María José Suarez Serrano Email & Phone Number
Who is María José Suarez Serrano? Overview
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María José Suarez Serrano is listed as Operations Team Leader at Legal Soft -Technology Meets Law, based in Bogota, D.c., Colombia. AeroLeads shows a matched LinkedIn profile for María José Suarez Serrano.
María José Suarez Serrano previously worked as Customer Success Team Leader at Concentrix and Subject Matter Expert at Concentrix. María José Suarez Serrano holds Social Communication Studies, Communication And Media Studies from Pontificia Universidad Javeriana.
Email format at Legal Soft -Technology Meets Law
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About María José Suarez Serrano
Accomplished Leader with 4 years of experience in the BPO industry adept atmanaging teams to meet KPIs and business goals while cultivating a positive workenvironment. Passionate about team development and training, and highlymotivated and creative. Skilled in coaching tactics, leadership skills, financialmanagement, and client relationships, as well as performance delivery and staffmanagement.
María José Suarez Serrano's current company
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María José Suarez Serrano work experience
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Operations Team Leader
Managing teams of over 55 legal assistants, supporting them in the completion of their everyday tasks, growth and deliverables. - Managing KPIs and efficient Action Plans to improve performance. - Close monitoring of payroll records and incentive plans.- Direct partnership with CSM team to ensure client satisfaction. - Delivering feedback and developmental coaching to ensure success.- Performance metrics monitoring and success- People management- Financial performance administration
Customer Success Team Leader
- Project management and implementation - Performance metrics monitoring and success- People management- Staff development and coaching- Financial performance administration- Completed Operations Manager training- Managed a highly skilled task force of SMEs to assist high scaleoperational success.
Subject Matter Expert
Customer Service Representative
María José Suarez Serrano education
Frequently asked questions about María José Suarez Serrano
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What company does María José Suarez Serrano work for?
María José Suarez Serrano works for Legal Soft -Technology Meets Law.
What is María José Suarez Serrano's role at Legal Soft -Technology Meets Law?
María José Suarez Serrano is listed as Operations Team Leader at Legal Soft -Technology Meets Law.
Where is María José Suarez Serrano based?
María José Suarez Serrano is based in Bogota, D.c., Colombia while working with Legal Soft -Technology Meets Law.
What companies has María José Suarez Serrano worked for?
María José Suarez Serrano has worked for Legal Soft -Technology Meets Law and Concentrix.
How can I contact María José Suarez Serrano?
You can use AeroLeads to view verified contact signals for María José Suarez Serrano at Legal Soft -Technology Meets Law, including work email, phone, and LinkedIn data when available.
What schools did María José Suarez Serrano attend?
María José Suarez Serrano holds Social Communication Studies, Communication And Media Studies from Pontificia Universidad Javeriana.
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