Mary Kate Burnes Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

As a Relationship Specialist, I independently manage exception/accommodations requests, complex situations, and escalated service concerns on a broad range of cross-functional operational issues. By building and maintaining strong relationships with partners across various departments, I aim to successfully resolve cases and influence business results to.

Greater Minneapolis-St. Paul Area

As a member of the A-List team, I provided prompt, professional and accurate responses to telephone inquiries from registered representatives, contract owners, financial professionals, and distributors. On a daily basis, I handled dozens of calls on Variable and Fixed Annuity product features and performance, as well as submitting contract changes.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

As a Membership Representative, I served as the first point of contact between Nielsen and households that had been selected for participation in the TV ratings. While traveling across much of Minnesota and Wisconsin, I met hundreds of households, and welcomed dozens of families to the TV panel via in-home introductions and interviews.* Recruited over 150.

Greater Minneapolis-St. Paul Area

Immediately after graduation, I transitioned into this full-time position which doubled as a major role behind the scenes of the 35th Annual Minneapolis St. Paul International Film Festival. My responsibilities largely focused on consumer relations, digital media, and outreach. * Main point of contact between organization and CRM database of 1200+.

Greater Minneapolis-St. Paul Area

My first foray into the world of marketing and advertising, which developed into a longstanding position that provided numerous skills and areas of opportunity.* Handled in-office ticketing and membership requests for 85,000+ year-round attendees* Content contributor for all digital platforms (Facebook, Twitter, Instagram, etc.)* Oversaw Facebook follower.

Greater Los Angeles Area

A long-shot application provided this amazing internship opportunity with the Television Academy Foundation, which selects just 50 interns from across the US each year for an 8-week intensive in various entertainment fields in Los Angeles. My internship run was spent at Ryan Seacrest Productions, where I took a two-month dive into the realm of digital.

Greater Los Angeles Area

Through my internship with the Television Academy Foundation, I was placed for two months with the talented digital team at Ryan Seacrest Productions to focus on content creation and digital communication.* One of three editors crafting blog and social content for On Air With Ryan Seacrest* Contributed over 100 WordPress articles, driving an average of.

London, United Kingdom

This three-month internship at Quintessentially's digital marketing branch, Q Digital, broadened my knowledge of the digital end of building brands, and doubled as my first experiences on both the international and corporate perspective of building brands. * Developed prospect lists of potential international clients and media placements * Conducted.

Greater Chicago Area

My chance to work in the agency end of marketing, and also dig a bit more into the technology of the advertising business. Working under Jim Wright and his crazy-talented team, I developed a slew of tech-related skills while observing what it's like to be a part of a wider group of dedicated marketers.* QC tested numerous websites in development for.

Stillwater, MN

I expanded on my management experience in this position, as I was expected to consistently run a staff of up to five other people on a day-to-day basis.* Pushed Stillwater store to obtain third highest gift card sales percentage in region* Managed store and staff of 4 – 6 people, ensuring exemplary guest service standards* Responsible for weekly store.

Stillwater, MN

Building off my prior customer service experience, this job gave me a chance to work in a more self-managed environment. Though short, the position gave me the chance to adapt to a fast-paced work environment, and pushed me to properly manage my schedule in order to accomplish a wide array of goals in a limited amount of time.

Stillwater, MN

Provided my introduction into the world of customer service. Beyond serving coffee, I learned how to interact with customers and build consumer relationships. It also gave me my first chance at team management, and balancing individual personalities in the interest of my employer.* Spearheaded staff incentive efforts to ensure achievement of product sales.

Master Of Business Administration - Mba, 4.00 Gpa

Bachelor'S Degree, Advertising/Strategic Communications & Studies In Cinema And Media Culture, 3.94 Gpa

Activities and Societies: Ad Club, College of Liberal Arts Dean’s ListAlways one to jump at a challenge, I chose to go after a double.

News/Editorial, 3.93 Gpa

My first shot at college life. Generally successful, and I loved the atmosphere. However, terminal health issues affecting both my parents.

Education record