Manuel Murillo Email & Phone Number

Tucson, Az, Us

Sydney, New South Wales, Australia

-Teaching classes from private to 50 students-Specialising in Calm (Yin Yoga) -Making space for students to feel safe, look inside themselves, and grow-Curated playlist to fit the mode and sequences for each style of yoga

Sydney, New South Wales, Australia

250+ hours of yoga teaching training and yoga teaching certification from One Hot Yoga.Dedicated to health, fitness, happiness.

San Francisco Bay Area

Secured role-based access for all SaaS services and tool used by staff. Streamlined request and process for implementing SaaS services into our IdP.Deploy MDM solution for internal devices.Assist with system administration for our endpoint management and imaging solutions (Casper, InTune, DeployStudio, etc.)Update & maintain computer build images and application deployment packagesWork with the Helpdesk team to provide escalated and backup support for our endpoint management systemsManage A/V event production for All Hands, Tech Talks, External Speaker Series, etc. and provide support for our Video Conferencing systemsAssist with implementation of new systems & servicesKeep our knowledge base up-to-date and provide training when neededIdentify ways to streamline and automate common processesMaintain asset inventory, software purchases, and licensesAssist in scaling IT support for a rapidly growing company

San Francisco Bay Area

On-boarding new hires, including purchasing,allocating equipment, creating accounts, setting up equipment, and introducing new users to company email, wiki, and other applications.Deployed Apple’s Device Enrollment Program (DEP) and VPP (Volume Purchasing Program) to better manage Lookout’s Mac environment. Facilitate change management and train employees when new tools and services are rolled out.Monitoring our helpdesk ticketing queues and providing 24/7 on-call technical support.Helped implement and support A/V needs including All Hands set ups and Zoom Rooms.

San Francisco, Ca.

- Single point of contact for all IT related projects and initiatives ensuring proper follow up and communications. - Collaborate with Intel M&A (Mergers and Acquisitions) team to transition Masherys' systems into Intel services; such as email Exchange servers, accounting systems, Mac OS client management, telephones, etc.- Manage deployment and ongoing support of desktops, laptops, and corporate services (file systems, backups, printing services, VPN etc.) to the main office and remote locations. - Procurement and purchasing of computer hardware, laptops, and software.- Developed, coordinated, and deployed a mass migration from Mashery profiles and services to Intel profiles and services. - A/V technician and single person tasked with setting monthly all hands meeting.

San Francisco, California

-Provide level 2 user support for desktops and laptops running Mac OSX or Windows XP/7.-Administer and maintain Active Directory and Workgroup Manager security groups and file servers. -Create and deploy Mac OSX and Windows system images containing all necessary software.-Plan, install, manage, and maintain work station computers. -Create strategic plans to upgrade users to from Windows XP to Windows 7, including converting local profiles to roaming profiles, and transfer all of the users’ data and configurations. -Run UNIX commands to update software, change passwords, remove/move files, etc. -Document procedures, policies, and solutions in help-desk ticketing system (Request Tracker), server-based documents, and departmental wiki.

San Francisco, California

-Taught lawyers, secretaries and staff general and specific functions of software applications, including Microsoft Office XP, Office 2007, Adobe Acrobat, and a host of different software applications.-Setup Blackberries for new attorneys and staff. Taught them basics about Blackberries and trouble shoot Blackberry issues.-Coordinated and facilitated in-house presentations, web-cast, Net Meetings. Also, assisted with the set-up of presentation equipment on other technical support.-Diagnosed clients’ hardware and software problems ranging from faulty hardware, network errors, printer maintenance, PDA questions, and general software settings.-Upgraded, back-up, and restored various hardware components, such as video cards, RAM, hard drives, and CPUs.

San Francisco, Ca.

-Displayed my ability to multi-task, prioritize, and work effectively and efficiently.-Organized, coordinated and host special events and parties such as fundraisers, and drag shows.

Moraga, California

-Coordinated out-field appointments to install, configure, and run diagnostic test on client’s computers.-Aided college community with Internet, E-mail, software, and other computer questions.-Responsible for filing, copying, faxing, mailing, managing phone calls, and other administrative responsibilities.-Trained new employees in operational procedures and customer service.