Michael Kansky

Michael Kansky Email and Phone Number

Co-Founder @ AEO Content, Inc
Philadelphia, PA, US
Michael Kansky's Location
Quakertown, Pennsylvania, United States, United States
Michael Kansky's Contact Details

Michael Kansky personal email

n/a

Michael Kansky phone numbers

About Michael Kansky

Customer service and CX advocate.It really rubs me the wrong way when I encounter subpar customer service. When I sit on hold for more than a minute. When I am being transferred from department to department only to be asked the same questions over and over again.When I founded LiveHelpNow, customer service SaaS, I made it its focus to combat bad customer service hence why all of its features are designed to help CSRs in providing the best customer service possible, eliminate wait and analyze call center performance in real time to be able to mitigate instantaneously.This wasn't enough. As customers were still being neglected either due to poor CSR working environment, complicated technical support, high call center turnover.That is when I founded HelpSquad, allowing companies to outsource customer service to a professionally ran US Based call center, to be able to provide 5 star, 24/7/365 support to their customers.In 2019, I co-founded Big Mouth Survey, allowing brick and mortar businesses to track customer satisfaction as they leave the store and compare performance to other similar businesses in the area.I pledge to work every day to make sure companies understand the importance of great customer service, importance of making relationships with customers so they are not just account # 12345 or #123456 and rather "Mr. Smith, thank you for being a long time customer, my name is Anna, how can I help today?".Co-founded Big Mouth Survey, LLC (http://www.bigmouthsurvey.com)Founded HelpSquad, LLC (http://www.helpsquad.com) in 2014Founded LiveHelpNow, LLC (http://www.livehelpnow.net) in 2003

Michael Kansky's Current Company Details
AEO Content, Inc

Aeo Content, Inc

View
Co-Founder
Philadelphia, PA, US
Michael Kansky Work Experience Details
  • Aeo Content, Inc
    Co-Founder
    Aeo Content, Inc
    Philadelphia, Pa, Us
  • Livehelpnow
    Founder & Cto
    Livehelpnow Jan 2003 - Present
    Hatboro, Pa, Us
    Help Desk Software SaaS
  • Helpsquad
    Founder & Ceo
    Helpsquad Jan 2015 - Present
    Hatboro, Pa, Us
    Did you know that when a potential customer visits your website, you have less than 9 seconds to get their attention? Do you think having round-the-clock, live chat support on your website can help engage visitors and get you more leads? Let HelpSquad agents keep Live Chat, Two-Way text and Social Media online and always ready to respond to your prospects and customers 24/7/365
  • Big Mouth Survey
    Co-Founder And Cmo
    Big Mouth Survey Mar 2019 - Present
    Quakertown, Pennsylvania, Us
  • Landmark
    Student
    Landmark 2013 - 2013
    Us
  • Law School Admission Council
    Consultant
    Law School Admission Council Feb 2001 - Nov 2010
  • Law School Admission Council
    Consultant
    Law School Admission Council 2005 - 2010
  • Law School Admission Council
    Consultant
    Law School Admission Council 2005 - 2010
  • Sungard
    Consultant
    Sungard 2003 - 2005
    Wayne, Pa, Us
  • Asi Business Solutions
    System Engineer
    Asi Business Solutions 2001 - 2003
  • Asi Businss Solutions
    Programmer
    Asi Businss Solutions 2000 - 2002

Michael Kansky Skills

Web Development Sql Business Development Strategy E Commerce Integration Php Consulting Javascript Microsoft Sql Server Entrepreneurship Start Ups Css Software Development .net Web Applications Apache Seo Asp.net Marketing Online Marketing Jquery Sem Product Strategies Investments Start Up Projects Search Engine Marketing

Michael Kansky Education Details

  • National Technical University Of Ukraine 'Kyiv Polytechnic Institute'​
    National Technical University Of Ukraine 'Kyiv Polytechnic Institute'​
    Computer Science

Frequently Asked Questions about Michael Kansky

What company does Michael Kansky work for?

Michael Kansky works for Aeo Content, Inc

What is Michael Kansky's role at the current company?

Michael Kansky's current role is Co-Founder.

What is Michael Kansky's email address?

Michael Kansky's email address is mk****@****now.com

What is Michael Kansky's direct phone number?

Michael Kansky's direct phone number is +126725*****

What schools did Michael Kansky attend?

Michael Kansky attended National Technical University Of Ukraine 'kyiv Polytechnic Institute'​.

What are some of Michael Kansky's interests?

Michael Kansky has interest in Children, Education, Poverty Alleviation, Science And Technology, Health.

What skills is Michael Kansky known for?

Michael Kansky has skills like Web Development, Sql, Business Development, Strategy, E Commerce, Integration, Php, Consulting, Javascript, Microsoft Sql Server, Entrepreneurship, Start Ups.

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