Matt Pollard

Matt Pollard Email and Phone Number

Technical Support Engineer @ TechPro, Inc.
Notre Dame, IN, US
Matt Pollard's Location
St Petersburg, Florida, United States, United States
About Matt Pollard

Spanning a 25-year illustrious career in IT and beyond, I’ve mastered the art of client engagement and technological facilitation. As an IT Consultant, I’ve dedicated myself to making technology accessible and empowering clients with knowledge and confidence. My professional path includes 15 years at a university, 7 years in the pharmaceutical industry, 3 years at a family-owned computer store, and a year as a remote Storage Software Support Engineer.My entrepreneurial spirit thrived as I established a successful small business, rapidly growing through stellar word-of-mouth referrals, thanks to my exceptional service in meeting homeowners’ technology needs.In September 2024, I embraced a new challenge in the Sunshine State, becoming a Roof Salesman in Florida. With a swift grasp of sales dynamics, especially in roofing and insurance claims, I’ve been instrumental in helping clients navigate the intricate world of roofing insurance claims. My IT background paved the way for this transition, equipping me with unparalleled people skills that translated seamlessly into sales success. I pride myself on connecting with clients, providing comprehensive information, and maintaining diligent communication throughout the entire process. The positive feedback from my customers is a testament to my dedication and effectiveness.My journey is a testament to adaptability, with a consistent focus on clear communication and client satisfaction. I’m excited to continue leveraging my extensive knowledge and innate ability to connect with people, driving success in every interaction and venture I undertake.

Matt Pollard's Current Company Details
TechPro, Inc.

Techpro, Inc.

View
Technical Support Engineer
Notre Dame, IN, US
Website:
techpro.com
Employees:
15
Matt Pollard Work Experience Details
  • Techpro, Inc.
    Technical Support Engineer
    Techpro, Inc.
    Notre Dame, In, Us
  • Jac Builders & Developers Private Limited
    Account Manager
    Jac Builders & Developers Private Limited Apr 2024 - Present
    St Petersburg, Florida, United States
    🛠️ Roofing Maestro & Customer Comfort Captain at [Your Company Name] 🏠Bringing a ray of sunshine to the stormy world of roofing! ☀️🌩️At JAC Builders, Inc., we don’t just cover houses, we cover dreams. As a dedicated Roofing Specialist, I navigate the high seas of insurance claims and the exciting journey of retail roof builds. Whether it’s restoring the aftermath of a storm or crafting the perfect top hat for your home or business, I’m your go-to for an experience that’s as smooth as a new shingle.🔨 What I Do:Storm Restoration Savant: I turn weather woes into wows with swift and sturdy roofing solutions.Residential Roof Wrangler: I ensure every shingle, tile, and nail is in perfect harmony to protect your sanctuary.Commercial Cover Connoisseur: From small shops to towering complexes, I’ve got your business covered.Full-Service Construction Confidant: Need more than a roof? I’m your full-service genie, ready to grant your building wishes.🤝 My Promise: To keep you informed, involved, and in high spirits. Your peace of mind is my priority, and I’m here to guide you through the roofing process with a sprinkle of fun and a whole lot of expertise. Let’s make your roof replacement decision one that has you dancing in the rain (once the roof is on, of course!).🎯 Focus: You, the customer. Your satisfaction is the peak of our roof. Let’s build something great together!
  • Florida Roof Specialists
    Account Manager
    Florida Roof Specialists Sep 2023 - May 2024
    St Petersburg, Florida, United States
  • Linbit
    Support Engineer
    Linbit Aug 2022 - Aug 2023
  • University Of Notre Dame
    Information Technology Solutions Consultant
    University Of Notre Dame Aug 2017 - Aug 2022
    Notre Dame, Indiana, United States
    I work for the Office of Information Technology and College of Arts and Letters at the University of Notre Dame. I also own an aerial photography company, flying drones primarily for real estate listing and property owners. And will also provide IT services to home users who might need support. Feel free to contact me about any of these.
  • University Of Notre Dame
    It Support Engineer (A&L)
    University Of Notre Dame Sep 2017 - Nov 2020
    Notre Dame, In
  • University Of Notre Dame
    It Support Technician (Ess Oit)
    University Of Notre Dame May 2016 - Aug 2017
    Desktop Support Technician for the Office of Information Technologies at the University of Notre Dame.
  • University Of Notre Dame
    Configuration/Change Manager
    University Of Notre Dame Jan 2013 - Aug 2017
    Managing IT Change and Configuration Management within the Office of Information Technology - University of Notre Dame.
  • University Of Notre Dame
    Help Desk Technician
    University Of Notre Dame May 2007 - Aug 2017
    Help Desk Team Lead - supporting 16,000 Student, Faculty and Staff.
  • University Of Notre Dame
    Help Desk Analyst
    University Of Notre Dame May 2007 - Dec 2012
    Help Desk Team Lead - supporting 16,000 Student, Faculty and Staff.
  • Bayer Healthcare
    Desktop Support Technician
    Bayer Healthcare Jan 2001 - May 2007
    Desktop Support Technician - Supported installation/removal of leased Dell desktops, laptops, and Dell warranty support. General technical support provided for Windows operating systems and included office software.
  • Mapletronics Computers Inc.
    Consumer Sales Rep
    Mapletronics Computers Inc. Jan 2002 - Mar 2005
    Assisted customers in selecting computers and parts as requested. Triage troubleshooting of systems to determine service needs.

Matt Pollard Education Details

  • Ivy Tech Community College
    Business Administration And Management, General
  • Elkhart Area Career Center
    Elkhart Area Career Center
    Computer And Information Sciences And Support Services
  • Northridge High School
    Northridge High School
    Collage Prep Endorsement

Frequently Asked Questions about Matt Pollard

What company does Matt Pollard work for?

Matt Pollard works for Techpro, Inc.

What is Matt Pollard's role at the current company?

Matt Pollard's current role is Technical Support Engineer.

What schools did Matt Pollard attend?

Matt Pollard attended Ivy Tech Community College, Elkhart Area Career Center, Northridge High School.

Who are Matt Pollard's colleagues?

Matt Pollard's colleagues are Gene Duewel, Thanh Ha, Jeffrey Bays, Techpro Hr, David Moore, William Robinson.

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