Martin Kristensen Email & Phone Number

Copenhagen, Dk

Copenhagen, Capital Region, Denmark

Responsibilities:• Program Management of large scale customer oriented IT transition and transformation programmes in central and northern europe

Copenhagen, Capital Region, Denmark

Responsibilities:• Facilitate of the Corporate level Portfolio Board (Group Executive Management level)• Ad-hoc reporting and analysis on the Group and cross-Nets portfolios to CxO level• Manage the IT (Technology) Project Portfolio including facilitating the IT Portfolio Board and driving the execution of strategic transformational activities across IT• PPM related tools (primarily Clarity PPM, ServiceNow and SAP) and support to managers across the organization• Portfolio Management related corporate level processes and governance• Programme & Project Management related methodologies and processes across Nets• People manager for a small team of PPM experts in the NordicsAchievements:• Established updated governance and processes for project and non-project portfolio management across the Nets group with strong focus on financial management of IT delivery• Updated investment portfolio governance and practices in a multi-delivery environment (agile/traditional/hybrid), pivoting from traditional project driven portfolio governance to iterative/agile ways of governing and prioritizing investments in the portfolios• Implemented processes and governance to drive the execution of the IT strategy across individual tracks/programmes and through a group of transformation managers in IT Implemented Resource Capacity Management practices in IT, leading to better resource utilization metrics in IT development and addressing resource bottlenecks across IT operations and similar non-AD/AM teams• Augmenting financial, portfolio, capacity and timesheet data across Clarity PPM, SAP, Apptio and Excel through PowerBI dashboards to radically improve analytical abilities in PPM• Baselined PPM maturity across the group and established maturity development roadmap and plan beyond 2020

Copenhagen Area, Capital Region, Denmark

Responsibilities:• Application Development and Application Maintenance of IT solutions in the Domestic and International Payment Card Acquiring area• Major application stabilization, compliance and efficiency initiatives throughout the relevant application landscape• People manager leading an IT organization of > 50 FTE across the Nordics (Denmark, Norway and Finland) - in addition to a variable number of external consultants & Offshore Development Centre personnel in IndiaAchievements:• Successful delivery of major transformation and development projects related to the relevant business and group units• Streamlining project delivery within IT Card Services by establishing the relevant organization and governance• Improving the business owner’s ability to prioritize activities by implementing IT Resource Capacity Management practices within own IT delivery• Implementing governance for cross business unit deliveries, improving planning and execution of maintenance, compliance, small development and projects• Reducing administrative overhead and overall cost in IT delivery by transforming IT Offshore Development from Staff Augmentation to Managed Services• Successfully conducting needed staff reductions and planning cost out initiatives

Copenhagen Area, Capital Region, Denmark

Responsibilities:• Build and lead a central, Nets-wide Project Management Office• Establish centralized Test Management competencies• IT development methodology ownership• Development sourcing (local consultants and offshore development centres in India).• People manager leading an IT organization of > 60 FTE across the Nordics (Denmark, Norway and Finland) - in addition to a variable number of external consultants & Offshore Development Centre personnel in IndiaAchievements:• Successfully established a delivery oriented, cross-Nordic, corporate level PMO-organisation on the basis of teams in three regional offices (Copenhagen, Oslo and Helsinki)• Defined and implemented a new corporate Project Portfolio Model and related governance based on company best practices. Core model is still in use today (2020)• Establishing focus on process improvements by defining and reporting on KPIs for Project Management processes• Selected and extensively implemented new project and programme models based on PRINCE2 and MSP (Managing Successful Programmes) across the organisation (Tech/IT and Business)• Built and implemented a competence concept for continuous development of project management skills based on NCB and IPMA standards, including assessment of level and creation of individual development plans for all PMs• High customer rating of project delivery by establishing audit and quality assurance processes for ongoing projects• Successfully procured, implemented and maintained a new tool for project portfolio management (Clarity PPM) which has since been corporate standard• Up-skilling project board members by implementing a coaching and learning concept for project boards across business• Very high retention rate and higher than average employee satisfaction• Planned and executed a decommissioning and decentralization strategy for the central PMO

Copenhagen Area, Capital Region, Denmark

Responsibilities:• Application Development and Application Maintenance of IT solutions in the Domestic and International Payment Card Issuing area• People manager leading an IT delivery team of 26 FTE in Denmark in addition to a variable number of external consultants & Offshore Development Centre personnel in India• Customer projects within the Cards Issuing areaAchievements:• Successfully delivered a number of projects for Nets customers in the financial sector, i.e. Danske Bank as well as other banks and financial service providers in the Nordics• Completed major application enhancement projects in the card fraud area• Establishing regular portfolio reporting for PBS largest customer and participating in customer board (for Danske Bank)• Build a high performing team with higher than average satisfied employees and with very high retention rate

Copenhagen Area, Capital Region, Denmark

Responsibilities:• Manage the largest and most strategic programmes and projects in SDC• Applications Development, Application Maintenance and Applications Operations within the Payments Cards applications and services areaAchievements:• Successfully delivered a >75K hour development project to align core applications and systems in SDC after the implementation of the Norwegian banks (Terra Gruppen) on Nets banking platforms• As part of the overall project management team, led the Programme Office for the > 400K hour implementation programme to successfully implement the Norwegian banks (Terra Gruppen) in SDCs systems• Successfully implemented a full-service payment cards solutions for new Norwegian customers “Terra Kort” and “Bank Norwegian” (non-banking)• Implemented new product “FDM Loyalitetskort” – with service providers like PBS in Denmark and Entercard in Norway – for a non-banking customer• Established a community of knowledge and steering committee across SDCs Nordic customers in the payment cards business area

Stuttgart Area, Germany

Responsibilities:• Build greenfield services within the eSecurity area for the german savings banks (Sparkassen) and their end-customers under the “S-Trust” brand• Daily manager of small development team in Stuttgart in addition to staff augmentation through select expert consultantsAchievements:• Selected and established the needed vendor relationships / contracts to support establishing new IT services and projects • Successfully delivered basic applications and operational environment for issuing operational qualified certificates for digital signatures based on a technology partnership with VeriSign in USA• Established end-end services to bring chipcard based digital signatures on the market in Germany in partnership with smartcard management provider BellID in Rotterdam and IT security provider TÜViT

Copenhagen Area, Capital Region, Denmark

Responsibilities:• Management of major development projects across Nets business areasAchievements:• Successfully delivered the infrastructure to support processing chip-based payment cards in Danish payment card terminals and in ATMs across the Danish banks and the core real-time processing systems• Concluded planning and preparation for “phase 2” of the chipcard project, to start issuing chip-based payment cards in the Danish market (i.e. on Dankort)• Took over and led a struggling Danish interbank clearing project to its successful completion

Copenhagen Area, Capital Region, Denmark

Responsibilities:• Provide project management capabilities and business consultancy to Cap Geminis customers across business sectorsAchievements:• Successfully delivered Y2K IT readiness assessments for the Danish daily newspaper “Politiken” as well as hospitals in the Copenhagen area (Gentofte, Herlev and Glostrup) based on Cap Geminis Y2K framework• Delivered project management services to major IT projects in Danica Pension

Copenhagen Area, Capital Region, Denmark

Responsibilities:• Management of development projects across Nets business areas• People manager leading a small IT delivery team in the card processing area• Designer for real-time card applications in the “Nyt Dankort” project (1990-91)• Mainframe development on the BetalingsService platform (1988-89)Achievements:• Designed and described the processes forming the standard for project management and software development and maintenance in PBS• Successful implementation of new core real-time mainframe application for Dankort card processing (which is still being used today)• On time delivery of project for Danske Bank to extend PBS core card processing with Danske Bank Mastercards – and successfully establishing the application foundation for real-time card authentication on DB2 database architechture which is still in use today (2020)