Muhammad Khurram Mirza Email and Phone Number
Muhammad Khurram Mirza personal email
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I am Working as an accomplished Branch Manager at FINCA Microfinance Bank Ltd, Pakistan. Achieved consistent sales targets while maintaining monthly run rates. I have over 20 years of experience developing and managing sales teams and product support in SME lending and insurance. An impressive track record of delivering exceptional results in sales, team building, training, customer service, and people management. My mission is to provide innovative and accessible financial solutions to the underserved segments of society and to solve customer queries and challenges with analytical and problem-solving skills.I have supported the Head of SME with salesforce development and performance monitoring for MSME and General Business Loan products across 120 branches. I Led the Light Commercial Vehicle Loan product and House Loan, coordinating with internal and external stakeholders. I developed customer relationships and opportunities in the market to help the bank achieve its growth target. I have an MBA in Marketing, a Diploma of Associate Engineer, and multiple business, management, and project management certifications. I have also won the MDRT and Top Banca Sales Coordinator awards for my outstanding performance.Key ResponsibilitiesHe directed sales efforts by developing and executing sales plans based on market insights and customer needs, achieving the branch's monthly deposit targets/NTBs/ETBs, and focusing on CASA.Achieving over and above disbursement, collection, and recovery monthly targets while leadership for performance management & productivity of branch staff. Successfully improvement in customer servicing TATs through prompt handling of complaints/inquiries. Led initiatives to market and build new client relationships, maintaining existing clients by providing the best services.I Proactively aligned sales strategies with evolving business goals, delivering innovative, tailored solutions. I Promoted teamwork and cross-selling across all channels and Consumer Banking units.
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Branch ManagerFinca Microfinance Bank Ltd, Pakistan Aug 2023 - PresentCollege Road Township, Lahore• Generate new business within branch market for deposit accounts, loans, and cash management.• Supervise branch staff, including coaching, development and discipline to help meet sales goals, strict adherence to policies and procedures, and to provide exceptional customer service, with staff level based on branch staffing model.• Process loan applications; pursuant to authority, policy and procedure.• Handle customer complaints and inquiries.• Maintain a strong, visible and positive presence in the community through involvement in community events and clubs.• Comply with all bank policies, regulations, and laws applicable to carrying out duties and responsibilities. -
Senior Team Lead (Manager) Product Sales SeFinca Microfinance Bank Ltd, Pakistan May 2021 - Sep 2023Lahore, Punjab, Pakistan• Responsible for supporting Head SME with salesforce development and performance monitoring for MSME and General Business Loan products across 130 branches.• Leading Light Commercial Vehicle Loan product, coordinating with internal stakeholders (Operations, Risk, and Product Sale) and Vendors. Successfully disbursed ten vehicles in three months from five branches in the pilot project.• Finding and developing customer relationships and opportunities in the market to help the bank in achieving its growth target.• Solve customer queries to ensure hassle-free customer service, define SLAs and among stakeholders to achieve better customer satisfaction and loyalty towards the bank.• Established and maintained relationships with various vehicle producers and their dealerships across the network for timely bookings/ delivery of vehicles. • Managed and implemented formal development frameworks for the product while formally/informally coaching and mentoring Branch Managers and sales team throughout the bank on the product feature etc.• Managed Branch teams to achieve business plans for significant functional business areas, leading them and Setting longer-term objectives.
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Business Banking Coordinator : Enterprise Loan & SmeFinca Microfinance Bank Ltd, Pakistan May 2018 - Apr 2021Lahore, Pakistan• Supported Head of Small Enterprise with the overall management of SE Segment business in selected branches, recruited all Small enterprise segment branches staff, and helped HR to find suitable candidates.• Coordinating with internal stakeholders (Operations, Risk, and Product Sales) and Vendors• Started Small enterprise segment in September 2019, generated 30 Million GLP until March 2020 in the pilot phase, and stopped due to covid 19.
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Business Development Operations ManagerAl Haramain Advertising Requisites Trading (Family Business And Has Been Closed) Jun 2016 - Dec 2017United Arab Emirates• Identified new sales leads, Presented, corresponded, and persuaded services and products to achieve targets. Linked with potential clients via email or phone, established rapport, and set up meetings. • Maintained rewarding relationships with existing clients and Potential Customers. • Planned and executed new marketing initiatives and generate more business revenue.
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Takaful Sales ManagerDawood Family Takaful Limited Apr 2015 - Jun 2016Lahore , Pakistan• I managed a sales team of twenty people, recruited, developed, and trained.• Managed a portfolio of one-hundred sixty-five accounts, trained, and developed a team to identify sales opportunities and prospects. -
Business Compliance OfficerFinca Microfinance Bank Ltd, Pakistan May 2014 - Nov 2014Lahore• Complied with the lending procedures and regulations of bank• Trained and guided sales people towards the lending process• Implemented specific compliance policies while working on a grass root level
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Business Solutions Sales Manager CorporateXcelsoft (Private) Limited Jan 2012 - May 2014Model Town, Lahore, Pakistan.• Carried out sales functions and improvised team performances. • Negotiated service agreements and terms of sales and prices with customers.• Established newer business openings by communicating the product lines to the leading businesses -
Bancassurance Sales Coordinator (Corporate)Bank Alfalah Limited Sep 2010 - Dec 2011Corporate Branch Gulberg,Lahore, Punjab, Pakistan.• Raised and issued Rs 7.8 million premium in six months with a business pipeline of Rs 15.7 million from the corporate branch and Won Bank Convention.• Established new relationships, Developed new business opportunities by effectively communicating product lines to corporate clients and convincing them to buy the insurance. -
Bdm / Unit Manager / Assistant Branch ManagerEfu Life Assurance Ltd. Jul 2002 - Dec 2008Lahore, Pakistan• Successfully led an experienced team of Sales executives and consultants. • I manage a portfolio of 300 worthy clients totaling Rs 15 million in sales, with qualified and new customers every year. • Two times MDRT qualifier recruited and trained people, Developed sales team members to work in the market and show excellence. -
Sales Executive / Sales And Operations ManagerCombine Communications Dec 1999 - Jun 2002Lahore, Pakistan• Accomplished sales Manager sold several CCTV, telephone exchanges, and other solutions to corporate clients. • Managed Installation of CCTV cameras and telephone exchanges by technicians, supervised operations, and scheduled jobs.
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Air Man ( Instrument Technician)Pakistan Air Force Jul 1991 - Dec 1999Nwfp Peshawar, Pakistan• Led a team of seven people as an Instrument Technician.• Managed Pre and Post inspection of all flying instruments in the cockpit. Performed as Security inspector and supervised different security duties.
Muhammad Khurram Mirza Skills
Muhammad Khurram Mirza Education Details
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National Institute Of Business Administration (Niba)Grades -
Second -
Paf School Of AeronauticsInstrumentation Technology/Technician
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Cathedral High SchoolScience Subjects
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Deeplearning.Ai87.6%
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89.5%
Frequently Asked Questions about Muhammad Khurram Mirza
What company does Muhammad Khurram Mirza work for?
Muhammad Khurram Mirza works for Finca Microfinance Bank Ltd, Pakistan
What is Muhammad Khurram Mirza's role at the current company?
Muhammad Khurram Mirza's current role is Branch Manager at FINCA Microfinance Bank Ltd, Pakistan with CRM expertise.
What is Muhammad Khurram Mirza's email address?
Muhammad Khurram Mirza's email address is kh****@****ail.com
What schools did Muhammad Khurram Mirza attend?
Muhammad Khurram Mirza attended National Institute Of Business Administration (Niba), University Of Peshawar, Paf School Of Aeronautics, Cathedral High School, Deeplearning.ai, University Of Pennsylvania - The Wharton School, Uci School Of Physical Sciences, Yonsei University.
What are some of Muhammad Khurram Mirza's interests?
Muhammad Khurram Mirza has interest in Social Services, Para Phsycology, Travelling, Real Estate, Social Networking, Making Friends, Education, Environment, Management Training, Reading.
What skills is Muhammad Khurram Mirza known for?
Muhammad Khurram Mirza has skills like Management, Sales Management, Team Management, Business Planning, Training, Negotiation, Customer Service, Crm, Business Development, Team Leadership, Sales, Business Strategy.
Who are Muhammad Khurram Mirza's colleagues?
Muhammad Khurram Mirza's colleagues are Shoaib Cheema, Tayyab Mehmood, Baraka Jeconiah, Fawad Aziz, Muhammad Faizan, Sadaqat Ali, Jaria Taj.
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