Maria João Ferreira (She/Her) Email & Phone Number

Whitesmith aims to be an example of a people-first sustainable tech company.• Contribute to the company vision and culture;• Strategic and operational objectives definition and implementation; • Determine and prioritize business strategies;• Mentor and lead product teams to build the most impactful products to achieve our client's next milestone;• Make Whitesmith a climate-friendly company: carbon footprint analysis, reduce our carbon emissions and offset our footprint.

Whitesmith builds products that people love and have a positive impact on the world.• Product Owner and cross-functional team management: being involved in the definition of the product vision;• Create a Product roadmap by working directly with business and customers: implement the use of user stories to clearly detail product features;• Conduct user testing sessions with customers to identify new opportunities and validate new concepts;• Day-to-day product manager activities: product backlog, sprint planning, sprint retrospectives, standups;• Develop low-fi workflow wireframes;• Do QA to validate specific features and use cases;• Post-release analysis through Google Analytics and other data points together with business;• Close the gap between Technology and Product. Marketing:• Develop and implement our marketing strategy; • Manage relationship and interactions with customers and partners;• Events management.

Portugal

IES-Social Business School is the first business school focused on Innovation and Social Entrepreneurship. We are the starting point for a path dedicated to Social Innovation in the creation of sustainable business solutions, offering a portfolio of training, research and consulting. • Run training sessions focused on social entrepreneurship and impact businesses;• Support and mentor teams to improve their social initiatives, define their business model and work on an implementation plan;• Support and mentor people that want to move to the impact business ecossystem.

London, United Kingdom

Blockchain technology can transform the way we do business!We use blockchain technology to solve real business problems by developing innovative solutions that are simple to use.• Contribute to the company vision and culture;• OKRs definition and implementation; • Product Owner and cross-functional team management: responsible for delivering the product;• Do QA to validate specific features and use cases;• Develop and implement the marketing strategy: website, events, content and partnerships;• Work together with hustle and engineering team; • Finance control and analysis; • Company wide process definition.

Join the company in its early beginning helping with all the tasks related to marketing and operations.• Defined platform product strategy and roadmap, balancing the needs of students, parents and other stakeholders; • Develop the content strategy;• Grow and manage the community;• Manage relationship and interactions with partners.

• Contribute to the product strategy: translating the vision to feature set and driving development and commercialization;• Monitoring of business metrics (churn, arpu, campaign roi, etc); • Develop and implement the marketing strategy for different sales channel;• Develop customers insights and identify market opportunities; • Work with cross-functional teams, requiring frequent interactions with sales, IT, finance and operations teams.

Product Manager - Fixed Phone (6months)• Contribute to product launches in partnership with sales and operations team• Responsible for phone orders, stock analysis and management• Work with cross-functional teams, requiring frequent interactions with sales, operations, finance teamsCustomer Service Improvement - Selfcare Channels (6months)• Project manager: manage and improve selfcare channels: website, APP, USSD, IVR• Contribute to the development of the multi-channel customer service strategy• Work with cross-functional teams, requiring frequent interactions with engineering, marketing and customer support teams• Recommendation for an online customer section completely personalised for each client

Master In Marketing

Bachelor In Economics