-Support strategic efforts across multiple clients including entertainment and consumer package goods clients (Del Monte, Contadina, California Pizza Kitchen Frozen Pizza, DiGiorno, E!, Netflix, WEtv, Amazon Prime, 20th Century Fox)-Support the development of various brand, content, and experiential strategic platforms.-Deep dive into MRI and other research data to garner an in-depth understanding of audience affinities.-Support creative ideation from a strategic standpoint.-Develop, create, and distribute a global agency newsletter that identifies relevant cultural moments.-Manage team status sheet, project plans, and review work to ensure it aligns with brand consistency.-Support analytics team with campaign performance/recaps.

-Worked closely with VIPs and understand what makes them tick.-Observed how guests from all over the world and different cultures travel.-Assisted in pre-planning and providing ongoing support throughout special events.-Built and maintained relationships with guests and residents on property.

-Analyzed and resolved guest service related issues promptly-Delivered support and resources to high profile clientele-Special events include Art Basel, Pitbull’s New Year’s Eve Revolution, South Beach Food and Wine Festival, Winter Music Conference

-Learned about what kind of people shop, how often, and why they return -Used sales strategies to meet weekly and monthly sales goals-Utilized elevated levels of service to maximize sales performance-Built and maintained repeat clientele

-Observed what goes through consumers’ decisions when deciding what car to purchase-Worked closely with sales team to assist and build clientele relationships with a positive BMW experience-Ensured sales calls and schedules were communicated efficiently

-Set up displays according to documents and improvised when needed-Developed sales tactics for associates