Michael Shaughnessy Email and Phone Number
A results-driven leader with a strong technology, operations, and professional services foundation. With over two decades of experience spanning corporate and startup environments, I've consistently delivered impactful results by strategically driving business operations, fostering innovation, and ensuring exceptional customer experiences.Throughout my career, I've spearheaded transformative initiatives, achieving significant milestones such as delivering over $17 million in earned revenue, optimizing gross margins to 67%, and realizing substantial cost reductions in IT infrastructure. My expertise extends to strategic planning, project management, and cultivating high-performing teams that excel in dynamic environments.Known for my collaborative leadership style, I excel in building strong relationships and fostering synergy across cross-functional teams. Whether it's integrating acquired organizations seamlessly or implementing process improvements to enhance operational efficiency, I'm committed to driving sustainable growth and organizational success.Beyond the boardroom, I'm deeply passionate about mentoring and coaching others to reach their full potential. I firmly believe in leading by example, fostering a culture of accountability, and nurturing a supportive work environment where every team member can thrive.Outside of work, you'll often find me exploring my interests in youth sports coaching, local community engagement, and the vibrant culinary scene. As a proud finisher of the Boston Marathon and a lifelong learner with a keen interest in technology, I'm always seeking new challenges and opportunities for personal and professional growth.I'm open to exploring opportunities to leverage my expertise in technology, operations, and leadership to drive meaningful impact. If you share my passion for innovation and excellence, I'd welcome the opportunity to connect and explore how we can collaborate to achieve our goals.
The Learning Network
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Senior Vice President (Svp) OperationsThe Learning Network Feb 2022 - PresentRaleigh, North Carolina, UsI spearheaded the growth of a dynamic digital learning SaaS and content services firm, serving enterprises across North America and generating $17 million in annual revenue. My leadership was instrumental in integrating 6 acquired companies into TLN, optimizing operations and driving revenue growth. I managed a $13 million budget and a talented team of 60 people across North America, ensuring seamless integration and maximizing our collective impact.๐ฆ๐ฒ๐น๐ฒ๐ฐ๐๐ฒ๐ฑ ๐๐ฐ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐๐ต๐บ๐ฒ๐ป๐๐ ๐๐ป๐ฐ๐น๐๐ฑ๐ฒ:โ Exceeded $17M+ annual earned revenue through strategic oversight of service delivery, including meticulous management, measurement, and incentivization to ensure organizational alignment, resource optimization, and team goal attainment.โ Championed the "One Company" initiative, unifying TLN subsidiaries under shared IT systems, consistent branding, and standardized titles. Achieved 100% completion of near-term project tasks, driving seamless brand relaunch and unified operations.โ Drove $10M in total product contract renewals over 2 years.โโโบ Ranked #2 among TLN's sales contributors for $5.8M in sales bookings in 2022 and playedโโโa key role in securing recurring revenue to meet corporate sales goals.โโโบ Successfully secured a critical multi-million dollar, multi-year renewal for a key client, extendingโโโcontract from 3 to 6 years despite substantial client and organizational flux, along with competitiveโโโpressures.โโโบ Negotiated a 4-year escalating annual revenue renewal contract with a demanding healthcareโโโclient, doubling annual fee by contract's end while delivering constrained, mutually beneficialโโโproduct enhancements.
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Chief Operating Officer (Coo)Logicbay Mar 2007 - Feb 2022Raleigh, North Carolina, UsI took the reins at LogicBay, a cloud-based PRM software company empowering industrial manufacturers, as their Chief Operating Officer. Leading a $3M budget and reporting directly to the CEO, I spearheaded profitability and ensured exceptional service delivery to a global clientele, including industry giants like Caterpillar and Texas Instruments. My focus on operational excellence and strategic IT initiatives streamlined daily operations and customer care, driving success for LogicBay and its partners.๐ฆ๐ฒ๐น๐ฒ๐ฐ๐๐ฒ๐ฑ ๐๐ฐ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐๐ต๐บ๐ฒ๐ป๐๐ ๐๐ป๐ฐ๐น๐๐ฑ๐ฒ:โ Delivered profitability for 11 out of 14 years, achieving 7 consecutive years of growth through revenue mix optimization, IT spend control, and operational efficiency improvements. Increased gross margin by 28 percentage points (from 39% to 67%).โ Spearheaded LogicBay's successful acquisition by Pluribus Technologies in 2020, delivering a return on investment for shareholders through a seamless due diligence process.โ Transformed LogicBay from a project-based services provider to a SaaS product company, driving a shift to over 90% recurring revenue through SaaS subscriptions, ensuring consistent and predictable income streams.โ Established a partnership arrangement, securing a multi-year revenue share deal with a prestigious university to co-develop and sell non-credit online courses, generating $2.4M in gross revenue (2009-2012). -
Vp Of OperationsLogicbay Apr 2004 - Feb 2007Raleigh, North Carolina, UsI played a pivotal role in integrating KLi Learning's and LogicBay's operations following the 2004 acquisition. By streamlining processes and optimizing efficiencies, I spearheaded improved gross margin, driving profitability for the combined entity. As part of this effort, I oversaw service delivery for a $4.5 million North American revenue stream, ensuring exceptional customer satisfaction. Leading a diverse team of 15 across services, IT, and administration, I fostered a collaborative environment that delivered outstanding results.โ Turned around LogicBay's profitability by increasing gross margin from 39% to 50%, from a strategic revenue shift (from 100% services to a product and service model), and implementing operational efficiency improvements.โ Achieved profitability for LogicBay after 4 years of losses by transitioning to a mixed revenue model, implementing recurring revenue streams, adjusting pricing, completing integration with KLi Learning, and enhancing operational efficiency.โ Shepherded LogicBay's shift to recurring revenue with strong support services, growing an enterprise account from a $10K project to $2.2M in recurring revenue from a Fortune 100 client within 3 years.
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Senior Project DirectorLogicbay Feb 2003 - Mar 2004Raleigh, North Carolina, UsI architected and led the Project Management (PM) function at KLi Learning, a B2B eLearning consulting and development provider, including custom web development. While generating $2.7 million in annual revenue, my focus was ensuring client satisfaction for industry leaders like Citigroup and Microsoft. My leadership and PM expertise empowered our team to deliver top-notch eLearning solutions and foster long-lasting client relationships..โ Generated $2.7M in earned revenue during inaugural year after building and developing a high-performing 4-person team.
Michael Shaughnessy Education Details
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University Of Massachusetts AmherstComputer Science -
Clark UniversityMarketing; Finance
Frequently Asked Questions about Michael Shaughnessy
What company does Michael Shaughnessy work for?
Michael Shaughnessy works for The Learning Network
What is Michael Shaughnessy's role at the current company?
Michael Shaughnessy's current role is Strategic COO/CIO | 20+ Years | Driving Profitability, Operational Excellence & Digital Innovation | Expert in M&A Integration, Team Building, SaaS & Cloud Migrations, & Strategic IT Transformations.
What schools did Michael Shaughnessy attend?
Michael Shaughnessy attended University Of Massachusetts Amherst, Clark University.
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