● Acted as a strategic partner to my CIO and CTO clients, supporting them to achieve their most critical priorities ● Retained a portfolio of international clients generating over $400,000 of company revenue annually ● Assessed clients’ IT & Digital projects, understanding their key objectives, challenges, risks and resources, to align appropriate support from Gartner’s analysts and library of research ● Managed concurrent, tailored client support across diverse projects, for multiple clients simultaneously, ensuring timely and effective assistance ● Coordinated internal analyst teams to ensure delivery of tailored, high quality advice and direction for client projects ● Created value plans for the delivery of long- term client engagements ● Liaised with potential new clients to uncover their challenges and align Gartner’s capabilities ● Maintained strong relationships with existing clients, understanding their evolving challenges, to expand the scope of Gartner support where appropriate ● Collaborated cross-functionally with internal finance and legal departments to develop intricate financial proposals

● Specialised in supporting clients in the Financial Services sector● Learned company best-practice process for client service delivery● Executed sales campaigns to obtain new business meetings with potential clients● Participated in meetings at all stages of the sales cycle● Researched clients and prospects through analysis of annual reports and company media to prepare team members for engagements