• Managed all aspects of production as Grim Reaper Broadhead's revenue and order volume doubled. This included all assembly production, manufacturing and machine shop scheduling, both production and sales forecasting, shipping, receiving, packaging, order fulfillment, and inventory control, etc. • Nearly doubled assembly production in just over a year by improving process.• Forecasted sales, production manufacturing, and components requirements.• Improved on-time shipping of all customer orders from 23% to over 99%.• Reduced shipping and order fulfillment errors by greater than 95%.• Eliminated product packaging errors by implementing a new QC process.• Created and maintained many useful tools and reports with Microsoft Excel that were used to direct day to day operations.• Created an inventory tracking system used to track all inventory levels with Microsoft Excel.• Created priority lists for various departments to ensure most critical items are worked on first• Maintain all instrument calibration records and facilitated calibration services.• Coordinate with vendors and outside service providers.• Created and maintain records and reports used for ISO certification.• Created KPIs to track the company's progress and reported regularly to leadership and staff.• Lead several process improvements that resulted in significant cost savings for the company.

ACT Aerospace builds composite structures for commercial aerospace and defense purposes. Production includes engineering, tooling, fabrication, paint, and assembly.▪ Managed shipping, receiving, kitting, and material control functions▪ Lead process improvements projects in various areas▪ Developed job descriptions, performance reviews, and compensation plan for department’s positions▪ Interviewed and hired candidates to fill open requisitions▪ Implemented changes in kitting process that nearly doubled monthly output▪ Implemented change in packaging that will save the company thousands of dollars per year in packaging costs and save the customer in freight costs▪ Developed and implemented a regularly scheduled cycle counting process▪ Designed a new warehouse area layout to optimize available space and improve process flow▪ Major customers included Boeing, Honda Jet, Bell Helicopter, Sikorsky Aircraft, L3Harris, Gulfstream Aerospace

▪ Found property for Hearthstone QHHP to acquire in Provo, UT to open a new distribution facility to serve customers in the Western United States ▪ Traveled to dealers throughout the Southwest region to sell product ▪ Order entry ▪ Provided customer service to dealers in assigned area ▪ SAP

Equinox Nutraceuticals is a contract manufacturer of herbal supplements.▪ Managed company’s fulfillment business as demand grew 500% ▪ Responsible for the management of day-to-day distribution, warehouse and shipping operations ▪ Managed and trained a staff of 10 employees who: o process small parcel orders o pick and pack o prepare bulk product shipments o manage raw ingredients and finished goods o pick and deliver raw ingredients and components to the manufacturing area o manage inventory and other responsibilities ▪ Provided leadership to team members ▪ Managed fulfillment product inventory levels ▪ Responsible for maintaining accurate inventory records, receiving records, shipments, and stock levels of supplies ▪ Utilized ShipStation for order fulfillment ▪ Created reports to track inventory and productivity ▪ Developed a performance-based culture that drove performance by measuring productivity and process improvements ▪ Led a diverse team within distribution, warehouse and fulfillment ▪ Ensured that client orders were processed daily ▪ Implemented international shipping service for fulfillment orders ▪ Managed fulfillment returns process ▪ Conceptualized and facilitated the implantation of a new returns process from a manual process to an automated process ▪ Worked closely with other departments to ensure distribution, warehouse and fulfillment operations aligned with other areas of the company ▪ Maintained a safe and organized work environment

Wencor Group has been a trusted partner in aerospace for over 60 years, offering PMA design and development, CMM and DER repairs, and an extensive network of distribution solutions to help make flights safer and more cost effective. We support many of the commercial airlines, repair stations and OEMs worldwide.• Generated over 5% revenue growth for assigned region in mature market in 1 year.• Oversaw overall revenue, margin growth, and product development activity in North America East Region.• Managed over 150 goaled accounts.• Collaborated closely with the outside and inside sales team to pro-actively promote product through proposals, trip preparation and follow up, customer visits, analysis, and consistent follow up of all opportunities.• Utilized and understood market intelligence such as competition, customers, pricing, etc. • Utilized Salesforce.com and internal tools for sales growth.• Understood the customers (their fleet, maintenance, scope, product penetration and opportunity).• Identified new accounts.• Trained the sales reps on technical aspects of products.• Acted as a liaison with sales and internal teams for sales related activities.• Traveled with sales representatives consistently to support the growth of company’s products.• Coordinated on cross-regional initiatives.• Worked closely with sales representatives, customers, and Product Development team to identify and increase development activity on key platforms.

• Championed sales and profits of a specific group of products through pricing, customer identification, technical training, and inventory management.• Utilized Salesforce.com for managing product opportunities. • Worked closely with sales teams to pro-actively promote assigned product through proposals, trip prep, and consistent follow up of top opportunities within each region• Accountable for gross margin $ and % of assigned group of products. • Ensured that the company had market intelligence (competition, customers, and pricing).• Understood the customers (their fleet and maintenance, scope, and product penetration).• Trained the sales teams on technical aspects of assigned product line, their application, and business aspects.• Coordinated with various departments, such as Tech Purchasing, Engineering, Product Development, etc. on the assigned product line: including regular communications, reporting, problem resolution, contract negotiations, escalation of issues, and discussion of opportunities. • Responded to RFPs.

Provided leadership to over 20 warehouse team members. On-time delivery was improved from 60% to 85% and error rates per 1,000 lines shipped improved from 0.35% to 0.13%. Cost per line was improved from $6.89 to $4.70 totaling over $900k in annual savings. Helped implement and train principles of 5S and ways to identify and eliminate the 8 Wastes which helped to double the department’s productivity. Provided Wencor's AOG order fulfillment services for several years. Oversaw all AES SED/EEI filings for qualifying international shipments. IATA and DOT Dangerous Goods/Hazmat shipping certified.

Main area of responsibility was directing the day to day operations of the shipping department that shipped about 35k lines of commercial aircraft parts per month. Trained team members on matters of export compliance including the filing of all necessary documentation to properly ship internationally, including AES SED/EEIs filings. Continually found ways to improve the shipping process to increase productivity and reduce errors. Provided direction and guidance to warehouse personnel on policies and procedures.

Prepared orders for shipment by packaging to customer specifications and requirements. Ensured proper removal of stock from inventory. Utilized multiple shipping carrier systems (FedEx Ship Manager, UPS Worldship, DHL Easyship, etc.). Learned F.O.B. codes and payment terms. Shipped customer orders. Completed all paperwork associated with shipping in the correct manner, including international shipments. Mastered processes by adhering to standards. Delivered local orders on-site to customers