Worlds Leading AI-First Work Platform for Human Connection

We provide the world’s #1 cloud customer experience platform, NICE CXone™, which combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.● Grew CXone customer base from 5 to 270+ customers and Revenue from $2M ACV USD to $30M+ ACV USD● Qualified, Negotiated and Won some of the largest customers in ANZ across target verticals● Ran analysis, planning and execution for the go to market for Nice ANZ on year cycles for 4 years● Sold the first CXone deal with several ANZ partners and onboarded and nurtured those partners to scale to over 100 CXone Customers with two partners and over 50 with several more● Partnered with NICE ANZ Channel team to grow the partner reach and sales success (100% of Nice ANZ business is Channel)● Hired Sales Development, SMB and Territory Sales Team’s and Manager’s● Coached and managed the sales teams and managers and set and achieved quarterly and yearly targets● Inspired adoption of new Digital and AI products in ANZ● Stakeholder management including VP and C level● Promoted collaboration with marketing and shared ownership of region targets● Sold first CXone customers with several partners to build relationships and trust● Created a continuous improvement structure● Measured and reported on demand generation, pipeline forecasting and target accounts● Leveraged local and international competitive intelligence to enable continuous process improvement of sales processes and competitive positioning● Nurtured on going customer relationships for references and media appearances● Adopted strategic platforms like 6sense and content hub, with sales operations, to deliver business insights

• Built sales for MadeComfy to help people generate more income from their home• Grew Revenue 10x • Built new sales process from lead to contract and managed CRM and adoption of deal creation and pipeline tracking • Structured, seeded and developed channel business with Real Estate Agents Nationally• Hired, on boarded and trained Sydney, Melbourne and Brisbane Sales Teams• Coached sales and Customer Experience Team on Qualification, Objection handling and Negotiation• Led key engagements with Airbnb and HomeAway on new Short Term Rental Legislation April 2018• Built Furnishing team to enable sales to investment property owners• Managed bid and purchase of short term rental competitor

• Built Strategy to supply growth in turnover from $38M in 2013 to $95M+ in 2016• Hired, trained and led sales and marketing teams in Hong Kong and Sydney• Owned the ASIA sales number and hired and mentored sales leader replacement• Launched Fanatical Support for Amazon Web Services and Microsoft Azure• Led successful sales engagements with largest key accounts• Improved RAX APAC in the Gartner Magic Quadrant from “niche” to “challenger” across 3 years• Launched “SOLVE” events in Hong Kong and Sydney – Chaired a panel discussion: • • • http://solve.rackspace.com/videos/hong-kong-2015/panel-discussion-fanatical-about-support/ • Rackspace Australia won “#1 Greatest Place to work in Australia 2016”• Rackspace Asia won “APAC Stevie award for Customer Service Management 2016”

Created and executed go to market strategy for the mid-market and enterprise teams in APAC marketProject managed the public cloud product launch in SydneyConsulted on reporting, marketing key propositions for open Cloud & private cloudKey influencer in headcount, hiring and onboarding planningCreated and delivered structured commercial and technical product training program

Sales manager for team of 12 – Exceeded targets and objectives - 104% Annually Focused on New Business – New Product – Built new proposition and sales structures.Founded new model of adoption and utilisation to drive sales for public cloud productsLed business intelligence project to increase efficiency of cloud sales and install baseBuilt new commission, target & compensation plans for specifically for cloud hostingDeveloped new sales process and strategy for increasing product activation and usage

Sales manager of Rackspace team that launched EMEA cloud hosting product and Sales in Jan 11Responsible for aggressive growth plan of £0 to £2.1M in 2011 Reporting to VP Cloud Computing

Manage a team of lead generators, lead developers and cloud hosting sales reps for Rackspace EMEA