Mariel Rowe-Heupler Email & Phone Number

San Francisco, California, US

San Francisco, California, US

• Develop and lead execution of 2022 and 2023 roadmaps for all product localization and international feature improvements across 15 languages
• Lead localization of $XXXk email, SEO, and paid marketing campaigns
• Set localization standards for Product, Engineering, Marketing, Sales, and Support to ensure that new content follows best practices
• Source, train, and manage localization vendors and in-country reviewers
• Own and manage relevant Localization tools, including the primary translation management system (TMS) and term base
• Manage localization test case development and execution, coordinating linguistic and functional review of localized content across web and mobile applications

San Francisco, California, US

• Established a program for localization testing and quality at PandaDoc in advance of product launch into 6 new markets in 3 months
• Created and maintained various localization reference resources, including style guides, product design guidelines, and engineering materials
• Prepared all content for translation and finalized post-translation edits
• Managed localization test case development and execution, coordinating with Engineering to implement technical fixes for web and mobile bugs

• Provide bidirectional simultaneous interpretation for conference events and corporate trainings
• Interpret in community settings, including courtrooms and medical appointments
• Deliver translation, subtitling, and related services; areas of specialization include business, medicine, law, and education

Pasadena, California, US

• Established processes for evaluating and improving localization quality at Bluebeam
• Created regional voice, style, and pronunciation guides to develop brand consistency among vendors and internal stakeholders
• Represented Localization and promote internationalization best practices in product and marketing strategy meetings
• Edited source and target content and provide feedback throughout project lifecycle to ensure factual, brand, and grammatical accuracy
• Maintained glossaries and translation memories for 16 target locales

Washington, D.C., US

• Translated meeting records, annual departmental reports, and other official documents from Spanish to English
• Provided bidirectional simultaneous interpretation for informal on-site and remote meetings
• Assisted with departmental transition to remote simultaneous interpretation (RSI) during COVID-19 crisis by helping train contract interpreters to use remote technologies, interpreting demonstrations for member states.
• Offered introductory lessons in conference interpretation to staff translators

Palo Alto, California, US

• Interpreted in person and via video remote interpreting for Spanish-speaking patients and families in all areas of the hospital, including emergency, palliative care, psychiatry, and transplant departments
• Translated patient education materials, genetic testing results, and research paper abstracts from English into Spanish using CAT tools

Monterey, CA, US

• Recruited Spanish-speaking participants for research on immigration policies
• Determined project methodology and outline with team, including literature review and survey design
• Translated surveys into Spanish and participant responses into English

Elmhurst, Illinois, US

• Managed 40 employees, optimizing staffing and resource allocation across Receiving and Stockkeeping departments
• Coordinated multi-department projects to streamline material flow and decrease operational costs
• Ensured quality of incoming inventory and supervised corrective actions with vendors when necessary

Elmhurst, Illinois, US

• Prioritized credit and collections work to maximize return from delinquent accounts
• Coached and provided feedback for 20 department members
• Developed new departmental training materials and curriculum
• Edited content and designed graphic layout for annual branch planning report

Elmhurst, Illinois, US

Washington, District Of Columbia, US

• Selected as a cultural representative to teach English at the National University of La Plata
• Instructed over 100 students in the teaching and translation tracks of the English major
• Provided cultural and linguistic expertise in interpretation courses
• Gave speeches on the American education system and spoke with local audiences about American culture

Austin, Texas, US

• Taught high school students in both classroom and one-on-one settings in preparation for the SAT, SAT II, and ACT tests
• Provided press interviews and photographs to increase company visibility
• Expanded program into Texas market

• Recruited, interviewed, and trained student volunteers to teach English to immigrants
• Established new tutoring program in partnership with English for Action (EFA) and D’Abate Elementary School
• Managed operating budget and set program standards
• Standardized didactic materials to improve program consistency and increase student retention

• Created and tailored curriculum to suit needs of adult students from international backgrounds
• Collaborated with other program members to improve consistency in program and increase student retention

Master Of Arts - Ma, Language Interpretation And Translation

Bachelor Of Arts (B.A.) With Honors, Comparative Literature: Literary Translation

Education record

Education record

Education record