Molly Spring, Ccmp Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

Streamlined executive reporting and program updates by coaching the team on collaboration tools, deploying knowledge management best practices, implementing feedback mechanisms, and crafting impactful, insights-driven presentations to inform executive-level decision making.Partnered with the executive team to align goals and messaging across numerous cross-team meetings and programs.Moderated and facilitated communication forums, design-thinking sessions, technology enablement workshops, focus groups, and stakeholder interviews.Drove the implementation of strategic initiatives, providing project management and change management support to both Global Sales and Sales Transformation efforts.Partnered with Global Sales Enablement to support 350 sellers, 150 account executives, and various sales teams through knowledge management, technology enablement, and content curation for the annual 3-day Global Sales Kick-Off virtual event.Drafted and curated content for C-suite executive audience, leveraging data, business insights, and persuasive storytelling to deliver presentations consumed at the top levels of the company.

Developed and executed stakeholder analyses, impact assessments, change network and sponsorship plans, communications, and training plans for dozens of projects with successful outcomes over four years.Addressed heightened information security concerns in Mergers and Acquisitions by pioneering a change management-informed cybersecurity onboarding strategy for acquisition audiences ahead of cut-over. Reduced acquisition-related risk exposure by 82% across four acquisitions.Amplified passwordless technology adoption by 78% by deploying behavioral science-informed change management approach, including ethnocentric interviews and an executive sponsor plan.Proficiently applied numerous change management methodologies, including ADKAR, Accenture’s FORM OCM protocols, Luma’s Design Thinking facilitator skills, behavioral science research, ethnographic interviewing and focus group facilitation, and project management best practices.Utilized data-driven insights to craft compelling business impact narratives, driving real-time decision-making for C-suite executives.

Seattle, Wa

Developed content strategy and delivered blog, newsletter, and educational content to clients for newsletters, website content, and customer loyalty programs.

Poulsbo, Wa.

Developed awareness, education, and communication programs that established the clinic as a trusted resource in the community. Built strong relationships and carved in-roads with previously underutilized resources. Sustained ambitious rate of new client growth through consistent community presence. Ushered in clinic-wide changes to new patient intake processes, event planning and execution, and online content strategy and outreach. Developed and documented marketing approach and training protocols.

Seattle, Wa.

Northwest Hospital; Seattle, Wa.

Created and deployed marketing strategies, including local community events, speaking engagements and lectures, and educational workshops; designed, wrote, and published a monthly digital newsletter and managed an opt-in subscriber list to an audience of +2,300; managed acupuncturist schedules and developed tracking systems and net new reporting structures to ensure efficacy of marketing campaigns; created all print marketing materials, wrote press releases, and donation materials for benefits and fundraisers; managed the company's online and community reputation by working with social media sites and members of the public to ensure excellent communication, business transparency, and demonstration of unimpeachable medical ethics.

Pheasant Fields Farm; Silverdale, Wa.

Lead Marketer: farmer's market vendor at four weekly markets, which included the set-up and sale various produce, eggs, and plant starts; answered questions about farming practices, nutritive value, and seasonal produce growth; educated patrons about and sold CSA shares to local community members; harvested all produce, eggs and flowers for sale; cared for all plant starts and educated customers on best growing practices; established and maintained relationships with other local farmers and businesses interested in the agricultural needs of a rural community; designed and created print marketing materials for various farm events and market promotions; trained seasonal employees at market stalls and on the farm. Farm apprenticeship: worked in all aspects of food production and harvest, cared for animals, plants, and the farmer's granddaughter; gave tours and educated the public on all aspects of organic farming and local food politics.

Hired on ahead of the re-opening of the expanded SAM to support process development and new staff training; managed admissions desk team members, including 14 employees and 6 volunteers; educated visitors on art exhibits, special projects, and events. Recognized as Membership Liaison through succcessful efforts to strengthen cross-departmental relationships, and consistently demonstrated this organizational vision at private after-hours events, with visitors and guests, and with staff, colleagues, and volunteers.

Master'S Degree, Communication Leadership

Currently pursuing the Communication Leadership Master's degree in Communities and Networks. Focusing on organizational storytelling.

Bachelor'S Degree, Comparative Literature/Cultural Anthropology, Graduated Cum Laude

Associate'S Degree, English Literature And Cultural Anthropology

Graduated with High Honors; established on Dean's List every quarter of attendance.