Michael Karampalas Email & Phone Number
@gitlab.com
2 phones found area 888 and 781
LinkedIn matched
Who is Michael Karampalas? Overview
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Michael Karampalas is listed as Head of Operations at Steady, a with 9 employees, based in Greater Boston, United States. AeroLeads shows a work email signal at gitlab.com, phone signal with area code 888, 781, and a matched LinkedIn profile for Michael Karampalas.
Michael Karampalas previously worked as Head of Success at Steady and Head of Success at Status Hero. Michael Karampalas studied at University Of Massachusetts Amherst.
Email format at Steady
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AeroLeads found 1 current-domain work email signal for Michael Karampalas. Compare company email patterns before reaching out.
About Michael Karampalas
Michael Karampalas is a Head of Operations at Steady. He possess expertise in saas, product management, email marketing, scrum, user experience and 31 more skills. Colleagues describe him as "Mike is a great colleague and team player. He is efficient and organized. This allows him to keep on task and stay focused therefore he delivers great results. Mike listens effectively and always asks the right questions, which allows him to understand the needs of a project and deliver the expected result the first time.", "Mike is a consistent performer, who repeatedly delivers work of the highest quality. He is a solid team player who is highly respected by his peers, managers, and stakeholders. He welcomes new opportunities and responsibilities, and has demonstrated the ability to rapidly coming up to speed in new domain areas.", and "Mike is always on top of things. He is very business savvy and understands instinctively how to improve a product and add features and functionality. Mike is very intelligent and is especially good at communicating with any group, whether it's developers, customers, or internal users. Mike really is a joy to work with."
Listed skills include Saas, Product Management, Email Marketing, Scrum, and 32 others.
Michael Karampalas's current company
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Michael Karampalas work experience
A career timeline built from the work history available for this profile.
Head Of Success
Multiple Hat-Wearer
Status Hero is a work communication tool that turns agile-style check-ins and project management data into concise, insightful reports.
Principal Product Manager, Growth
Director Of Product Management
Director Of Product Discovery
Product Manager
Responsible for managing Email Marketing product used by over 500,000 small business, B2B, B2C, and Non Profit customers.
Associate Product Manager
Responsible for internal applications used by Support, Sales, Partners, and Marketing.Worked with stakeholders from multiple internal teams to collect, define, and prioritize changes and features for all of Constant Contact's internal applications.Worked with Labs team to release Constant Contact's iPhone app. Worked with WebServices team on plug-ins for Outlook, Outlook Express, Salesforce, ACT!, and QuickBooks. Coordinated with outsourced teams in Pakistan and Romania for development and testing of plug-ins.
Product Specialist
Worked closely with Product Managers to collect, define, and refine user requirements. Developed use cases outlining customer facing features and worked with Engineering teams throughout the course of development in order to ensure all requirements were met. Communicated changes to cross-functional team of Support, Marketing, Sales, and Training to ensure proper internal training, marketing communications, and customer facing FAQs.
Tier 2 Support Supervisor
Supervised team of 12 Tier 2 representatives. Responsible for scheduling and ensuring proper coverage.Implemented quality program to ensure Tier 2 was providing proper coaching and techinical answers to Tier 1 representatives.Created a chat testing program to determine which representatives are suitable for customer chat.Worked closely with Product Strategy and Engineering in regards to customer escalated defects. Ran a weekly meeting with cross-functional members from QA, Engineering, Product Strategy, and Program Management to escalate important customer defects and ensure timely resolution.
Tier 2 Representative
Responsible for handling escalated technical issues for customers in a timely and professional manner.Trusted to coach and assist lower level Support representatives with technical issues.
Tier 1 Representative
Responsible for assisting customers with a variety of problems/concerns in a timely and professional manner.Trusted to provide accurate technical information in a manner that is easy to learn and comprehend.
Michael Karampalas education
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University Of Massachusetts Amherst
Frequently asked questions about Michael Karampalas
Quick answers generated from the profile data available on this page.
What company does Michael Karampalas work for?
Michael Karampalas works for Steady.
What is Michael Karampalas's role at Steady?
Michael Karampalas is listed as Head of Operations at Steady.
What is Michael Karampalas's email address?
AeroLeads has found 1 work email signal at @gitlab.com for Michael Karampalas at Steady.
What is Michael Karampalas's phone number?
AeroLeads has found 2 phone signal(s) with area code 888, 781 for Michael Karampalas at Steady.
Where is Michael Karampalas based?
Michael Karampalas is based in Greater Boston, United States while working with Steady.
What companies has Michael Karampalas worked for?
Michael Karampalas has worked for Steady, Status Hero, Gitlab Inc., Buildium, and Constant Contact.
How can I contact Michael Karampalas?
You can use AeroLeads to view verified contact signals for Michael Karampalas at Steady, including work email, phone, and LinkedIn data when available.
What schools did Michael Karampalas attend?
Michael Karampalas studied at University Of Massachusetts Amherst.
What skills is Michael Karampalas known for?
Michael Karampalas is listed with skills including Saas, Product Management, Email Marketing, Scrum, User Experience, Salesforce.Com, Agile Methodologies, and Cross Functional Team Leadership.
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