M.J. Yahya Email and Phone Number
Over the years of working experience, I am articulate and impactful in assisting individuals to grow and excel. Moreover, I have achieved this passion through the 3Es: Empathy, Education, and Empowerment. I humble myself as an organized, detail-oriented and highly dependable multi-tasker, with the ability to strategize and prioritize effectively to accomplish results within a team environment. Personal Qualities:• Focused & Determined• Results Oriented• Life-Long Learning Advocate• Analytical & Critical Thinker• Empathetic & Passionate• People Developer
Rsi Training Centre
View- Website:
- rsi.edu.sg
- Employees:
- 4
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Associate Adult EducatorRsi Training Centre Apr 2024 - PresentSingaporeKey Tasks:• Conducting training sessions for adult learners.• Developing and delivering engaging lesson plans and training materials tailored to adult learners.• Providing guidance and support to adult learners to help them achieve their learning goals.• Evaluating the progress and performance of adult learners through assessments and feedback.• Keeping abreast of industry developments and best practices to ensure training content is current and relevant.• Collaborating with colleagues and industry partners to enhance the quality of training programs.• Participating in professional development activities to continuously improve teaching skills and knowledge.• Adhering to regulatory requirements and standards in the delivery of adult training. -
Adult EducatorLeacov Singapore Pte Ltd Mar 2023 - PresentSingaporeKey Tasks:• Conducting training sessions for adult learners in security-related topics, such as security operations, risk management, and emergency response.• Developing and delivering engaging lesson plans and training materials tailored to adult learners.• Providing guidance and support to adult learners to help them achieve their learning goals.• Evaluating the progress and performance of adult learners through assessments and feedback.• Keeping abreast of industry developments and best practices to ensure training content is current and relevant.• Collaborating with colleagues and industry partners to enhance the quality of training programs.• Participating in professional development activities to continuously improve teaching skills and knowledge.• Adhering to regulatory requirements and standards in the delivery of security training. -
Center Manager/Associate TrainerLeacov Singapore Pte Ltd Mar 2023 - Mar 2024SingaporeKey Tasks:• Create and manage the annual learning calendar and marketing event schedule.• Allocate resources based on the learning calendar, marketing campaigns, andoperational needs.• Regularly assess the performance of learning products and services, as well asmarketing campaigns.• Collect and analyze data on profitability, take-up rates, participant feedback, andmarketing campaign effectiveness.• Manage vendor relationships for both learning and marketing services, negotiatecontracts, and monitor vendor performance.• Recruit, onboard, and provide ongoing development for learning and marketingpersonnel.• Develop and manage budgets for learning products and services and marketingcampaigns.• Document and optimize operational processes for efficiency in both learning andmarketing.• Build and maintain positive stakeholder relationships in both learning and marketingaspects.• Promote effective communication and provide motivation to the team,encompassing both learning and marketing teams.• Analyze operational data to identify areas for improvement in both learning andmarketing contexts.• Collaborate with other departments for seamless operations and teamwork,including coordinating marketing efforts across different teams. -
Wildlife FacilitatorMandai Wildlife Group Mar 2023 - PresentSingapore -
Associate TrainerAcorn Training Pte Ltd Jan 2023 - PresentSingapore -
Workshop FacilitatorYayasan Mendaki Mar 2023 - PresentSingapore -
Associate TrainerCornerstone Enrichment Pte Ltd Jan 2023 - PresentSingapore -
Regional Sales ManagerKpi Healthcare Korea Jan 2017 - Feb 2020Seoul, South KoreaTo oversee the service/product operation from a business point of view. The main functions of this position are increasing sales and profitability, ensuring operational costs are in line with budgetary guidelines and ensuring company standards are being met with.Responsibilities:• Create regional sales plans and quotas in alignment with business objectives.• Able to generate and analyse relevant reports to maintain business operations and financial health. • Provide training and welfare for operational staff. • Report on regional sales progress.• Ensure smooth product operations to good customer satisfaction.• Provide necessary product training/presentation to customers.• Update customers on product/system updates• Ensure compliance of product standards in accordance to country ISO/Safety.• Assisting with country product registration & licensing.• Assisting with marketing campaign• Work closely with product engineers for overseas training -
Food And Beverage ManagerDomino'S Pizza Malaysia & Singapore Aug 2013 - Feb 2017SingaporeTo ensure smooth operation of the food establishment as a fast-food restaurant and delivery center.Responsibilities:• Handling the riders to ensure prompt delivery of the pizzas• Training of staffs• Continuous marketing awareness via newspaper, magazines and internet medias• Inventory and ordering of supplies• Weekly meetings with the team to ensure productivity• Assisting with monthly audits on the restaurant’s supplies, training and products• Maintenance of the Restaurant Halal file• Ensure that all supplies are document with a Halal certificate that’s recognized by MUIS• Monthly meeting with the Area Manager to update on food costing and inputs on area of opportunities within the outlet. -
General ManagerKraze F&B Pte Ltd Oct 2010 - Jul 2013Singapore, Hong Kong, Macao, KoreaTo oversee the food services operation from a business point of view. The main functions of this position are increasing sales and profitability, ensuring operational costs are in line with budgetary guidelines and ensuring company standards are being met in a casual dining setting.Responsibilities:• Manage day-to-day operations and full P&L responsibility.• Able to generate and analyze relevant reports to maintain business operations and financial health.• Provide training and welfare for operational staff.• Manage stock inventory and sales report.• Ensure smooth operations to good customer satisfaction.• Able to operate and program the POS system and conduct relevant training for the staffs.• Research & Development for overseas branch• Responsible for all F&B staff to provide quality food, beverage and service.• HR issues such as interviewing, hiring, payroll, salary decisions/promotions/performance review, disciplinary issues, and termination of staff.• Ensures that food hygiene standards are complied with.• Conducts daily food line checks.• Selling the brand through Master Franchising both locally and overseas• Provide service training for overseas franchise team• Minimize wastage and enhancing sales performance
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F&B Operations ManagerEighteen Chefs Pte. Ltd Oct 2007 - Aug 2010SingaporeTo oversee the food services operation from a business point of view. The main functions of this position are increasing sales and profitability, ensuring operational costs is in line with budgetary guidelines and ensuring company standards are being met. The Food & Beverage Director enforces compliance with all state and local regulatory bodies.Responsibilities:• Oversees the overall F&B operations and revenue performance of all restaurant outlets.• Engage with Marketing to implement Advertising & Promotion strategies to drive sales and customer count to increase profitability of outlets.• Manage day-to-day operations and full P&L responsibility.• Able to generate and analyse relevant reports to maintain business operations and financial health.• Provide training and welfare for operational staff.• Manage stock inventory and sales report.• Ensure smooth operations to good customer satisfaction.• Responsible for the start-up Eighteen Chefs’ 3 outlets.• Application of licences, i.e., Halal, NEA, Entertainment.Able to operate and program the POS system and conduct relevant training for the staffs.• Work closely with the Executive Chef for new promotions and menu planning.• Responsible for all F&B staffs to provide quality food, beverage and service.• HR issues such as interviewing, hiring, payroll, salary decisions/promotions/performance review, disciplinary issues, and termination of staff.• Prepares and conducts school events conducted in the outlets.• Monitoring of budgets and facilitation of monthly meetings with department heads and committees to present/discuss F&B related issues such as member relations, business development, budgets, and improvements to menus or functions.• Excellent management/supervisory skills to deal with 60+ employees.
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Crew CommanderSingapore Police Force Aug 1998 - Sep 2007SingaporeTrained to prevent and detect crime within Singapore Territorial Waters.Participated with local as well as foreign governmental bodies to keep up with current security affairs.Responsibilities:• Protect life and property at sea.• Prevent intrusion of illegal immigrants into Singapore.• Render necessary services to other governmental bodies, e.g., Customs, Navy• Delegate job responsibilities accordingly to other crewmembers.• Physically and mentally fit so as to be able to handle and make immediate decisions when a situation arises.• Generate daily supervisory reports on the crew and boat.▪ Highly trained and skilled in weapon and boat handling as well as radar devices, night vision devices, electro-optics, etc.• Impart seamanship knowledge and conduct regular revisions with fellow subordinates.
M.J. Yahya Education Details
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Electronics,Computers & Communication Engineering -
Temasek Secondary School5 Credits, 1 Distinction
Frequently Asked Questions about M.J. Yahya
What company does M.J. Yahya work for?
M.J. Yahya works for Rsi Training Centre
What is M.J. Yahya's role at the current company?
M.J. Yahya's current role is Empowering Growth Through Lifelong Learning.
What schools did M.J. Yahya attend?
M.J. Yahya attended Singapore Polytechnic, Temasek Secondary School.
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M.J. Yahya
Singapore
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