► Acting as a focal point to executive director as being a part of the policy support team to collect and disseminate any required data to other departments► Participating as a member in the fundraising committee to communicate with donors, NGOs and stakeholders to find convenient grants, tenders besides validating existing opportunities and writing concept notes as well as technical proposals.► Keeping up to date with social, political and economic developments, and offer briefings about contemporary updates.► Receiving external ad-hocks by dealing with the governmental and NGOs stakeholders.► Providing advice to senior managers, stakeholders and decision makers.► Supporting or coordinate meetings, conferences or debates, sometimes including diary management.► Writing briefings, reports, and speeches besides delivering of oral briefings and presentations.► Managing and tracking the delivery of political or organizational priorities.Writing and monitor communications to ensure consistency and accuracy. Scanning and validation of potential fundraising opportunities and dissemination of these opportunities to concerned departments.► Mapping the donors and development ecosystems in Egypt and participating contuinusely in donor relationship development.

► Planning, handling and developing individual and group projects for food, agro, engineering, printing and packaging and furniture sectors SMEs enterprises in upper Egypt region to increase their efficiency and export growth, assess all related BCs through forming business plan to set the development path by formulating the business development plans (BDPs) and take the lead in project implementation.► Develops partner’s strategies and positions, studying integration of new projects with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.► Responsible for closes the new projects by prepare requisitions; terms of reference, requests for proposals, tender dossiers, and contract documentation till obtain approval.► Monitor activities and liaise with Client, service providers and partner institutions as well as with stakeholders, chambers, export councils.► Interpreting data, Prepare Sector coordination Reports, and making actionable recommendations.

► Gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing, engine optimization roadmap .► Build and execute digital marketing strategy through competitive research, platform determination, benchmarking, messaging and audience identification.► Set up and optimize company pages within each platform to increase the visibility of company’s social content.► Research and analyze competitor advertising links► Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.► Design, build and maintain our social media presence► Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)► Identify trends and insights, and optimize spend and performance based on the insights► Brainstorm new and creative growth strategies► Plan, execute, measure experiments and conversion tests, and optimize user funnels.► Collaborate with internal teams to create landing pages and optimize user experience► Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

►continuously providing a high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.►Responsibility for relationship building and resolving customer queries and issues in a professional manner.►Responsibility for relationship building and account management while resolving customer inquiries.►Taking ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.

•Working on computerized stocking program, determining the volume of transaction for each pharmacy.•Receiving vouchers and issue bills receipts exchange to medical representatives.•Responsibility of the storehouse and rising reports against any expired material, also delivering " not intended for sale samples" to the clients for promotion.•Full responsibility of the vault and all bank transactions, and sending employees salaries through visa.•Prepare cash flow statements to locate in and out cash.