*Kaiser Permanente, formerly Group Health Cooperative. Represented the Kaiser Permanente Washington brand to consumers and helped manage the organization’s social media presence on multiple platforms. Monitored and managed social media conversations and interacted directly with consumers to resolve issues by documenting them and notifying the appropriate teams within the organization. Additionally, I have harnessed the ability to understand the customer point of view while recognizing and promoting an organization’s policies and guidelines.

As Strategies360’s social media lead, Molly channeled her love for connecting with others to help execute online strategies for the firm’s clients. She firmly believes that the real currency in social media is trust and quality content.Expertly navigating Facebook, Twitter and other online communities, Molly was the cornerstone of the Strategies360 social media practice, executing integrated messaging projects for existing and new clients.

Responsible for all media relations including acting as a spokesperson for the Steamboat Chamber and the resort community, developing and implementing PR plans, press kits, press releases, hosting media, maintaining media database, responding to media requests and crisis communications. Attends and participates with the Routt County Public Information Officers community organization. Manages and acts as the community contact for the Yampa Valley Film Board.