• E-Newsletter Managing Editor: Serves as the managing editor of the Association's weekly e-newsletter with a distribution of more than 58,000 and a unique open rate of 51.2%. Writes content, collects submissions, formats and organizes content, and edits all submissions. Obtains approval from subject-matter experts and Legal. Works with web developer on layout and design. Reviews and approves final proof. Manages editorial calendar. Studies analytics. Produces breaking news messages as needed.• Magazine digital editor: Writes teaser text for email distribution of ALPA's monthly magazine. Converts print text to digital copy.• Supports the website team in the creation and maintenance of Association websites by providing insight on content organization and target audiences, in addition to editing. • Reviews and edits copy on ALPA's website using Sitecore.• Provides feedback to digital designers and developers to improve user experience of websites, apps, and other products.• Strategizes cross promotion of content from ALPA's various publications and resources.• Edits and writes strategic communications for internal and external publication for a wide range of audiences.• Maintains the ALPA brand through review of messaging and graphics.• Publications Editor and Creative Coordinator: Edits a large volume of print and digital materials. After editing/writing content, provides creative direction and works with graphic artists to review proofs until print-ready. Products include magazine-format newsletters, e-newsletters, mass mailings, postcards, posters, flyers, advertisements, testimony, meeting materials, press releases, email, meeting minutes/notices, etc. • Serves as liaison between Communications Department and other ALPA departments to provide creative support for advertising materials for member resources, programs, and events.• Manages special projects as assigned, with emphasis on improvements to internal operations.

• Edits and writes strategic communications for internal and external publication for a wide range of audiences.• Maintains the ALPA brand through review of messaging and graphics.• Publications Editor and Creative Coordinator: Edits a large volume of print and digital materials. After editing/writing content, provides creative direction and works with graphic artists to review proofs until print-ready. Products include magazine-format newsletters, e-newsletters, mass mailings, postcards, posters, flyers, advertisements, testimony, meeting materials, press releases, email, meeting minutes/notices, etc. • E-Newsletter Managing Editor: Serves as the managing editor of the Association's weekly e-newsletter with a distribution of more than 53,000 and a unique open rate of 51.2%. Writes content, collects submissions, formats and organizes content, and edits all submissions. Obtains approval from subject-matter experts and Legal. Works with web developer on layout and design. Reviews and approves final proof. Manages editorial calendar. Studies analytics. • Serves as liaison between Communications Department and Member Insurance Department providing creative support for advertising insurance plans to members.• Manages special projects as assigned, with emphasis on improvements to internal operations.

• Provided administrative support including light budget management to executive director and other senior staff at busy trade association.• Writer/Editor and Project Manager: -Wrote/edited high volume of materials including newsletters, emails, membership dues letters, and correspondence with government regulators. -Managed production of the department Annual Report. Set deadlines and supervised senior staff. Proofread and updated content. Worked with Communications Department on design. -Conducted yearly member satisfaction surveys of eight committees and five newsletters. Analyzed data. Wrote and submitted a technical report of findings to executive vice president.• Membership Coordinator: Managed and organized the membership of the ABA Securities Association (a separately-chartered affiliate of ABA whose Board of Directors is composed of executives from 22 of the top 50 financial institutions in the country). Responded to internal and external inquiries. Prepared and mailed membership dues letters and tracked dues payments.• Meeting Planner: Scheduled and planned Board of Directors and other committee meetings and calls. Managed all logistics including registration, scheduling guest speakers, and vendor contracts.• Web Administrator: Works independently to create/update pages on the company website.• Administrator of Trust Network (online community for trust professionals): Responded to membership requests and other inquiries.

Provided administrative support to senior government affairs staff at busy trade association. Served as web administrator for the department. Was promoted to manager, administration (see above).

Provided administrative support to the airline during bankruptcy, mostly providing support with record consolidation; generated reports of pilot training records to save and print for official airline records; organized official records and documents in company database; performed other general office assistant duties.