• Provided software development services through full Application Lifecycle Management (ALM), quality assurance, and end-to-end solutions with full stack practices.• Created custom solution to increase efficiency of form entries and validations by writing a custom browser script, bypassing several bottlenecks of re-rendering on inputs. Saved up to 5 minutes in cases of large inputs per session.

• Assisted in design of several civil engineering disciplines for PS&E, especially Signing and Pavement Markings. • Experienced in utilizing Bentley PowerCivil, elements of Geopak, and basic operations of ProjectWise. • Managed communications with Prime/Sub consultants in distribution of data assets.• Provided troubleshooting to users at Houston office from installation of software/hardware to sourcing remote communication solutions during pandemic.

• Marketed services included personnel management, security services, and support of biometric systems. • Established strong rapport with potential clients by conveying the value of company’s services and ensuring that their needs were being met.• Analyzed customer’s needs and provided strong value proposition in accordance to analysis.• Recruited, trained, and assembled multi-cultural sales teams.• Commended for excellence in customer service for providing timely solutions to complex problems.• Prepared presentations for customers detailing new product launches, company/product information, services, and specifications.

• Provided comprehensive services to military and civilian customers; Training, site administration supporting BAT systems, enrollment, technical support, and data management.• Supported large scaled operations on multiple FOBs (Forward Operating Base); largest operation was the Afghan Border patrol processing 300 – 500 Afghan nationals.• Served as help desk administrator providing consultations to users outside of area.

• Interviewed and processed applicants submitted for employment from large corporations such as Fluor, KBR, ITT Systems, and various government agencies.• Interview process included screening of previous entries into the system, general sentiment towards the military operations in Afghanistan, travel, and risk analysis.• Managed documentation and identification cards of over 3,000 foreign and host national employees on installation.

• Escorted VIPs, dignitaries, foreign nationals, and general officers; controlled access to classified material and areas for Central Forces Land Command Component (CFLCC).

• Provided quality instruction to soldiers in a classroom setting. Examples of materials covered included intelligence gathering, operational security, and proper handling of classified materials.• Established a strong rapport with students to maximize retention of knowledge, engagement, and further enabling their potential.

• Facilitated new incoming soldiers by providing assistance for in processing. Provided information in regards to their quarters, spousal support/services, and recreational facilities as an example.• Consultant for specialized military systems (REMBASS) in large scale simulated operations (FOAL Eagle and UFL) in Korea. These simulations displayed our systems capabilities in face of a crisis.• Built and established a positive image of the military in Iraq to the civilian populace by addressing their needs during patrols and interviewing them when assisting Human Intelligence teams.