Michael Kontopoulos Email & Phone Number

United States

Cambridge, Massachusetts, United States

• Led a team of designers on a multi-year initiative serving our laboratory staff, which resulted in a 35% reduction in time required to put patient samples into processing.
• Implemented technology such as Optical Character Recognition (OCR) and AI to automate rote processes and further reduce processing time by a new total of 60%.
• Lead a cross-disciplinary team of designers, engineers and clinical operations specialists, to create a net-new digital platform for pharma partners, which cut down back and forth communication around error-handling.
• Mentored and coached junior staff through their professional development, delivering performance reviews, monitoring training and growth opportunities, and balancing skill sets against team needs.
• Served on the planning committee of Foundation Medicine’s annual Hackathon, defining the digital collaboration experience during the shift to remote work in 2020 and setting a recurring precedent for hybrid Hackathons.

Cambridge, MA

• Designed and executed a multi-year research study, resulting in rich, well documented patient archetypes, journeys, and cancer experience models gathered from over 50 patients. Socialized work in numerous internal.
• Defined a digital patient experience for Foundation Medicine, which included clickable figma prototypes for a new patient portal, integrations with existing corporate touchpoints (in billing, client services, and.

Cambridge, MA

• Performed user testing and design iterations for report delivery and online ordering platforms.

Greater Boston Area

• Designed numerous projects for multinational clients in retail and banking, including shopping experiences, credit card applications, corporate websites, portals and educational hubs, each with thousands of users.
• Designed and led on-site workshops (whiteboarding, sticky notes), and remote working sessions (lucid boards, miro) with client representatives.

Pasadena, CA

• Taught Visual Interaction Design and User Experience Design. Wrote syllabi, performed demonstrations, coached and guided students, and led classrooms in group critiques.Courses:
• Interactive Design 1: Web Design (Graphic Design Department)
• Interactive Design 3: Procedural Literacy for Designers (Graphic Design Department)

• Taught a required graduate studio that introduced several open-source prototyping technologies for the context of making games and interactive experiences.Courses:
• CTIN 544: Experiments in Interactivity 2 (Interactive Media Division of the School for Cinematic Arts)

Long Beach, CA

• Taught a mixed undergraduate / graduate studio on using electronics, sensors and actuators as a medium for the sculpture artwork. Wrote syllabus, performed demonstrations and led students in group critiques.Courses:
• Art 364: Kinetics & Electronics (Art Department)

• Taught an undergraduate course on coding using the Processing platform.Courses:
• DESMA 28: Intro to Coding

Graduate student Teaching Associate.

Taught a course for incoming graduate students about TA methods/training.

Instructional Assistant for DESMA 2 (Web Design). Part of the Department of Design & Media Arts Summer Institute.

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