures are in place and followed.Projects: POS, eCommerce and Gold Manufacturing.

Maadi, Cairo - Egypt

• Create interest by providing quality demo's to companies.• Estimate Initial Scope, Budget & Schedule for potential projects contracting.• Manage V-model development process in order to validate & verify both requirements & deliverables.• Manage workflow between five teams: Implementers, Quality Control, Developers, Systems Admins and Helpdesk.• Review all BRD, FRD (Fit\Gap), SRS Documents to control Project Scope.• Plan & Follow-up all phases of the project including analysis, design documentation, development, testing, training and deployment.• Coordinate problem solving and conflict resolution to address ERP system issues in order to control projects scope & requirements.Projects engaged: Air Solution Systems Supplier, Manufacturing, Distribution & Retail and Marketing Agencies.

Cairo Governorate, Egypt

• Collect and analyze data to detect deficient controls or non-compliance with laws, regulations, and management policies• Performing test of control and assessing risks to strengthen entity internal controls.• Inventory physical count to verify audit assertions and ensuring that assets are safe guarded• Inspect accounts of Balance Sheet and Income Statement for efficient and effective implementation of Egyptian Accounting Standards in recording transactions• Prepare detailed reports and working papers on audit findings with attaching proposed entries• Comparing and inspecting the accounts, supporting documents against ledger accounts. • Reviews transactions, documents, records, reports and methods for accuracy and effectiveness.

Sheraton, Cairo - Egypt

• Provided business and functional consultancy for Accounting & Finance, CRM & Sales, SCM, Warehousing, Helpdesk, Maintenance and HR modules to support the implementation, upgrade and configuration of Odoo ERP.• Planed for all phases of the projects including analysis, design, development, testing, documentation and deployment.• Developed and Tested maintainable application code in Python which effectively and efficiently implements business requirements.• Perform Presales Demos, UAT sessions and training to business users.Industries covered: Facility Management, Food Export & Import, Car Spare Parts retail & online store, IT Network Suppliers...

11 Dr. Mohamed Mandour St. - Nasr City, Cairo - Egypt

• Conducted Business Analysis activities with stakeholders to define project scope, time and budget ($600,000) for implementing Otis-Egypt Oracle JD Edwards ERP • Provided functional expertise, mainly financial (GL, AP, AR, FA, CM and Cost Control) to support the implementation, upgrade, configuration and maintenance.• Documented “as-is”, “to-be” business processes blueprints and prepared Gap Analysis and Solutions designs.• Implemented data conversation and migration. • Reported to EMEA regional PMO progress on weekly basis.

4Th Wahran St. - Nasr City, Cairo - Egypt

• Managing three concurrent cloud-based ERPNext (Open Source) implementations.• Provide functional expertise (FICO, MM, PP and SCM) to support the implementation, upgrade, configuration and maintenance.• Document “as-is” and Prepare Gap Analysis documentation in order to find ideal "to-be" state for business processes.

122 Mohey El Din Abo Ezz; Dokki - Giza

Products & Services portfolio:• Masary Android & J2ME for Nokia: Mobile payment apps aim to convert different kinds of mobile handsets to POS associated with a Bluetooth printer. That contributed for more than 60% of Masary total active POS till end of 2014.• Governmental services: Egyptian universities tuition e-payment, Electricity bill payment (South & North Cairo) and Taxes e-Collection service in cooperation with e-finance.• Private sector: Mobinil topup & bill payment, Vodafone bill payment, Masary Bulk SMS, Masary e-voucher platform (served mobile operators, OneCard, CashU & 2mdotnet...etc)

122 Mohey El Din Abo Ezz; Dokki - Giza

Products portfolio:• Masary BI: developed and managed Oracle-based reporting system served different internal departments in addition to governmental & corporate customers.• Managed Khadamaty, Momken and Sadded accounts to develop business areas. • Participated in designing and implementing Masary Data Center in 2011.• POS: Masary’s Bitel & Sadded’s Verifone POS adaptation.

122 Mohey El Din Abo Ezz; Dokki - Giza

Achievements: • Prepared E-masary payment service BRD.• Managed products to insure customer satisfaction and operations consistency.• Conducted pre-sales duties as lead generation, demos, commercial negotiations in order to acquire new billers.• Participated in designing and implementing Masary Data Center till 2013.• Prepared Branch-less Banking as Alternative Delivery Channel for both CIB & SAIBank.

Diploma, Sales & Marketing Management

Oracle Db, Administration & Development, Excellent

• Oracle Database 10g Administrator Certified Professional (OCP) • Oracle Forms Developer Certified Professional (OCP) • Graduation.

B.Comm, Accounting | Business Administration

English Language Program

Secondary Education