Dynamic, customer obsessed, hardworking people leader with 8+ years of experience in IT environment, accustomed to handling escalations for key customers as an SME, managing IT projects, and supporting various engineering departments with IT tools and applications. Worked with Australia's fortune 100 company's key clients to ensure project goals met within scope and budget. Bringing forth a motivated attitude with ability to establish strong and productive relationships with peers. I'm dedicated, extremely motivated to constantly develop my skills and grow professionally.
Jamim
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CsmJamim Aug 2020 - PresentSydney, New South Wales, AustraliaSaaS Application & System support | Customer Esculation | ITSM
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Technical Team LeadTechfront Oct 2019 - Aug 2020Sydney, New South Wales, AustraliaCustomer Escalation | Team Management | KPI Management -
Senior Support CoordinatorTechfront Oct 2017 - Oct 2019Sydney, New South Wales, AustraliaNOC Operational Support | Client onboarding | Service Desk Management | Customer Esculation -
Customer Support RepresentativeTechfront Oct 2016 - Oct 2017Sydney, New South Wales, AustraliaNOC Level 1 Support | Customer call triage | Part of APAC HQ Team -
Customer Support RepresentativeMic Technologies Australia Pty. Ltd. Jun 2015 - Oct 2016Sydney, New South Wales, AustraliaCustomer Support | Project Management
Mithun K Education Details
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Computer Science -
Computer/Information Technology Administration And Management
Frequently Asked Questions about Mithun K
What company does Mithun K work for?
Mithun K works for Jamim
What is Mithun K's role at the current company?
Mithun K's current role is CSM @ JAMIM | SaaS, ITIL, Azure, Jira.
What schools did Mithun K attend?
Mithun K attended University Of Technology, Sydney, Jntu Anantapur.
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