• Provide customer service via Twitter and Facebook.• Create social media graphics with Adobe Photoshop and Adobe Spark.• Take photos and create posts for Metro-North’s Instagram page.• Supervise Customer Communication Center employees and secure job coverage.• Maintain service status for monitors and signage at all stations.

- Work with CEO to create social media strategy, including use of Twitter, Facebook, Instagram and crowdfunding resources. - Regularly write and post social media content, including text, images and video. Edit and optimize media.

- Wrote news articles, product bibliographies and other content for the Protochips website- Wrote and published e-newsletters for current and prospective clients - Edited site content and marketing collateral- Developed strategy and content for Protochips' social media networks, including Facebook, LinkedIn, Twitter, YouTube and Instagram- Coordinated company's attendance and exhibition at national and international trade shows

- Wrote articles on requested topics for websites including eHow.com- Worked with editors to ensure effective content

- Created and edited content, including product descriptions and product articles, for six golf retail websites- Created content and managed Twitter, Facebook and Pinterest accounts for GlobalGolf.com- Contributed blog posts for Divot.com four times weekly- Created content and managed Twitter and Facebook accounts for Divot.com- Provided customer service via social media

- Created scene-by-scene synopses of trending TV shows, then provided content, external links, music and featured products relevant to each scene.- Used Google AdSense for SEO marketing - Worked with affiliate links programs through companies including Amazon, ModCloth and Wal-Mart.

- Wrote original articles for websites including eHow.com.- Researched material on requested and self-assigned subjects.- Provided accompanying images.