Michigan Keyana Griffiths Email & Phone Number

Toronto, Ontario, Canada

- Performing floor recovery, visual merchandising, & related sales support tasks- Reorganizing stalk, keeping inventory & maintaining counter flow- Reporting to managers via email with weekly & monthly updates, maintaining flow of communication- Communicating with clients through via phone/online methods regarding sales events, follow-ups, etc- Delivering extraordinary service to all clients as well updated client file/record for future reference- Researching different demographics, market trends & other popular related items- Achieving high levels of customer service & established relationships with other beauty advisors from other brands to help reach store & personal sales goals- Completed clients purchases eloquently; specifically creating aesthetically pleasing gift arrangements

Brampton, On

Verify client's identification in order to verify age requirements for alcohol purchases. Serve wine, bottled or draft beer, liquor,& mixed drinks. Clean bar & work area,& stock bar with remaining needed items & products Greet clients, collect payments for beverages, food orders & products, & then balancing cash receipts at end of each shift. Arrange bottles & glasses to create attractive displays. Calculate multiple/split tabs & collect & process payments with the POS. Monitor clients intake & prohibit sale of alcohol to intoxicated guests. Trained 10 new staff members in addition to performing my regular duties Memorizing over 50 menu items & countless ingredients, even when there are changesGained an exceptional memory for both customers & their orders Provide attentive service without interrupting guests' meals Prompt & silent beverage refills Always polite, gracious no matter what the customer requests Gained strong communication skills that allowed good connection with kitchen which led to clear, accurate delivery of orders and updated knowledge of recommendations & menu changes Ensure that side work is maintained throughout shift & is well stocked for the next shift/day Genuine helpfulness which translates to strong team player abilities

Toronto

Greeted all walk in guests & maintained client relationships Lifting, organizing, & unpackaging boxes from shipments Accounting for all inventory in the computer system as well as creating hard copy documents to keep on file within the store Setting up new systems in order to increase productivity of the overall store Staged & restocked showcase displays Setting up of the mannequins Creating team & store quotas based on inventory in order to achieve store sales goals Making sure store matches updated floor plans, based on time of the month or promotion Making sure stage clothes are displayed in the mandatory sizes, as well as steamed or folded made to look crisp & clean Made sure to wipe, dust, sweep, vacuum & tidy as a habit in order to keep the store clean Consistently calculating discounts & totals, considering different sales & promotions @ the cash registerHelping clients find better options for their needs, budgets & specific events by going the extra mile to ensure their needs are met Steamed clothing for displays Appointed to stage and restock gandulas as well as showcase displays

Brampton, Ontario, Canada

- Assisted clients with retail products, personal beauty concerns & @ home hair styling- Personal styling for events - Identified specific hair colours & textures in order to personally match hair extensions to 100+ clients hair; earning me a special employee reward & in store title of colour master- Acquired new clientele as well as retained clients due to my communication, advisory skills & product/ingredient knowledge - Performed client consultations to determine skincare concerns- Delivered excellent customer service bonuses by providing facials & mini make-overs for purchasers- Created customized samples & testers of products for clients, always resulting in client retention- Order picking & reshipping products

Brampton

Preparing food in bags with the right utensils as well as some special requestsMaking coffees & other drinks in the McCafe sectionManaging the fry stationTaking orders, & simultaneously managing the cash register in a fast orderly mannerHelping customers with specifications such as allergies, diets, budgets, concerns & issues which I used customer resolution skills to solveRemembering to complete secondary duties such as mopping, sweeping, cleaning tables, emptying garbage, cleaning spills, refilling condiments & etc

Brampton

- Clerical/operational tasks such as scheduling, inventory, filing, contacting clients & designing posters- Offered personal shampoos & scalp massages involving aromatherapy - Excelled at heat styling with blow-dryers, straighteners, curlers & more- Performed multiple hair/skin services including cuts, facials & mini make-overs- Worked with extensions alone/to enhance up-dos & other styles including chemical treatments- Applied beauty treatments/processes, keeping up exceptional customer service & following protocol at all times- Performed chemical services such as colour, relaxer, & perm- Enhanced employee/client relations with personal touches, exceeding at client acquisition/retention

Diploma Of Education, Hair Styling/Stylist And Hair Design

Cosmetology/Cosmetologist, General

Activities and Societies: Online Social School GroupsI covered many aspects of the cosmetic business industry, from practical & corrective.