Mariano Javier Rodriguez David Email & Phone Number

-Collaborated with a Customer Success Manager to oversee successful client engagements across a portfolio of 40 US-based brands.-Provided day-to-day product support, focusing on marketing attribution, analytics, and media strategy to drive client satisfaction and product adoption.-Acted as the primary client contact, managing relationships and ensuring the.

Provincia De Buenos Aires, Argentina

-QA Testing and Coordination: Took the lead in quality assurance testing and coordinated major enhancements and system fixes to ensure portal reliability and efficiency.-Portal Functionality: Continuously monitored portal functionality, recommending and implementing improvements. Achieved a remarkable 90% resolution rate for cases initiated by vendors and.

Argentina

-Lead the establishment and development of the local Procure-to-Pay (PTP) team, focusing on business services and financial processes, while also leading comprehensive training programs to ensure team proficiency.-Responsible for the rigorous testing and successful implementation of the Service Now platform within the PTP function and the SLP ARIBA system.

-Prepared and conducted training programs for onboarding new members of the PTP local team, ensuring seamless integration and proficiency.-Responsible of creating comprehensive assessments to evaluate the progress and performance of new team members, facilitating their professional growth.-Assumed the role of training lead for MARKET, SWIM, and CONCUR at.

Argentina

-Delivered vendor and employee support through various communication channels, including email, phone, and meetings, ensuring effective and responsive assistance.-Oversaw the management of vendor invoices, purchase orders, and internal PTP financial operations, maintaining a streamlined and compliant financial process.-Monitored international payment.

-Managed day-to-day corp card administration responsibilities, including addressing inquiries and providing dedicated support to cardholders.-Served as a crucial liaison between the organization and financial institutions (CITI Bank), maintaining seamless communication channels and proactively resolving any issues or concerns.-Maintained meticulous control.

Martinez, Buenos Aires, Argentina

-Reviewed and approved invoices pertaining to MTV and Telefe operations in Argentina and Canada, ensuring accuracy and compliance with established protocols.-Provided dedicated support to vendors and employees utilizing Procure-to-Pay (PTP) systems, offering assistance through various communication channels, including email and phone.-Maintained rigorous.

Montevideo, Uruguay

-Participated in an introductory program covering essential aspects of the business environment.-Collaborated closely with the Compliance Officer to gain in-depth familiarity with client registration procedures and operational protocols.-Engaged in direct interactions with the CEO to acquire a comprehensive understanding of the company's core.