Michael Oehler work email
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Michael Oehler personal email
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Results-driven Business Analyst with 12+ years of experience in requirements gathering, process reengineering, and project management, and adept at data analysis and solution development. Proficient in SAFe, and scrum Agile methodologies, Power BI, JIRA, and Rally with a strong ability to collaborate across cross-functional teams to achieve business objectives. Demonstrated technology expertise, focusing on enhancing client satisfaction and driving impactful business solutions. Skilled in communication, problem-solving, and stakeholder engagement, committed to delivering high-quality results in fast-paced environments. Business Analyst | Travel Industry | Insurance IndustryEmail: michael_oehler@icloud.comCollaborate with stakeholders, developers, and quality assurance teams to define business goals, design process flows, test systems, and communicate design solutions. Leverage interpersonal skills to forge strong business relationships while ensuring customer satisfaction. Technical Business Analyst experienced in Agile development, marketing strategies, and product management to deliver solutions that meet the needs of travel, and health insurance industries. Passionate about solving business problems with innovation and efficiency to contribute to an organization's success and growth.CORE COMPETENCIES:• Business Analysis• Requirements Gathering• Project Management• Risk Management • Stakeholder Relations• Agile Methodology• JIRA• Problem-Solving | Root Cause Analysis.• Cross-Functional Collaboration• Team Leadership & Mentoring• Data Analysis• Communication & Presentation Skills• Power BICAREER HIGHLIGHTS:• 2019 UnitedHealth Group Service Hero Recipient.• Tested new sites in UAT before releasing them to production to ensure quality.• Created dashboards to generate intelligence on client success and reporting.• Established QA metrics utilizing Power BI to enhance quality before production release.• Collaborated with developers and product management to develop a work software workaround that utilized SQL queries for variables instead of manually hard coding data elements to enhance efficiency.Please contact me at 813-710-8299 with any Business Analyst opportunities.
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Technical Business AnalystCwtPalm Harbor, Fl, Us -
Business Travel Operations-Senior ConsultantJpmorganchase Jun 2024 - PresentNew York, Ny, Us -
Technical Business AnalystCwt Jul 2022 - Apr 2024Minnetonka, Minnesota, UsA digital travel management company with 10,000 employees specializing in corporate and government travel reservations with approximately $1 billion in annual revenue.Completed technical and functional system tasks of low to medium complexity, identifying potential solutions using analytical skills and business knowledge. Designed, implemented, supported, and enhanced CWT's applications, documenting updates and coordinating API integration by providing XML and JSON’s. Managed the call resolution process for business system applications, resolving many requests independently. Documented and analyzed functional requirements, developed and executed test plans, and supported business process improvements and production issue resolution.• Transformed business requirements into technical requirements by writing user stories in JIRA.s• Collaborated with senior members to develop a vision for products.• Resolved over 300 aging tickets in backlog to a real-time dashboard of tickets to be worked. -
Senior Project ManagerUnitedhealth Group Oct 2021 - Jul 2022UsA health insurance company with 90,000 employees specializing in health insurance with approximate $200 billion in annual revenue.Tasked with obtaining benefit requirements and developing project plans utilizing agile methodology to design, build and configure medical benefit plans in Cirrus for the United Strategic Platform. Effectively collaborate and engage all internal resources to ascertain expected delivery scope and project timeline. Consult and project consultants to develop best in class implementations to meet requirements while maintaining delivery of project on time.• Manage daily project activities and resources by creating detailed project management plans, leading to 89% success rate.• Obtain benefit requirements and develop project plans by utilizing Agile methodology, achieving medical benefit plans that fit client needs.• Collaborated with internal leaders and team members by utilizing automation in Excel, successfully reducing human error by 91%. -
Business Analysis ManagerUnitedhealth Group May 2019 - Oct 2021UsDefined business goals for new projects by designing process flows and testing systems, creating effective plans.• Held responsibility for developing and operationalizing statistical models by performing model updates to analysis as needed, streamlining improvements.• Defined business goals for new projects by designing process flows and testing systems, creating effective plans
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Business Analysis ConsultantUnitedhealth Group Aug 2018 - May 2019UsAssisted 3 customers monthly by conducting surveys and performing statistical analysis and tests, resulting in creation of new systems for businesses.• Maintained updated documents by organizing systems and business processes, sustaining well-cataloged records.• Responsible for knowledge of HIPAA regulations with 270, 271, 834, 820, 837 and x12 EDI transactions for health care industries.
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Senior Business AnalystUnitedhealth Group Dec 2016 - Aug 2018UsOversaw all operational and business planning by analyzing, reviewing, forecasting, trending, and presenting information, thus streamlining general efficiency.• Cooperated with project team members by creating detailed documents such as PRDs and VFQs, successfully reducing backlogs on work projects. • Collaborated with stakeholders by finding impactful solutions for legal processes, improving work relationships.
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Automation Support TechnicianAdelman Travel Mar 2016 - Nov 2016Milwaukee, Wi, UsA diversified travel services company that brings together service and technologies to provide solutions for our clients. A focus on travel and expense management and global consolidation for corporations. Specializing in vacations, loyalty rewards travel, meetings and incentives, and chambers of commerce travel. Headquartered in Milwaukee, Wisconsin, with a staff of 300 talented and highly experienced employees, Adelman offers options like no other travel services company can. • Delivered projects on time by promptly escalating issues, demonstrating technical acumen within first 30 days.• Teamed together with internal developers by reviewing proprietary products and solutions for customers, identifying 4 product gaps within 3 months.• Developed and enhanced knowledge of third-party proprietary tolls by remaining current on third party release notes, enhancing impact on organization. -
Configuration ManagerDeem Inc. Mar 2012 - Mar 2016Oakland, California, UsA leading Commerce-as-a-Service company that connects a large and diverse ecosystem of customers, merchants, and partners across a one-of-a-kind commerce network.• Collaborate with key stakeholders and external vendors/customers to communicate key milestones resulting in superior customer service.• Implement and build sites based on established client requirements from contractual obligations determined by the organization to maintain documented service level agreements.• Created dashboards to generate intelligence on client success and reporting utilizing SalesForce.com in an effort to quantify real-time client statistics.
Michael Oehler Skills
Michael Oehler Education Details
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Western International UniversityInformation Technology And Business -
Hopkins High School
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University Of HoustonTravel Manamagement
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Western International UniversityAnd Related Support Services
Frequently Asked Questions about Michael Oehler
What company does Michael Oehler work for?
Michael Oehler works for Cwt
What is Michael Oehler's role at the current company?
Michael Oehler's current role is Technical Business Analyst.
What is Michael Oehler's email address?
Michael Oehler's email address is mi****@****uhc.com
What schools did Michael Oehler attend?
Michael Oehler attended Western International University, Hopkins High School, University Of Houston, Western International University.
What are some of Michael Oehler's interests?
Michael Oehler has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Michael Oehler known for?
Michael Oehler has skills like Management, Travel Management, Account Management, Business Travel, Process Improvement, Customer Service, Negotiation, Team Building, Contract Negotiation, Project Management, Strategic Planning, Vendor Management.
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