Mike Kimber work email
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Mike Kimber personal email
Mike Kimber is a Support Analyst III at Nelson Technology at Nelsontechpartners. They possess expertise in troubleshooting, software installation, hardware, disaster recovery, technical support and 31 more skills.
Nelsontechpartners
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Support Analyst IiiNelsontechpartners May 2017 - PresentBurlington, North Carolina• Ensure proper installation of cables, operating systems and software. • Maintain records of daily data communication transactions, problems and remedial actions taken. Train customers in the proper use of hardware or software.• Monitor and maintain Domain Controllers.
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Support AnalystSquare 1 Bank, A Division Of Pacific Western Bank May 2012 - Apr 2017Raleigh-Durham, North Carolina Area• Diagnose customer issues in a timely fashion via phone, email, and online support technologies to ensure swift resolution and minimize downtime.• Setup, configure and maintain workstations and associated peripherals for Square 1 staff and executives throughout the US.• Collaborate with other IT staff to document and distribute best practices throughout the group. • Refer issues to the Networking and Systems teams as appropriate.• Train customers on new systems and software packages as they were introduced by the bank
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ConsultantSquare 1 Bank Mar 2012 - May 2012Durham, Nc• Validate existing IT Disaster Recovery plan to ensure backups and documentation were functioning as designed.• Implement test environment for Square 1 business units to verify their recovery data.• Provide IT management with remediation options for failed tests. -
Support Specialist IiiNelson Technology Partners Nov 2011 - Apr 2012Burlington,Nc• Installation of hardware and configuration of software for various business types.• Break-fixes.• Troubleshooting operating system errors, etc.• Listens carefully to and has compassion for clients to be sure their concerns are addressed in a timely fashion.
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Repair TechnicianLenovo Jul 2009 - Aug 2010• Diagnosing issues with PC's, repairing and documenting. -
Dell TechnicianSotec/Four Points/Dell/Va Mar 2009 - May 2009• Installation of over 400 new PC’s• Migration of data to new PC’s• Verify port security on replaced PC’s
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Migration Specialist/Level 1 Tech SupportBd Sep 2007 - Apr 2008• Responsible for migration of client’s devices.• Helped close client tickets for client’s in a timely and satisfactory manner.
Mike Kimber Skills
Mike Kimber Education Details
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Alamance Community CollegeIt
Frequently Asked Questions about Mike Kimber
What company does Mike Kimber work for?
Mike Kimber works for Nelsontechpartners
What is Mike Kimber's role at the current company?
Mike Kimber's current role is Support Analyst III at Nelson Technology.
What is Mike Kimber's email address?
Mike Kimber's email address is mk****@****.rr.com
What is Mike Kimber's direct phone number?
Mike Kimber's direct phone number is +133626*****
What schools did Mike Kimber attend?
Mike Kimber attended Alamance Community College.
What skills is Mike Kimber known for?
Mike Kimber has skills like Troubleshooting, Software Installation, Hardware, Disaster Recovery, Technical Support, Operating Systems, Windows 7, Software Documentation, Network Administration, Networking, Computer Hardware, Laptops.
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Mike Kimber
Mount Desert, Me -
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Mike Kimber
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