- Responsible for the Briostack solution organization- Hired and grew the engineering and product department by 5x, utilizing full-time and nearshore/offshore contract resources.- Oversaw end-to-end technical excellence of the Briostack SaaS product, from conception through design, implementation, deployment, and maintenance.- Established and managed strategic partnerships with key talent providers, service providers, and technical integrators, shepherding dozens of relationships to provide high business value.- Collaborated closely with stakeholders to create innovative product solutions and drive forward business initiatives that support the organizational vision and objectives.- Optimized team performance using key indicators and productivity metrics, fostering staff satisfaction and a quality-driven mindset.- Cultivated a collaborative work environment, resulting in improved employee morale, knowledge, and commitment.- Built a product management team and discipline from the ground up to manage the product experience and make data-driven decisions using data from Jira, FullStory, ChurnZero, HubSpot, and more.- Directed large AWS infrastructure improvement initiatives and introduced new software, processes, and systems, drastically improving the quality of service for our customers, and increasing the effectiveness our cybersecurity posture.- Created a culture of innovation, continuous improvement, and collaboration within the engineering team.- Used the latest generative AI technologies to improve efficiency and productivity.- Designed a high performance ETL data pipeline to drastically increase the efficiency of the new customer data migration process.

- Contributed to a consistent 30%+ YoY company growth rate, leading to a successful exit, as a member of the Briostack executive team.- Spearheaded a transformative initiative within the software engineering group, implementing new processes, systems, and cultivating a high-performance culture to meet the demands of rapid business growth.- Spearheaded the design and implementation of a modern responsive UI, creating mockups in Adobe XD, Sketch, Photoshop, and Balsamiq, and translating them into code (Angular, PrimeNG, Bootstrap, Java, Python, Ionic, Cordova, Capacitor, AWS, MySQL).- Actively contributed to numerous feature enhancements and bug fixes for the Briostack SaaS software platform, becoming a platform domain expert.- Played a pivotal role on the executive team, influencing both short- and long-term strategic decisions, representing the engineering, product, and technical dimensions of the organization.- Overhauled the data migration process, significantly enhancing project speed, efficiency, and output quality, resulting in heightened customer satisfaction.- Fostered a culture of mentorship and growth, nurturing internal talent to strengthen the organization.- Successfully guided the company through its inaugural SOC 2 Type II audits.- Created, maintained, and executed a comprehensive product roadmap.

- Oversaw development and maintenance of 4 software products spanning 2 portfolios.- Established and led a project management office responsible for ongoing releases of 26 products across 5 portfolios.- Collaborated cross-functionally to standardize business and technical tools, resulting in streamlined processes, enhanced best practices, and organizational improvement.- Actively contributed as a software developer on pivotal components of a new product using Java, Python, GWT, and GXT.

- Designed and developed 2 Java web client/server applications and 2 iOS applications, all engineered for enterprise-grade scalability.- Elevated customer satisfaction and product sales through on-site visits to understand usage scenarios, deliver product presentations, and address issues effectively.- Crafted high-quality software applications using Java, GXT, PHP, MySQL, ExtJS, AngularJS, D3, HTML, CSS, and JavaScript.- Established and led highly productive Scrum teams, guiding them in creating exceptional IaaS/virtualization management software as a Product Owner.- Served as a subject matter expert, delivering substantial value to engineering, support, and sales teams across the virtualization technologies domain.- Enhanced the visibility of the engineering department by championing its interests and acting as a liaison between engineering, executive management, and product management.

- Successfully delivered numerous enterprise-scale products within budget and on schedule while leading the Data Center Management project management team.- Pioneered and implemented innovative tools, processes, and efficiencies, resulting in substantial time savings equivalent to hundreds of management hours.- Empowered multiple development teams by offering training and expert guidance on Scrum, VersionOne, and Novell product release processes, earning recognition as the company's unofficial agile expert.

- Attained a remarkable track record of nearly 100% on-time releases across 25+ engineering Scrum teams, employing cutting-edge Agile methodologies.- Spearheaded the implementation of Scrum across various development teams and introduced innovative practices such as agile release planning, buffering, utilization of VersionOne, Scrum of Scrums, and Rolling Lookahead Planning for the effective coordination of large-scale engineering projects.- Played a pivotal role as a Scrum Master, facilitating multiple Scrum teams to eliminate impediments and ensure strict adherence to the Agile process.

- Enabled faster processing of client requests, greater visibility, and higher profits by developing a custom client tracking and billing system using HTML, PHP, Perl, MySQL, CSS, and JavaScript- Increased revenue by using the latest SEO techniques to optimize client website search results

• Provided technical support for Independent Study Online Courses• Updated and maintained web pages using PHP, MySQL, HTML, JavaScript, and Flash• Instructed customers on usage of Internet-based resources and provided customer service which resulted in a higher level of customer satisfaction

• Responsible for the repair of customer computer systems of all types• Built and sold new systems in retail store• Created, updated, and revised product lists and forms• Advised customers on technical computer-related issues

• Designed, installed, and administered a small business network • Instructed and supported employees on the proper usage of network resources• Updated company website with the latest products and services• Researched and presented computer related expenditures

• Designed and maintained company website using HTML and JavaScript• Restructured the web ordering process, which increased online sales• Created email and paper advertisements for distribution• Provided general office technical support

• Diagnosed and resolved technical OS issues with Microsoft Windows Millennium and Windows 9x• Educated clients on proper OS usage, which resulted in higher customer satisfaction