Mateusz Kosciuk Email & Phone Number

Indianapolis, IN, US

• Researched and designed the user experience for a product that uses Natural Language Generation to streamline the Safety Narrative process by automating their generation.
• Studied 4 user groups in Finance and Medical writing to identify pain points and identified how to utilize a generative AI platform to increase their output by 30%
• Improved generative ai chatbots by leading UX research studies that had 100+ responses and created actionable items from it
• Researched and designed conversational chatbots that would streamline the support of 1000+ sales force personnel.
• Lead the UX implementation of an enterprise-wide Natural Language Generation support chatbot capability for US employees
• Created, taught, and lead 8 Design Thinking Workshops, each with over 25 people in attendance

Indianapolis, Indiana Area

• Promoted for consistent high-level performance above my current position over a two-year timeframe
• Lead over 10 people in developing 18 enhancements and completing 28 CAPAs for 3 applications
• Established an electronic access management process for 200+ users that saves stakeholders 3 hours per new user
• Deployed and supported a locally built Bio Research data tracking application for 30 users
• Instituted a new tool that enabled continued operations for over 30 users during an enterprise-wide application retirement
• Developed and user tested an analytical dashboard for a project that won the department’s Leader’s Choice and Fail Fast Awards

Indianapolis, Indiana Area

• Lead six-person team in developing enhancements, fixes, and general support for a Manufacturing Execution System
• Coordinate implementation of new Manufacturing Execution System instance for 30+ users
• Upgrade the Manufacturing Execution System by 55 versions and upgrade the servers from version 2007 to 2016
• Streamline the request/issue reporting process for the Manufacturing Execution System by creating an end user focused portal and eliminating the use of email
• Develop automated synchronization between two systems that saves 30 minutes a day for support team
• Design and implement a bioburden data dashboard based on extensive end user research and iteration that saves 10 users each 3-5 hours a week

Indianapolis, Indiana Area

• Lead 6 teams of 3+ members in developing enhancements, fixes, and general support for 9 different applications
• Conduct meetings with stakeholders and users to manage their applications’ backlog and figure out user centered solutions
• Increase user efficiency for 3 users by saving them 12 hours a week by designing automated solution for product movement
• Reduce turnaround time from 5 days to 1 day for system access requests by implementing automated solution

Indianapolis, Indiana Area

• Demonstrate user experience knowledge by becoming a Certified Usability Analyst and participating in a two week Human Factors International training course
• Deliver UX apprenticeship project that focused on creating a user-centered experience for consuming chemical hazard data for 450+ users with various data needs

Indianapolis, Indiana

• Upgrade the Study Registration system allowing for the load of Animal level studies for detailed business analysis
• Own the support and enhancement of 5 systems as the System Custodian by successfully transitioning them from third party support to my team resulting in immediate response times to issues
• Lead a team of 4 in executing a Data Pipeline Modernization project as the Project Manager to allow for real time data delivery and analysis
• Ensure stakeholder engagement by facilitating regular Change Control Board Meetings with attendance from 3 cross-functional teams to prioritize requests and convey business critical information
• Streamline the DevOps process by instituting product backlogs, weekly stand-ups, and change management processes to establish continuous system improvement.

Indianapolis, Indiana

• Participate in an Executive Committee Board that develops a curriculum for a 40+ member program to improve the Indianapolis technology space and community as a whole
• Facilitate a team in planning a culminating technology experience for 23 members by overseeing all the travel, housing, and budget logistics

Greencastle, IN

• Streamline training process by creating an online employee training program for 50+ EMT and Paramedics which improved the staff certification rate by 33%
• Facilitate the creation of a training schedule for staff with an administration team
• Administrate an online database to promote employee efficiency through accessible information
• Assessed the need and advocated for more functional and tailored database for the organization
• Create management tool that increased employee qualification assessment efficiency

Oak Brook, IL

• Develop and manage a Microsoft Excel employee capacity database to determine trends among 60+ employees
• Promote employee productivity to improve billing outflow past 70% target rate
• Use CIMS and Billing Tracker software to audit and evaluate customer accounts according to priority
• Harmonize workflow among 6 supervisors and multiple departments via appropriate data delegation

Greencastle, IN

• Represent the DePauw Bonner Program to the national association
• Attend the October Bonner Congress meeting and present DePauw’s 2013-2014 Big Idea of including a civic engagement course indicator to the national foundation and 27 participating colleges
• Collaborate with a team of professors, faculty, and students to institute the Civic Engagement Course Indicator to increase awareness and positive student interaction with the community

Lemont, IL

• Created and executed a project plan to obtain crystals from purified protein
• Used protein structures obtained from protein crystals to create biological targets for drug design
• Furthered scientific research by making obtained protein structures available to the public
• Learned more about molecular genomics and many other STEM fields

Chicago, IL

• Organize and run multiple college preparatory events with 200+ people in attendance
• Acquire sponsors for events like the Chicago Cubs or Walgreens

Warsaw Area, Poland

• Learned about the process and tools of emerging technologies that can widely improve current technological devices
• Tested graphene development and transfer procedures to show its applicability as a semiconductor
• Created and transferred 1” by 1” sheets of graphene onto other substances

Greencastle, IN

• Communicated and coordinated with multiple fraternities, sororities, DePauw university, the community, and within the chapter regarding philanthropic events
• Advertised, organized, and ran multiple philanthropies with one being “Rent-a-DU” which raised $2400 for the Putnam County Human Society

Greencastle, IN

• Maintain a balanced budget for the program
• Organize monthly art events for children

Chicago, IL

• Facilitated activities to build teamwork capabilities within youth
• Supported and mentored young people’s growth
• Encouraged youth’s personal and social development
• Youth highly satisfied with programing based on attendance and participation rates

Greencastle, IN

• Maintain, conserve, and preserve natural resources
• Aid 15+ campers at a time throughout the night

Chicago, IL

• Facilitated activities to build teamwork capabilities within youth
• Supported and mentored young people’s growth
• Encouraged youth’s personal and social development
• Youth highly satisfied with programing based on attendance and participation rates

Chicago, IL

• Learn leadership qualities and event organization skills
• Neighborhood outreach and public speaking for the Center on Halsted, the largest LGBTQ-friendly youth center in the Midwest

Chicago, IL

• Text translation from Polish to English and English to Polish
• Assistance with business and project management
• On-site preparation and construction assistance

Master'S Degree, Human Computer Interaction

Bachelor’S Degree, Major - Computer Science Minor - Kinesiology & Psychology

Activities and Societies: Bonner Scholar from 2012 to Present: A national selective, service-based foundation that only accepts 20.

Education record