Mark Scharaga

Mark Scharaga Email and Phone Number

Always work like you're the underdog... @ Sora Partners
Mark Scharaga's Location
Cathedral City, California, United States, United States
Mark Scharaga's Contact Details

Mark Scharaga personal email

About Mark Scharaga

As a child, I was always around technology, building home computers and creating simple games in BASIC in my Dad's workshop. My path after college went in many directions. I spent time in the tech sector doing Marketing, Sales, Engineering, and Consulting. However, I never lost interest in food. More specifically in sushi and the history and art of creating it. So eventually, I moved away from technology and became a chef. I eventually owned and opened two restaurants.Over the years I received attention from national media outlets for my sushi skills. But financially I wasn't quite cutting it. I was lucky to find a growing restaurant POS system (TOASTPOS) that was looking for a "fine" dining expert to handle the LA market doing installs, training, configuration and support. It was a great marriage of my two passions, tech and food. I was helping restaurants and loved it. Then COVID hit and as Toast was ejecting their entire field services team, I approached them about being a contract partner.I launched Sora Partners in 2020. Yes in the height of the pandemic! However, there was a need for our services as restaurants had to pivot to a digital world for their survival. We focused on providing white glove pos services and support. Our culture is centered around being being the rock that our customers can count on to lift them up and give them best opportunity for success. Sora has tripled in size and revenue. It has grown revenue every quarter since it started. Not many companies can make that claim.My goal is to ensure we always maintain a commitment to provide World Class services to the restaurant and hospitality industries. Whether it be services like our managed IT platform, or onsite services or remote services, our commitment to quality is second to none. I live and breathe the Sora way every day and seek to build an industry powerhouse.

Mark Scharaga's Current Company Details
Sora Partners

Sora Partners

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Always work like you're the underdog...
Mark Scharaga Work Experience Details
  • Sora Partners
    Chief Executive Officer
    Sora Partners Apr 2020 - Present
    Orlando, Us
    I founded Sora Partners in 2020 with the intention of helping restaurants successfully navigate the implementation process of technologies that improve their business. That mission has grown to include ongoing support for their point of sale (POS) technologies using our world class SERVD service platform. We introduced our SERVD I.T. and Sora Sites services in 2023. Both are quickly becoming defacto standards in QoS and effectiveness.I have led the Company on a high growth path as we are on pace to double our revenue in 2024. I am building out our C Level management team and leading with a clear vision for the future.
  • Soyo Sushi Llc
    Chef/Catering/Restaurant Owner
    Soyo Sushi Llc Jan 2005 - Present
    Operated Soyo Sushi since 2005 as catering/personal chef business and at times it was part time while I had technology employment. Trained officially in Los Angeles as a sushi chef. As my chef skills grew, I worked in several restaurants in that capacity and even as executive chef. Eventually I was able to fund my first dining concept called Tamashii, a upscale sushi and omakase menu focused restaurant. While critically successful, the business closed in 2014. It was followed by MegaMaki, a QSR sushi restaurant. Which opened and closed within a year. I quickly ramped up my catering and personal chef business which coincinded with several media (TV and Web) features. I still continue to operate this business as a part time venture and still have a very public audience as a chef (my first love). Technology/Restaurant operations is my 2nd love as I enjoy working with restaurateurs to help them be successful.
  • Toast, Inc.
    Sr. Field Implementation Engineer
    Toast, Inc. Jan 2020 - Apr 2020
    Boston, Ma, Us
    Specialist in larger and high visibility accounts. Enterprise and fine dining specialist. Work to insure success on various levels within the customer onboarding experience. Handle installation of networking/terminal technologies. Conduct owner, management, and staff training. System configuration and design guidance and recommendations based upon operational goals. Also worked with newly onboarded staff to provide mentorship and education. Expert in restaurant/dining operations and technology. Also assist sales team in presales situations and work with support to resolve issues for customers.
  • Toast
    Field Implementation Engineer
    Toast Mar 2018 - Jan 2020
    Nl
    Responsible for customer success after the sale. Handle onsite training, consulting, design and installation of systems. Working mostly with restaurants, nightclubs, bars and cafes. Also handle trouble shooting of accounts with issues, provide resolution and on-site activities. Position requires ability to troubleshoot issues, recognize customer needs and goals, and understand wireless and wired networking infrastructure.
  • Schoolwires
    Territory Sales Manager
    Schoolwires Jun 2008 - Nov 2010
    Glastonbury, Ct, Us
    Established essential relationships with thought leaders in the territory as well as within my own targeted accounts.Developed and maintained a Territory Plan for the assigned territory which began as 3 States and grew to 9 States.Generated realistic sales targets for both our installed business, new business and competitive takeaways.Created strategic plans for high value opportunities.Developed itineraries and effectively utilized personnel and other resources, via Territory Planning process, to achieve and exceeded sales objectives by more than 25%.Effectively worked with company resources in development, management, customer support and sales specialist to achieve district and territory sales objectives.Participated in planning processes with management to accurately forcast revenue opportunities.Developed daily strategy plans to optimize time management versus needs of clients and company.
  • Interact Public Safety Systems
    Director Sales Support
    Interact Public Safety Systems May 2006 - Jun 2008
    Winston-Salem, Nc, Us
    Interact is a developer/integrator of public safety technologies. My role within the company involved many facets of sales, technical engagement from sales, and product development support. The core skills for the position included:1- Maintained knowledge and expertise on Computer Aided Dispatch, Records Management, Field Based Reporting, Mobile Data, video analytics, and E9-1-1 telephony solutions. 2- Assisted sales team on product presentations, defining/understanding customer requirements, providing product expertise, RFP analysis, and a variety of other sales related tasks. 3- Also handled ghosting, maintenance, upgrades and installation of demo computers. 4- Developed and implemented a sales team training program on all core products for the sales team.5- Worked to reduce some of the glaring weaknesses of our product demonstrations. 6- Created sales documentation to improve speed and accuracy of the quotes.
  • Relm Wireless
    Regional Sales Manager
    Relm Wireless Jan 2004 - May 2006
    Owned the sales efforts for RELM Wireless in a territory consisting of eight states in the mid-Atlantic to southeast. This included managing and growing channel partner revenue. RELM is a smaller market player in the two-way land mobile (lmr) communication marketplace. Key experience:1- Increased revenue within the territory by over 40%. 2- Position involved heavy amounts of cold calling, travel, and relationship building. 3- Grew revenue in a variety of markets which included B&I (Business and Industry), dealer, public safety, hospitality and state/local government. 4- Developed a sales plan for the territory in conjunction with the company’s president. 5-Strong track record of closing opportunities and assisting our dealers in generating business. 6- Opened new market segments (maritime and education) within the territory.7- Developed understanding of P25 and RoIP technologies.8- Grew Channel/VAR partner network by more than 17%.Met with partners on quarterly basis to review pipeline of opportunities and areas for improvement.
  • L.Robert Kimball And Associates
    Senior Telecom Engineer
    L.Robert Kimball And Associates Aug 2002 - Jan 2004
    I was responsible for project management on several large projects, where I had to put together teams from different areas of the company. I accomplished a variety of project related tasks which included identifying client applications, telephony, messaging, and networking requirements. I analyzed, documented and identified client needs, weaknesses, resource capabilities and technical requirements to implement the project. Developed plans to resolve vendor issues with the client. Provided an internal resource on telecommunications equipment, computer aided dispatch, data networking technologies and developed documentation to support Kimball’s client efforts. Establish client procurement processes and worked with the client to award equipment and justify vendor selections. I developed standard technical specification documents for telephony and applications for vendor solicitations. Advised clients and provided technical support during vendor implementations and worked to resolve vendor related technical issues.
  • Sprint Ltd
    Account Executive- Public Safety Verticals
    Sprint Ltd Jan 1998 - Aug 2002
    Overland Park, Kansas, Us
    Generated over $9.0 million in revenue while meeting quotas. Managed account planning for assigned customers, including development of account profiles and account positioning strategy; customer needs analysis; sales opportunity developments; preparation of service improvement plans; and creation of long-range account positioning strategies. Performed proactive sales activities, including proactive needs assessment, cold calling, applications development, proposal presentation, order negotiation and post-sales service requirements. Public Safety Product Manager-2002In 2002 was promoted to Product Management position for which I covered territory consisting of eight states in the mid-Atlantic region. Worked heavily with the account teams developing sales opportunities and providing pre and post sales support. Also responsible for product roll outs and RFP development. Developed sales training on new products and services. Coordinated technology seminars. Presented solutions at trade shows.
  • Visionair
    Account Executive
    Visionair Nov 1995 - 1997
    Castle Hayne, North Carolina, Us
    Directed sales and marketing activities in a two state territory consisting of Virginia and West Virginia. Assisted customers in developing network requirements. Provided product demonstrations and hosted technology seminars. Generated over $1.2M in sales for the company. Developed relationships with equipment vendors and resellers. Provided support on RFP's and other documentation necessary to achieve the end result of closing a sale.
  • Visionair
    Director Of Marketing
    Visionair 1994 - 1995
    Castle Hayne, North Carolina, Us
    Developed marketing strategies, competitive analysis, and product literature.

Mark Scharaga Skills

Saas Enterprise Software Direct Sales Product Management Business Development Crm Leadership Cloud Computing Sales Process Salesforce.com Telecommunications Sales Operations New Business Development Sales Strategy Sales Management Account Management Mobile Devices Solution Selling Strategic Partnerships Marketing Contract Negotiation Consulting Web Applications Competitive Analysis Cold Calling Project Management Marketing Strategy Wireless Wireless Technologies Web Services Wireless Networking Mobile Communications Proposal Writing Educational Technology Hospitality Industry Public Safety Systems Vendor Management Channel Partners Trade Shows Software As A Service

Mark Scharaga Education Details

  • Dale Carnegie Sales Training
    Dale Carnegie Sales Training
    Sales
  • University Of North Carolina Wilmington
    University Of North Carolina Wilmington
    English

Frequently Asked Questions about Mark Scharaga

What company does Mark Scharaga work for?

Mark Scharaga works for Sora Partners

What is Mark Scharaga's role at the current company?

Mark Scharaga's current role is Always work like you're the underdog....

What is Mark Scharaga's email address?

Mark Scharaga's email address is ma****@****ail.com

What is Mark Scharaga's direct phone number?

Mark Scharaga's direct phone number is +131725*****

What schools did Mark Scharaga attend?

Mark Scharaga attended Dale Carnegie Sales Training, University Of North Carolina Wilmington.

What are some of Mark Scharaga's interests?

Mark Scharaga has interest in Sushi, Children, Economic Empowerment, Marketing, Snowboarding, Industry Trends, New Technologies, Surfing, Science And Technology, Animal Welfare.

What skills is Mark Scharaga known for?

Mark Scharaga has skills like Saas, Enterprise Software, Direct Sales, Product Management, Business Development, Crm, Leadership, Cloud Computing, Sales Process, Salesforce.com, Telecommunications, Sales Operations.

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