Merryl Naughton

Merryl Naughton Email and Phone Number

Executive General Manager @ LiveBetter Community Services
australia
Merryl Naughton's Location
Borenore, New South Wales, Australia, Australia
Merryl Naughton's Contact Details

Merryl Naughton work email

Merryl Naughton personal email

n/a
About Merryl Naughton

I am an Executive General Manager at LiveBetter Community Services, a leading provider of health, disability, aged care, and community services in regional and rural Australia. In this role, I lead and oversee the delivery of strategic projects, technology, and transformation initiatives that enhance the quality of life and wellbeing of our clients and communities.I have over 20 years of experience in service delivery, project and program management, stakeholder engagement, and digital modernisation across various sectors and industries, including government, banking, manufacturing, and industrial products. I hold certifications in Prince2 and SAFe, and have published a book on salary negotiation. I am passionate about applying my professional expertise and skills to make a positive impact in the social sector and support LiveBetter's mission and vision.

Merryl Naughton's Current Company Details
LiveBetter Community Services

Livebetter Community Services

View
Executive General Manager
australia
Website:
livebetter.org.au
Employees:
173
Merryl Naughton Work Experience Details
  • Livebetter Community Services
    Executive General Manager
    Livebetter Community Services Nov 2023 - Present
    Orange, New South Wales, Australia
    Projects, Technology, Transformation
    View
  • Livebetter Community Services
    Digital Modernisation Program Manager
    Livebetter Community Services Sep 2022 - Nov 2023
    Orange, New South Wales, Australia
    View
  • Indigenous Business Australia
    Digital Futures Program Manager
    Indigenous Business Australia Mar 2022 - Sep 2022
    Sydney, New South Wales, Australia
    View
  • City Of Sydney
    Senior Program Delivery Manager
    City Of Sydney Oct 2018 - Jul 2021
    Sydney, Australia
    Lead team of ~55 project, change and technical specialists, manage PMO and Governance functions, associated budget to deliver against strategic business outcomes. Typically, 30 projects in-flight across 5 programs of work: Digital Services, Enterprise Applications, Infrastructure, Smart City & Buildings and Cyber Security.
    View
  • Mentz Datenverarbeitung
    Business Development Account Manager
    Mentz Datenverarbeitung Apr 2013 - Aug 2018
    Sydney; Munich
    Service Delivery, Engagement leadership and negotiation, Account and Delivery Management - delivered multiple programmes within public transport - Transport Agency and Transport Operator - real time data, journey planning/network algorithms and optimised scheduling systems. Key accountabilities: customer engagement, satisfaction, delivery success, software/systems production, contract negotiation, bid submission
    View
  • Serco
    Consultant, Program Delivery
    Serco Jun 2010 - Mar 2013
    Complex program implementation with digital customer information/public transport sector. Vendor management, customer and commercial/contract management/negotiation. Program design to delivery, strategic alignment. $10m+ budget.
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  • Macquarie University
    Technical Project Manager
    Macquarie University Jun 2009 - Jul 2010
    $8.5m program.Manage all aspects of complete network infrastructure replacement across entire campus, migration of 13000+ devices, 58 buildings, ~200 communication rooms (fibre, switches, hubs, servers, workstations, printers, lab equipment etc.)
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  • Iris M Consulting
    Owner
    Iris M Consulting Apr 2001 - Jun 2009
    Through Iris M Consulting I provide a range of business mentoring and project and change management services. In 2010 published first book: "How to Get a Pay Rise" with Medine Simmons and published by Melbourne based Hardie Grant Publishing.
  • Attorney General'S Department
    Program Manager
    Attorney General'S Department Nov 2006 - Dec 2008
    The JusticeLink Project is a $48m+ project, providing cross jurisdictional case management system for NSW Courts and Tribunal Services. Impacted stakeholders include: Local, District, Supreme, Children's and Coroner's Courts, and justice sector agencies including Police Department, Department Corrective Services, RTA and Legal Practitioners. The system includes online court and e-Service functionality.Key Responsibilities; Implementation/Program Management, Budget ($48m), Resource Planning & Recruiting, Vendor Relationship, Implementation Management (Delivery), Methodology (Prince2).
  • Boc
    Sap Consultant Program Manager
    Boc Mar 2006 - Oct 2008
    Analysis, design and implementation of business process change and SAP SD/MM/APO enhancements to support required business change including:establishing new organisation team and associated workflow changeStrategic change to improve customer service to top 30 customers (average annual spend per customer $12m)
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  • Bizy Kids
    Owner
    Bizy Kids 2004 - 2006
  • Ipac
    Consultant Project Manager
    Ipac Sep 2004 - Feb 2005
    Customer Transition: Managed the planning and risk strategies around the detailed implementation plan for the transition of clients into a new investment platform. The role involved liaison with multiple functional areas including Marketing, Distribution, Client Services, Business Partnering, Legal and Compliance.The target audience for this change was over 500 clients and 170 independent Financial Advisors.Key Responsibilities; Project Management, Organisation Change, Customer Relationship Management
    View
  • Boc
    Sap Consultant - Project & Change Management
    Boc Feb 2004 - Sep 2004
    Credit Policy Implementation - SAP FICO/SDManaged the implementation of changes in the SAP system, process and behavioral change required to implement a tightened Credit Control Policy. Appropriate measures were put in place to ensure market risk was managed.The role included managing the impact on Call Centre Staff: (80 Collection Staff, 80 Customer Sales Service Staff), 75 Retail outlets plus 700 Agent stores and communications to 450,000 customer base and introduction of a new Collections Agent. Key Responsibilities; Budget, Organisation Change, Customer Relationship Management, Benefits Realisation
    View
  • Boc
    Sap Program Manager
    Boc May 2002 - Mar 2004
    DREAM Program - SAP FICO/SD/MM This program was awarded the coveted MIS Premier Innovation Award for achievement in "New Standards of Project Innovation Leading to Success"; The Director of South Pacific Operations sponsored the DREAM Program; it directly involved 200+ staff (on 8 Project teams) and impacted 2,200 employees in an Organisation Development Program. Directly responsible for delivering the results of multiple projects (technical and business process change, including multiple changes to SAP environment) on time and to budget. Reporting to Board level steering team on a monthly basis.Key Responsibilities;Program Management, Organisation Change, Benefits Realisation, RFQ/Vendor Selection/Vendor Management
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  • Boc Limited Uk
    Sap Consultant - Delivery Manager
    Boc Limited Uk Mar 2001 - Mar 2002
    Commerce/CRM Service Delivery (UK) - CRM/MySAP
  • Salomon Smith Barney
    Program Manager
    Salomon Smith Barney Oct 1999 - Mar 2001
    After initially being contracted for 3 months Consultancy to manage the final stages of the SSB Australia Y2K operation, Merryl was invited to continue with SSB to manage 3 further strategic programs of work;Y2K Event Management;Business Mergers - Equities and Fixed Income;Futures Execution and Clearing (vendor system);Global Customer Data Management (multiple systems integration - front and back office).
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  • Ultraviolet Consulting
    Owner / Director
    Ultraviolet Consulting Sep 1999 - Mar 2001
    Ultraviolet Consulting Group was established in response to a growing interest in the effective application of project management and change management disciplines within general business and the Information Technology arena.
  • Boc
    Senior Project Manager
    Boc 1995 - 1999
    View

Merryl Naughton Skills

Change Management Stakeholder Management Project Management Program Management Management Strategy

Frequently Asked Questions about Merryl Naughton

What company does Merryl Naughton work for?

Merryl Naughton works for Livebetter Community Services

What is Merryl Naughton's role at the current company?

Merryl Naughton's current role is Executive General Manager.

What is Merryl Naughton's email address?

Merryl Naughton's email address is mj****@****ond.com

What skills is Merryl Naughton known for?

Merryl Naughton has skills like Change Management, Stakeholder Management, Project Management, Program Management, Management, Strategy.

Who are Merryl Naughton's colleagues?

Merryl Naughton's colleagues are Alyssa Oborn, Joanne Westcott, Leisa Green, Wayne Franklin, Helen Mallick, Tash Mac, Nelson Chacko.

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