As the leader of Mappedin’s product team, I led the creation of a coherent product strategy transitioning the company from bespoke solutions to repeatably sellable products.- Identified core profitable market and led design of products based on previous bespoke solutions.- Successfully transition 96% of our customer base off bespoke solutions on to our new configurable products.- Grew revenue of product sales from $1.0 mm ARR to $3.0mm ARR in 18 months. - Led problem discovery and product expansion into new verticals (Hospitals, Logistics & Leasing)

I was the product manager responsible for leading the efforts to evolve Igloo’s products to address the needs of enterprise customers as the company worked to take its products up market. - Responsible for the Enterprise Scalability roadmap including core themes of permissions, performance, search and more. - Worked closely with Dev, IT, Sales & Customer Success to grow revenue from enterprise customers by 30% YoY. - Owned execution as product owner for multiple internal scrum teams, helping to evolve and improve our agile practices and pace of delivery.

I work as a product owner & partner liaison in an applied computer science research group. We build software solutions by partnering with domain experts to solve real problems.• Lead product design by engaging with outside partners to design, develop & deploy systems using our rapid development framework in the non-profit space.• Lead customer development & business model generation for potential commercialization opportunities.• Self-started numerous organizational changes, including migrating the dev team to a new project management system inspired by Lean & Kanban principles.

I consult with SMEs and technology companies on web marketing, user experience design and conversion rate optimization.• Run search, social & PPC marketing campaigns.• Provide website optimization services – information architecture, userexperience design, site analytics & SEO optimizations.• Worked with local startups to design experiments testing aspects of theirbusiness model.

Managed support division as Employee #3 of MMIC- Created & maintained all technical and sales support materials- Assisted in creation of phone & web based health coaching program- Led sales of direct to consumer health coaching- Worked with VP Marketing to implement a Search & Social marketing campaign.

- Employee #3 at MedManager Interactive- Led verification & validation of a Class 2 Medical Device.- Operated under ISO 13485 - Quality Systems for Medical Devices- Implemented IEC 62304 - Software Lifecycles for Medical Device software- Organized internal & external testing- Provide support & training to Medical staff & patients using our health portal

B2C Sales & Support for dial-up internet service provider