Mike Johnson Email & Phone Number

Washington, Dc, Us

OurFarm DC is a nonprofit that helps schools and community organizations, especially in food-insecure areas, across the DC metropolitan region access their own source of produce in the form of high-yield and high-tech hydroponic farms.

I work with people of all ages to navigate life and career transitions with intention and clarity. I have completed training at the Co-Active Training Institute and received my ACC certification from the International Coaching Federation.

New York, Ny, Us

Research Design & Execution: Led user research studies that leveraged a combination of methods - in-depth user interviews, contextual inquiry, usability tests, card sorting, analog/competitor analysis, targeted surveys, live beta tests and more - to rigorously define user problems and opportunities across all of WeWork’s products and experiences.Collaborative Facilitation: Designed interactive sessions with cross-functional stakeholder groups to accomplish a variety of objectives, such as quarterly planning, concept ideation, vision alignment, and go-to-market strategy. Created synthesized reports detailing findings, outcomes and next steps.User Research Evangelism: Managed a team of Design Researchers and Strategists and worked with product and engineering leadership to build user research into the product development process. Onboarded new platforms such as Maze and Dovetail to democratize access to user research tools and insights. Coached over 15 product designers and managers through user/UX research projects that they were able to lead without a dedicated needing a dedicated researcher. Through my efforts, WeWork technology leaders have shared how they feel much more knowledgeable and confident in pairing qualitative user research with analytics to drive their product vision.

Washington, Dc, Us

Selected for a fellowship and paired with a team at the National Renewable Energy Lab (NREL / DOE) to explore go-to-market strategies for an emerging smart home optimization technology. Pitched findings to a panel of investors and received funding for next phases of venture development.

Washington, Dc, Us

Product Strategy & Leadership: Led internal and client teams to strategically design, prototype and commercialize user-centered products for 10 leading organizations across industries. Advised organizational leadership on product strategy and how to manage their innovation portfolio.User-Driven Design & Agile Iteration: Designed and facilitated dozens of user experiments to test hypotheses around user needs, concepts/feature requirements, UX and business model.Polyglottal Team Collaboration: Led project teams of design researchers, engineers, graphic designers and data scientists to design, wireframe, prototype & build user experiences.User & Stakeholder Empathy: Balanced client objectives, user needs and organizational constraints by engaging stakeholders and users as expert decision-makers in the design process. Designed and facilitated over 20 working sessions with client teams to gather their feedback on how to move forward based on findings from user research.

Washington, Dc, Us

Alexandria, Virginia, Us

New York, Ny, Us

Led a class of 20 students through a 12-week UX Design course. Designed practical exercises for, and advised students through, an end-to-end UX project that addressed a design challenge they were passionate about.

Bangalore, Karnataka, In

I managed the development of marketing infrastructure at a rapidly scaling Indian start-up, which aims to provide reliable job information to underserved populations in the employment space using mobile technology. The user database grew from nearly 1.8 million to over 3 million during my time at the company as Marketing Manager. • Developed processes and systems for digital marketing, automation, social media, PR and management and then hired and coached a team to operate them.• Created spec documents and collaborated with the technical team on content and UI enhancements on key landing and conversion pages – executed experiments and iterated on features and content.• Directed brand development in partnership with an advertising agency – prepared briefs, approved designs, and relayed business requirements.• Collaborated with a public relations agency to build brand through news media across India – prepared press briefings, established a crisis management framework, sourced and prepared data for articles. • Managed the implementation of third-party applications to aid in marketing automation, analytics, advertising, SEO and social media.

New Delhi , New Delhi , In

I served as an American India Foundation William J. Clinton Fellow at a waste management social enterprise in Bangalore called Daily Dump. The organization offers products and service that promote a decentralized waste management framework for urban India.• Conducted extensive user-research and used the data to guide the organization's communication strategy.• Executed a research project on a group of informal and semi-formal waste entrepreneurs in Bangalore to evaluate the effectiveness of developing a mobile application to streamline solid waste value chains.• Collaborated with colleagues on designing the information architecture and writing the content for Daily Dump's new website.• Developed and lead a series of workshops for children on urban waste management and design thinking, in collaboration with a local design group. • Organized events and gave demonstrations to potential customers.

Providence, Rhode Island, Us

I received a grant through Brown University to conduct independent research on the issue of rural land acquisition for industrialization projects in India. I focused on how those displaced by state-sponsored land acquisition have contested the terms of dispossession and what factors have lent to their success in doing so. I confronted a number of logistical challenges to complete this work, including finding a translator, accessing a community to study and overcoming my assumptions about the context. I conducted interviews with relevant stakeholders, including lawyers, affected farmers, government officials and activists. I used the data that I collected to write my senior thesis on the contentious politics of land dispossession in India, titled "Democracy & Displacement: Contesting Land Acquisition in India's National Capital Region".

Mumbai, Maharashtra, In

As an intern for a supply-chain management and logistics company in Mumbai, India during the summer of 2011, I worked with a cross-functional team on a project to develop and test operating procedures for India’s first free-trade and warehousing zone (FTWZ). I worked with the multiple functionaries of the company in an effort to streamline tasks across them.