Initial member to Virta’s first SRE team responsible for underlying infrastructure and observability of patient and clinician systems.Codified OODA loop for service review process for identifying reliability risks.Supported migration of monolithic incident response processes to multiple service owner-based rotations to reduce MTTR and engineer burnout.Rolled out Terraform Cloud and broke down monolithic workspaces to reduce MTTD of infrastructure.Created Kubernetes operator to support scale-down of GKE clusters leading to cost savings.Developed internal interactive Slackbot to assist with incident response and reduce responder overhead.

* Advocated and promoted for a problem-statement and data-driven approach to planning which allowed to have right-sized solutions that could be quickly implemented and allow for easy validation of changes.* Optimized CDN deployment process and created promotion workflow for development, staging to production environments.* Replaced in-house artifact repository service with an off-the-shelf caching solution.* Integrated workflows with Netbox inventory and IP management service for multiple datacenter management and replace in-house created machine database tool.* Deployed Canonical MAAS for streamlined bare-metal machine provisioning.* Deployed initial bare-metal Kubernetes deployment for data center workloads.* Prepared initial migration of first caching-based microservice to Kubernetes.

* Started migration of Rails-based financial lending platform from Heroku to AWS leveraging ECS, CodePipeline and CodeDeploy.* Developed and executed compliance with NIST-based infosec policy to attain SOC-2 Type 2 certification.* Minimized audit scope and operational overhead by leveraging managed services such as AWS Fargate, AWS Inspector and AWS GuardDuty.

* Developed information system security policy around SOC-2 trust principles focused on reducing developer friction.* Developed structured interview and evolved hiring strategy to increase recruitment funnel.* Implemented lightweight agile processes to reduce engineer context switching and meet product development deadlines.* Assessed current infrastructure tooling and provided strategy to leverage community tooling and best practices to increase infrastructure engineer velocity.* Provided architectural guidance towards right-sizing/scaling new engineering initiatives for cost savings.* Identified general infrastructure improvements for reducing cloud OpEx.

* Lead transition from Ansible to Chef-based configuration management with an emphasis in test-driven development* Implemented and maintained on-premise Jenkins server for continuous integration pipelines* Implemented and maintained active-active Prometheus cluster with shared InfluxDB backend storage* Implemented and maintained ELK-based log aggregation with log shipping to Elastic Cloud and BigQuery* Implemented and deployed Varnish Plus based persistent caching backend service* Developed at scale dark-traffic testing patterns for load testing* Promoted and advocated lean agile processes for project planning and change management* Implemented and maintained IPAM and DCIM systems for datacenter management* Created and deployed distributed Varnish VCL deployer* Lead and assisted with hiring of additional SREs* Conducted code reviews and mentored fellow engineers

* Created Terraform modules for proprietary container-based platform-as-a-service environment* Modified, maintained and documented proprietary container deployment and orchestration service for SOC-2 compliance and auditing* Modified and updated Chef cookbooks and infrastructure to common community best practices with regard to maintainability and testing* Documented and assisted with architectural review process for service on-boarding process* Implemented coding best standards and pull request guidelines for infrastructure teams* Documented and maintained run-books for service operations center* Created provisioning tools and pipeline for Amazon Machine Image (AMI) creation* Provided code reviews and guidance for fellow engineers

* Improved continuous deployment pipelines to decrease overall deployment times and minimize service disruptions.* Developed and promoted policies for incident response and after-action reports.* Migrated services from initial monolithic deployment to autoscaling capable service infrastructure.* Maintained Chef continuous build and deployment system which served private and public cookbooks.* Created Docker-based firmware continuous build system.* Implemented and maintained site-to-site and remote client VPN access to Amazon VPC.* Implemented and maintained distributed resilient monitoring solution using a Docker-based job scheduling service.* Promoted and maximized the use of stateless services to improve service availability and scalability.* Implemented event driven infrastructure techniques wherever possible.* Made contributions to backend application code.* Researched, maintained and created various in-house specific load-testing tools, environments and testing processes.* Contributed and maintained in-house operational and business metrics dashboards.* Facilitated and assisted with migration of web properties from third party provider to in-house deployable service.

* Led 6 member cross-functional DevOps team.* Created CI driven automated infrastructure deployment pipeline with Chef and CloudFormation.* Decommissioned and migrated leased servers to Amazon.* Capacity planning with instance reservations.* Overhauled metrics collection away from in-house system to cloud based solution with Logstash and Librato.* Researched Varnish cache failover for critical services.* Created and maintained autoscaling logstash, RabbitMQ and Elasticsearch infrastructure.* Migrated in-house served QA and staging environments to Amazon VPC.

* Implemented and maintained deployment methodologies for Amazon Web Services-based application stack.* Overhauled Chef configuration management and improved existing development environments utilizing Berkshelf and Vagrant.* Maintained Jenkins environments for build, test and deployment processes.* Written and maintained deployment and bootstrapping automation scripts with Fabric* Measured application performance within load testing environment utilizing JMeter, Apache Bench, and beeswithmachineguns. Accordingly made infrastructural recommendations and developed performance enhancements.

* Managed team of five system administrators* Facilitated content delivery network migration* Architected and managed Amazon EC2 based live streaming infrastructure* Coordinated company-wide network upgrade project* Coordinated staging environments for new development projects* Identified and addressed critical single points of failure and infrastructural weaknesses

* Designed, implemented and administered Elemental Live 24/7 live streaming broadcast environment for San Francisco and Los Angeles offices.* Implemented initial rollout of Amazon AWS live streaming cluster.* Managed archival and encoded video asset repository on big data infrastructure.* Defined implemented encoding profiles to offer wide availability of playback.* Managed and administered on-site Rhozet Carbon encoding farm.* Managed and administered on-site Elemental File encoding farm.* Facilitated 3rd party content and publishing system acquisitions.* Advised and provided support for wireless HD-SDI technologies.

* Created iStream, the first MP3 streaming software available for Mac OS 9.* Provided contract application and web development services.* Featured in MacAddict Issue 51, November 2000