Michael Wallenburg Email & Phone Number

Cherry Hill, New Jersey

Collingswood, Nj

Vineland, Nj

 Greeted and sat customers in addition to answering questions about the menu and taking orders Maintained professional appearance and adherence to standards while serving food in a timely fashion and remaining attentive to patrons’ needs Worked in collaboration with fellow servers and kitchen staff to prepare food, make salads, set up and break down stations, ensure side work is completed, and maintain sanitation and cleanliness

Lawrenceville, Nj

 Gained 1,500 hours’ worth of experience in working with various non-profit agencies and coordinating special projects such as Minding Our Business, Mercer Street Friends Food Bank, Homelessness and Hunger Awareness Week, Boys and Girls Club of America, and Midnight Run  Served as a liaison to forge a partnership between Rider University and Habitat for Humanity and scheduled, coordinated, and oriented volunteers in preparation to work on build site, educating them on mission statement, safety procedures, and other areas Evaluated, documented, and tracked service accomplishments for volunteer team working with disadvantaged youth for reporting to AmeriCorps and the Bonner Foundation

Cherry Hill, Nj

 Conducted day-to-day managerial functions such as opening and closing of center, making bank deposits, managing inventory, purchase ordering, and maintaining visual marketing Compiled and submitted monthly royalty reports to corporate headquarters  Utilized Quickbooks to generate sales and expense reports for franchise owner  Initiated submission of and sought resolution to damage claims filed by customers against UPS Hired, scheduled, trained, and delegated responsibilities to part-time employees

Cherry Hill, Nj

 Provided world-class customer service evidenced by the center being recognized and awarded twice for placing among the top ten percent of centers in the category of “Customer Service Excellence” Performed detail-oriented document service functions including designing of business cards, word processing, high-volume copy jobs, binding, and laminating Developed and maintained customer base, evidenced by increasing the number of rented mailboxes approximately 600 percent over the course of one year

Cherry Hill, Nj

 Coordinated and facilitated the execution of floor sets for men’s department as well as executed visual and window displays with abundant attention to detail and adherence to corporate standards Conceived and implemented new organization scheme of stock room to expedite locating and inventorying merchandise Provided excellent customer service, achieving sales goals on a regular basis