• Operationally support multiple areas of the business including Marketing, Digital Creative, Amazon, Merchandising, Planning, Sourcing, and Design.• Provide company deliverables to the CEO, President, and C-level executives.• Lead cross-functional projects across Marketing, Digital Creative, Amazon, and IT to support the Amazon business.• Developed project plans and enforced timelines to ensure projects launched on time across Ecom, Email, and other Digital channels for four private label brands.• Develop and implement operational policies and procedures to enhance workflow and productivity across cross functional teams, including Merchandising, Planning, Logistics, Finance, and IT.• Successfully implemented Global Edit and launched a new process to support photography onboarding across Photography, Retouching, Ecom, Merchandising, and Brand teams.• Support company calendars that drive the produce development schedule for each season.• Partnered with Legal, Finance, Procurement, Dev, Creative, and Marketing to launch four CashStar eGift Card sites for four private label brands.• Managed department websites to support team collaboration, communication, facilitated file management, and ensured cross-functional alignment on all projects.

• Project manager and operations lead for Loyalty and Gift Card projects.• Designed project plans for seasonal omnichannel promotions across Email, Brand, Ecom, and Retail channels.• Managed the Gift Card budget with the FP&L team. • Established formal reporting to measure Loyalty and Gift Card promotional performance.• Partnered with IT to onboard CashStar to the TCP gift card ecosystem.

• Supported the development of Business Case briefing process for digital creative requests.• Launched key promotional strategies that drove top line sales and positive margin increases for the Toys & Games, Gifts, and Textbooks categories on BN.com.• Managed the cross functional digital marketing calendar.

• Supported B&N digital campaign launches• Managed go-to-market programs, launch plans and digital strategy for company initiatives including store events• Partnered with creative teams to develop marketing assets for NOOK promotions and launches

• Supported the NOOK and BN.com partnership program operations by managing partner relationships and collaborating with creative for digital ad asset creation.• Launched partnership promotions for company initiatives with partners including Six Flags, TV Land, and Disney.• Submitted job briefs to Creative for assets in Email, Digital Marketing channels, Social channels, Digital Signage in B&N stores, and partnership websites.