Monroe J. Email & Phone Number

Baltimore, Md

Information Systems Support

Baltimore, Maryland

Provide software and hardware support as well as marketing development and implementation to support the non-profit efforts of the Eubie Blake Center.

Major Accounts Manager responsible for direct sales and base account management of clients with direct quota and territory responsibility. Identify new business opportunities for imaging and workflow management solutions. Responsibilities include:Proficient knowledge of a broad portfolio of software and hardware products related to imaging and document managementDevelop and negotiate scope of work documentsDevelop strategic campaigns to drive new businessCoordinate technical and product experts for successful territory growthExcellent C-Level client relationship management skillsMastery of the Solution Selling model to move prospects through the pipelinePresenting custom document management presentations to potential clientsRegent Education

Identify new business opportunities and work with VP of Marketing and VP of Sales to close business.Responsibilities include:Achieved 100% of MBO'sReceived "Innovation Award" for outstanding performance in providing innovation plus expertiseProvide product demonstrations during trade showsDatabase administration of SalesForce CRMTechnical qualification of sales opportunities for direct sales forceProject lead on largest university implementations in assigned west coast territoryServed as technical advisor to the VP of Marketing and VP of Sales during lead qualification process

Webmaster with a special focus on project management related to the strategic implementation of revenue generating marketing and sale projects.Responsibilities include:Consistently achieved 100% of MBO quarter over quarterServe as Database Administrator for SalesForce CRM implementation and customizationServe as Hoovers reporting resource Webmaster responsibility for corporate website: (content creation, graphic design, flash design and ensuring the proper integration of web-based data collection and marketing database)Implementation of online service content for software downloads and demonstrationsMicrosoft SharePoint AdministrationTechnical resource for all web based projectsResolve website performance issues, integrate new services, implement global styles and collect usage statisticsTracking, analysis and evaluation of all efforts related to the development of marketing plans and materials to support revenue sales activitiesProvide product demonstrations during trade showsServe as central resource for corporate trade shows and marketing events while assisting with annual planning, event researchSEO (Search Engine Optimization)Provide web analytics and sales reports to executive management teamCreate corporate video presentations for international partners program

Strategically align with regional sales reps to develop technical strategies to close business for an industry leading application lifecycle management company.Responsibilities include:• Conduct online research projects for sales and marketing teams, includingcompetitive information, vendor searches, and marketing opportunities.• Execute email marketing campaigns for lead generation, customer serviceand marketing programs, including list creation, list management and creatingvisually-appealing HTML mailers based on marketing copy.• Serve as central support resource for corporate trade shows and marketingevents, including assisting with coordinating annual planning, event researchand maintaining show information.• Administer company website under the direction of Marketing Director,including updating HTML and Flash content, creating graphics, designingweb pages, and ensuring integration of web-based data collection withmarketing database.

Manage inside sales teamSuccessful implemented and administration of the company's first CRM systemMaintain corporate Intranet and Internet websites Developing marketing and sales strategies based on the Solution Selling modelConduct competitive analysis and research projectsSEO (Search Engine Optimization)Website analytics reportingWeekly webinar Series PresenterUtilize design, layout and project management skills to create revenue generating marketing campaigns which includes: (collateral design, website design, email campaigns, trade show management and partner programs); National VAR/VAD Account Manager responsible for technical support for StorageTek sales organization. Responsibilities include:Exceeded assigned quotaAchieved "Wing Man Award" at national Security Engineer trainingProvide national technical support for VAR's and VAD's (Value Added Resellers and Distributors)Ensure that all VAR's and VAD's received the proper training in network securityProvide hardware, software and network security support for the entire enterprise storage sales teamManage network security personnel during trade shows

Managed daily network operations, database administration/design and end-user technical support.Responsibilities include:Management and monitoring of all network implementations and activitiesProvide corporate staff training on all hardware and software productsProvide corporate telephone system supportTechnical support representative for special projects related to the State of Maryland

Photography

Education record

Radiologic Technology