•Managed a 110+ person sales team across the US responsible for $3B+ in revenue.•Drove 152% YoY revenue growth through business transformation and cloud adoption strategy from $1.2B to over $3B across North America.•Consistently exceeded annual sales quotas by developing high-performing teams and sales talent with over 100% quota attainment.•Built partnerships with key global strategic accounts, crafting innovative cloud solutions that delivered 38% average profitability improvements.•Directed sales processes, operations, and Go-To-Market strategy across diverse cultural environments.•Global expertise areas: multi-country sales engagement, virtual team enablement, international business negotiations, Global strategic account management, Cross-cultural sales training and coaching.

•Managed a globally dispersed team of 15+ account directors and sales specialists responsible for $50M in recurring cloud subscription revenue across Europe, Asia and the Americas.•Renegotiated multi-year contracts with top strategic accounts in USA, Australia, and UAE by profiling regional customer needs, securing additional $15M in guaranteed contract value.•Established new emerging markets cloud revenue stream generating over $5M annually; directed onshore/offshore delivery from regional sales centers to localized customers.•Created Global Strategic Account Management Forum bringing together virtual cross-functional sales teams across 4 continents to share best practices and drive adoption of highly repeatable sales methodologies.•Revitalized global customer engagement strategies and account management processes resulting in $20M+ additional revenue and 20% annual recurring revenue growth from overseas territories.•Established first analytics-driven customer success program creating unified view into customer lifecycle; enabled proactive customer renewal conversations driving 95% global retention rate.

·Drove $50M in net new global cloud infrastructure revenue by rebuilding executive relationships with estranged strategic Fortune 500 accounts in Europe and North America.·Managed globally dispersed project teams across 5 countries tasked with revamping regional product offerings and orchestrating targeted sales campaigns boosting customer loyalty scores 22%.·Established customer success program utilizing analytics to lower support costs and increase retention.·Exceeded annual recurring revenue targets by 20%+ directing integrated global marketing and sales efforts focused on expanding wallet share through cross-sell and upsell motions.·Led workshops on emerging technologies like AI and ML for strategic accounts; secured $15M multi-year contracts for new smart analytics SaaS platform.

•Managed relationships with global nonprofit organizations to drive annual mobile fundraising through personalized regional cloud campaigns.•Ensured compliant mobile messaging and payment programs by conducting virtual workshops with strategic accounts on latest data privacy regulations.•Assembled and led globally dispersed cross-functional teams spanning marketing, engineering, and creative services to deliver regionally-tailored cloud solutions increasing donor participation by over 20%.•Established nonprofit cloud center of excellence to share multichannel outreach best practices across regions boosting efficiency of fundraising initiatives.

•Directed revenue portfolio and virtual client delivery teams spanning 3 countries via advanced analytics and AI to create award-winning personalized campaigns and deliver 123% of revenue goal.•Standardized KPIs and enhanced training for account management staff in Americas, EMEA & APAC on global business communications and cross-cultural negotiations; customer satisfaction improved each quarter.•Streamlined global lead to contract workflows with Salesforce automation and customized regional payment tools; lowered acquisition costs & increased contract acceptance rate.•Negotiated global preferred vendor agreements with 4 top solution partners across 5 countries lowering costs 22%; passed savings to develop new products.

•Built a global solution engineering organization spanning North America, Europe, and Asia Pacific •Defined standardized methodologies and reusable assets adopted by 20+ globally dispersed pre-sales engineers to demonstrate technical value propositions with 63% shorter sales cycles. •Established first worldwide solution engineering enablement program covering Mobile Marketing and other emerging technologies; reduced engineer ramp time from 90 days to 30 days. •Directed creation of 14 solution architects with cross-functional regional teams to rapidly support key global industry verticals including finance, healthcare, retail, and manufacturing.

•Managed $300M global key accounts portfolio and high-performance virtual team of 13 account directors to drive cloud solution adoption and 120% sales growth in 15 months from $250K to $32M monthly revenue.•Implemented analytics-based workflows and conducted individualized sales and technology training tailored to team members with no industry experience.•Led quarterly global customer advisory panels to continually enhance platform capabilities per unique market needs across the globe.

•Drove $4M in software sales through first year by engaging with key decision makers.•Built and led multifunctional virtual teams spanning US to support sales pursuits and proof-of-concept projects enabling $5M in additional revenue from largest strategic customer.•Designed and delivered technical training program to 100+ colleagues that improved deal pursuit effectiveness by 45% across Americas region.•Recognized as top global performer for exceeding $4M regional quota as rookie while balancing complex customer priorities across diverse markets.•Early career excellence demonstrated ability to deliver complex software sales pursuits across virtual team environments.