Oversaw operations for two Retail Dispensary Locations(Portland & Hood River) in the state of Oregon.

Managed day to day operations. For example: staffing/scheduling, marketing, budgeting, inventory management, Taxes/Bills, etc.

• Successfully took over and altered business operations of a failing 3rd party logistics company and increased gross sales by an average increase of $156,000 per year• Increased the number of tenants by 25% through redirecting marketing and advertising initiatives • Provided cost-containment and cost-efficient solutions for new and existing tenants• Oversaw storage rack and equipment purchases to maximize storage capacity and order processing• Supervised and analyzed staff performance through workflow analysis to increase overall efficiency of employees• Generated formal sales documents for tenants describing business operations, lease terms, procedures and warehouse space quotes• Organized employee training seminars and guidelines for the handling and distribution of hazardous materials in conformance with local, state and federal guidelines for storage and distribution• Prioritized daily business operations and projects to ensure individual tenant shipping procedures are upheld• Supervised the loading, unloading and breaking down of shipments into distribution segments in preparation for storage or allocation• Apportioned tenant shipments to over 50 logistics companies as identified by Furniture City Warehouse with a proven track record in reliable delivery times and minimal product damage• Integrated Fishbowl 3rd Party Logistics software with a centralized customer database to improve order processing and maintain greater inventory control• Advised customers and logistics companies with shipping updates• Rapidly redirected shipments en route in response to customer request • Managed return and exchange processes from customer to tenant• Created customized shipping crates and packaging alternatives for tenants improving upon existing standards to eliminate shipment damage and increase overall customer satisfaction

• Successfully identified, established, and maintained customer retention levels through market research and customer needs assessments to leverage and generate new business opportunities• Built and managed key account relationships with Furniture Brands International companies such as: Broyhill, Thomasville, Maitland-Smith, and Lane Furniture• Attended and proactively participated in furniture industry sales events to showcase new product lines• Provided sales support by analyzing individual consumer bid specifications• Accountable for generating credit terms, leather hide quotes, and formal sales contracts to enable the sales process with domestic and international consumers• Maintained detailed records of daily activities through online consumer database utilizing QuickBooks software• Prioritized daily tasks and projects to achieve goals and meet tight deadlines• Attended the American Home Furnishing Alliance committee meetings for leather standards and guidelines to address industry concerns in artificial leather alternatives to prevent consumer fraud• Prepared and filed retains of leather hides from tanneries to ensure future production lots conformed with customer standards for color and thickness• Traveled throughout China and South America to meet with leather hide tanneries and cut and sew factories in order to identify potential supplier sources and improve upon existing quality control standards