World leader in developing and manufacturing high-performance aqueous inkjet inks, pigments, and dyes; has world’s largest global aqueous inkjet ink manufacturing capacity.Reporting to president, maintain accountability for success of quality, purchasing, supply chain, warehousing, logistics, customer service, demand management, and planning for U.S. and U.K. manufacturing locations. Serve as direct customer interface for original equipment manufacturers (OEM), both domestic and international, for technical, operations, and quality support.Key achievements - Significantly reduced U.S. inventory YoY over 5 years, saved on warehousing 3PL costs by modifying operating practices, improved on time in full (OTIF) rate through restructuring, and integrated GMP for indirect food contact manufacturing into QMS.

Managed supply chain and quality assurance functions for U.S. manufacturing location, overseeing personnel-related activities, performance reviews, recruiting, promotions, and more. Maintained quality assurance systems to meet customer quality requirements. Resolved quality issues, complaints, change management needs, and customer-specific quality requirements.Established new meeting structure, re-introducing previously abandoned sales and operations planning (S&OP) process. Achieved better production planning, efficiency improvements, strengthened communication, and new cross-training opportunities for team member development and overall business support by reorganizing supply chain organization.

Managed quality systems and functionality across both U.S. and U.K. manufacturing locations. Standardized change management processes across both sites and drove continuous improvement of Quality Management System (QMS), including document control, internal auditing, CAPA, and more. Resolved complaints, managed quality of new product introductions, and coordinated risk assessment for U.S. and U.K. locations.

As quality control supervisor, managed team of 10+ in support of 24/7 manufacturing operations. Oversaw routine and non-routine analysis, method development, and batch approval initiatives. As analytical chemist, developed and documented analytical methods for new products

Supervisor of Chromatography for Quality Analysis - Managed team of technicians for routine analyses using liquid, gel permeation, and gas chromatographic techniques to support Process Technology and plant operations. Evaluated and implemented newly developed methods in the QA laboratory, trained of technicians, troubleshooted and maintained instruments, and improved efficiency.Analytical Chemist, Liquid ChromatographyDeveloped methods for capillary electrophoresis and HPLC using normal and reversed phases, isocratic and gradient techniques, and a variety of detection method including ELSD, UV, RI, fluorescence, and conductivity to support R&D facility.Senior Laboratory Technician, Liquid ChromatographyPrepared samples by dilution, SPE, or derivatization and analyzed using HPLC, ion chromatography, or capillary electrophoresis.