Responsible for the development and implementation of Enterprise Risk Management and dissemination of Business Continuity programs at Turk Telekom Group.Keywords: Enterprise Risk Management, ISO 31000, COSO, Operational Risk Management, Internal Control, eTOM, ITIL, COBIT, Business Continuity Management, ISO 22301, Information Security, ISO 27001

Business Continuity Management (BCM) is a cross-functional and holistic management process that provides a framework for building organizational resilience.Murat led company-wide efforts for the foundation and successful certification of the BCM program against ISO 22301.● Review and assess organization in terms of:o All the activities undertaken by the organization that would impact the organization the most,o Key value-creating products and services and their dependencies, including technology infrastructure, vendor management o Risks related to the resilience of the company’s operating model● Identify measures that can be put in place to reduce the chances of critical technology services being disrupted,● Identify and implement strategies to enable these activities to be recovered before the impact of their disruption becomes intolerable.

Revenue assurance (RA) is the use of data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand. Cross-functional nature of the activities sharpened variety of skills required and understanding business cases used by Finance, IT, Marketing, Sales, Regulation and Customer Care.Keywords: Revenue Assurance, Revenue Sharing, Rating and Billing Verification, Dealer Commissions Management, Campaign Management, Business Risk Assessment, Enterprise Risk Management, Business Intelligence, eTOM

R&D Engineer for telecommunications software development and customization. Keywords: Software Development Methodology, Requirements Analysis, Software Design and Development, Java Enterprise Edition, EJB, JMS, JAXB, JBoss. Revenue Assurance, Revenue Management.

Compulsory Military Service at Turkish Armed Forces, Northern Cyprus

As a Solution Integration Engineer, Murat took part in international as well as local telecommunications projects in Ericsson operating countries. He worked for Turkcell and Avea Istabul offices and visited Sweden, Spain, Israel, Azerbaijan and Egypt. Keywords: Charging, Revenue Management, Mediation, Provisioning, Software Development and Customization, Solution Design, Systems Integration

Property and Casualty Insurance Solution, a comprehensive and integrated software to the insurance business. Murat took part in design, development and testing phases of Finance Module of the software prepared for Yapı Kredi, working as a consultant at customer’s premises.Keywords: Software Design and Development, Java Enterprise Edition, JSF, ADF, Oracle, Hibernate

Software Engineer for the design, development of an e-sourcing / e-procurement solution: a web-based, on-demand platform designed to support buying and sourcing cycle of enterprises.The experience introduced Murat to the entrepreneurial mindset and provided necessary skills to build a scalable technology startup.Keywords: Business Analysis, Software Design, Java Enterprise Edition, PostgreSQL, SQL, AJAX, Linux