Manoj M K Email and Phone Number

Roles and Responsibilities1) Explored and assessed the optimized implementation of chat bot system on Soulflower web/mobile platform using latest tech solutions2) Analyzed competitive landscape of bot platforms, Natural Language Processing (NLP) and other cognitive service technologies3) Interviewed and on-boarded cross functional team of developers, data scientist and data collectors for implementing chat bot 4) Pitched the chat bot solution to potential business partners and investors via presentations, creatives and video conferences 5) Designed Progress Dashboards for program management and coordinated with cross functional teams- Database, Infrastructure team

Roles and Responsibilities:1) SPOC for requirement gathering and requirement analysis on document automation for 3 major insurance and healthcare clients2) Ensured high quality delivery of the project with minimal defects during testing and zero production defects post deployment3) Designed use cases based on the client requirements, ensured that all scenarios are captured and validated it using unit testing4) Coordinated between cross functional teams from source team to output team of the client and multiple offshore teams5) Developed an application which automated a manual task significantly reducing the effort from 2 hours per day to a button click6) Versatile and willing to learn - Acquired extensive knowledge about CCM Domain, Agile Methodologies and enterprise