Michael Kemmerer, Pmp Email & Phone Number

As an IT Consultant, I leverage my extensive experience in IT leadership and my expertise in Learning Management Systems (LMS), Association Management Systems (AMS), and Customer Relationship Management (CRM) to help small to mid-sized businesses navigate their IT challenges and achieve their goals. I specialize in understanding business needs, managing.

Silver Spring, MD

Provide guidance on enterprise-wide procurement decisions related to software, hardware, mobility, and telecommunications. Manage IT consultants, contracts and services to ensure IPM’s technology needs and objectives are met. Review reports and contracts for compliance and performance of expectations and guarantees. Implement and create IT policies and.

Chevy Chase, MD

• Re-engineered Tech Support technologies being used at the Ashburn and Chevy Chase location
• Developed and instituted the team's mission statement and established standardized support processes and escalation procedureso Implemented SCCM as the primary imaging and patching tool to be used across HHMI by.
• Improved processes by implementing a standard system lifecycle, streamline processes across the institute, and re-define asset management
• Developed team members through mentoring, goal setting, creating career plans, exposing them to projects and cross team mentoring, challenged to think outside of the box, and empowered to make decisions
• Worked with users and development teams to achieve technical solutions to business challenges during a newly implemented work from home program.
• Developed and executed half million-dollar Windows 10 migration project by creating a project plan, timeline, hiring temporary supporting staff for ~1,000 systems

Bachelor'S Degree, Management Information Systems, General

Certificate Of Professional Development, Organizational Leadership

Achieved a Certificate of Professional Development for the Executive Education program.